Systems Administrator Jobs

Ted Pella, Inc. is seeking an experienced Systems Administrator. This exciting role ensures the stability, integrity, and efficient operation of the computer systems that support the core organizational functions, including servers and networks. This will be achieved through monitoring, maintaining, supporting, optimizing, and developing all the server systems in support of the environment at Ted Pella, Inc. This position reports to the IT Manager.

Qualifications

• Must be authorized to work in U.S. without sponsorship.
• AA degree or higher in Information Technology or related field is desirable; or equivalent combination of education, training, and experience. BS degree is a plus.
• 1 year working in systems and/or network support and a mid-level knowledge of systems administration tools, functions, and troubleshooting techniques.
• 5 years of related IT experience, including desktop support, server administration, and/or network administration.

Responsibilities

• Employ systems analysis techniques and procedures, including consulting with management, to determine hardware, software, or system functional specifications.
• Monitor system capacity and performance through 24x7 system monitoring and alert notifications to ensure the stability of the production environment. Respond to any issues that affect production. Participate in after-hours technical support.
• Install, monitor, and maintain all Microsoft Windows Servers including deployments, configuration changes of Active Directory, upgrades, service packs, and security updates for the entire company infrastructure including co-located offsite company web servers to protect data and maximize system stability.
• Manage the company data retention environment using Veeam in a multi-tier strategy. Monitor and rotate the daily, weekly, and monthly backups. Troubleshoot and correct any failed jobs. Generate and retain backup reports for future use. Manage and follow the offsite backup procedures and protocols.
• Evaluate and recommend new technologies for implementation that will assist the company to be more efficient.
• Perform regular security monitoring of server hardware/software to identify any possible intrusions.
• Maintain data center environmental and monitoring and security equipment.
• Work closely with IT team and other strategic teams to provide support on projects as directed by the needs of the business.
• Continue to maintain and advance IT certifications to meet company requirements.
• Other duties as assigned.
• Work with the web and programming departments to maintain customer facing web services.
• Provide technical analysis for management when evaluating new processes/procedures.
• Collaborate with company-approved vendors to develop viable solutions, equipment procurement, and trouble escalation if needed. Work with vendors and IT Manager to create service level agreements and the appropriate warranty service plans for hardware and software.
• Monitor, maintain, and optimize the health of our SAN environment.
• Provide escalation support to the desktop support team with any issues that are beyond their scope or abilities. Provide coverage when the Desktop Support Technician is out of the office.
• Perform troubleshooting for complex hardware and software problems.
• Work with the IT Manager and President on major Server Administration initiatives.
• Provide exceptional user experiences through customer-focused support.
• Perform weekly off-hours maintenance of all server infrastructure and server-side applications.
• Provide training for IT team members on infrastructure and desktop configuration.
• Monitor, maintain, and upgrade the Microsoft Windows file-sharing environment and the Microsoft Exchange email environment.
• Manage accounts with cellular service providers to provide mission critical phone/internet services to employees both international and domestic.
• Provide escalation support on our VoIP / Telecomm infrastructure.
• Install, monitor, and maintain the health of our VMware vSphere environment.

Hours:

Regular hours are Monday through Friday: 7:30 am - 4:00 pm and/or as needed, except on Thursday the hours worked relate to weekly system maintenance and are typically worked at night, often through the night. Hours on Thursday and Friday will be adjusted accordingly around this weekly maintenance shift. Also, this position will require some weekend work during major project implementations of new servers and new operating systems and fixes for major failures.

Salary/Benefits:

The salary range is $67,600 - $94,640 plus an excellent benefit package. Competitive pay rate will be commensurate with experience. This position includes a generous medical, dental, and life insurance, a 401(k) plan with Company match, paid vacation, sick, and holidays.

About the Company:

Ted Pella, Inc. has been serving the global microscopy community with instrumentation and supplies for over 55 years. We have been in Redding, CA for over 36 years. We sell to the entire USA and all around the world both directly and through a large distributor network. We are a healthy company, growing even throughout uncertain economic times. Visit our website at https://www.tedpella.com/. We are a family owned and operated Company, with a professional and friendly atmosphere.

About the Location:

We are situated in beautiful Redding, CA, an area well-known for outdoor recreation, including hiking, biking, boating, fishing, hunting, and snow sports. We are surrounded by National Parks, the second-largest reservoir in CA, and plenty of mountains, lakes, and streams. Our area offers a nice balance of small city life nestled in a rural recreational setting. http://www.visitredding.com