It Systems Administrator, Games

Skybound Entertainment is looking for a talented team member to support our internal network and infrastructure team. This individual will be part of a small, tight-knit team supporting Skybound’s networks, systems, and applications. The environment is very dynamic and spans multiple regions. Ideal candidates are independent-thinking, motivated, and energetic! Candidates must be able to interface with others in the company to support and enhance the computer environment.

This is a full-time position available to work hybrid based out of Skybound's Los Angeles or North Hollywood locations working in the office for at least two days a week. Hours are flexible, with the expectation of working 8 hours a day during our studio’s core hours and being available after-hours for rare emergencies.

Reports: This position will report to the IT Manager

Responsibilities:

• Manage all application access and permissions
• Administer M365 applications, including Outlook, SharePoint, etc.
• Manage corporate computer systems and assets, including non-games departments
• Support all company staff with resolving hardware/software issues (Windows and MAC)
• Maintain software licenses
• Other miscellaneous tech duties that may be assigned.
• Oversee network maintenance and documentation
• Perform advanced troubleshooting for all office computers, phones, and printers
• Administer software deployments, security updates, and patches
• Manage data Backup and Restore functions
• Administrate Azure AD and group policy.
• Performs all roles with a keen eye toward maintaining and improving our security posture
• Provide after-hours support for critical issues across all departments
• Provide VLAN and network switch configuration support
• Create and maintain documentation as it relates to Applications and Systems Support

• Familiarity with game development pipelines and workflows.
• 2+ years of hands-on experience with the following technologies:
• Manage SSO between Microsoft 365 and the company’s major SSO platforms
• Experience with game engine source code management, such as Git or Perforce.
• At least 2+ years experience supporting video game development teams
• Administrative knowledge of Dropbox, Slack, Zendesk, and Freshdesk and other company SaaS platforms
• Experience with cloud-based server infrastructure, such as AWS or Azure.
• Operate internal conference room technology
• Minimum of 3-5 years of experience in IT support
• Manage and maintain the game development server environment, including backups and disaster recovery.
• Understanding of software development principles and programming languages.
• Familiarity security best practices, including email, document, and virus protection
• Capable of managing a hybrid workforce (remote and on premises)

• MacOS
• Microsoft 365 environment
• Microsoft Intune
• Addigy
• Adobe Creative Suite
• Microsoft Windows 10 and 11
• VOIP technologies
• Microsoft Azure AD
• Dropbox business Administration
• Jira use and administration

Interpersonal Skills:

• Team attitude; eager to cooperate with others with exceptional interpersonal communication skills
• Able to prioritize multiple responsibilities and tasks
• Solutions-oriented, with a strong customer service focus, and overall positive demeanor
• Ability to make recommendations to resolve problems or issues using judgment consistent with company standards, practices, and policies
• Self-starter with the ability to work independently
• Strong oral and written communication skills

Job Type: Regular, Full-Time

Salary Range: $65,000-$80,000

• Compensation decisions are dependent on circumstances of each role
• Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. This role may also qualify for a possible discretionary bonus annually.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.