Systems Administrator Jobs

Job Purpose

The Systems Administrator’s role is to design, install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment.

Key Accountabilities

Planning

• Develop strategies for client/server implementations; architect the infrastructure required to support those strategies.
• Act as project lead in the design and review of new server systems, applications, and hardware; conduct capacity planning as needed.
• Establish and implement procedures, and technologies (including firewalls) to ensure server security.
• Lead, coordinate and participate in key process improvements as they relate to the client/server environment.

• Design and deploy new applications and enhancements to existing applications, software, and operating systems.
• Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
• Conduct research on software and systems products to justify recommendations and to support purchasing efforts.

• Develop and maintain training materials and server documentation.
• Manage and/or provide guidance to junior members of the team.
• Serve as cornerstone for escalating server issues; provide timely response to customer escalations.
• Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance.
• Monitor and test system performance and provide performance statistics and reports.
• Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
• Perform file system configuration and management; define and perform server backups and recovery procedures.
• Check ticketing system for entries on server and server resource issues; prioritize and respond to Service Desk Incident tickets as appropriate.
• Manage enterprise directory services and supporting server infrastructure.
• Integrate servers, including database, e-mail, print and backup servers and their associated software into enterprise systems.

• Plan and schedule project timelines.
• Delegate tasks and responsibilities to appropriate personnel.
• Direct and manage project development from beginning to end.
• Effectively communicate project expectations to team members.
• Develop full-scale project plans and associated communications documents.
• Liaise with project stakeholders on an ongoing basis.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Identify and resolve issues/project dependencies and conflicts within the project team.
• Define project success criteria and disseminate to involved parties.
• Set and continually manage project expectations.

Experience/Qualifications/Education Required

Educational Requirements

• Microsoft and PMP (Project Management Professional) certifications plus.
• Requires patience, good communication, attention to detail, resourcefulness and problem-solving skills.
• Bachelor’s degree with a technical major, such as engineering or computers science.
• In lieu of degree, Minimum of 3 years working experience performing System Administrator or similar role or capacity.

Required Work Experience

• 3-5 years of equivalent work experience in a technical and analytical position responsible for managing server/cloud environments.

Additional Requirements

• Working knowledge of network and Server operating systems, including Windows Server 2016/2019/2022.
• Experience with server performance tuning and monitoring tools.
• Working knowledge of virtualization technologies, including Microsoft Hyper-V and VMWare ESX.
• Familiarity with TCP/IP network protocols, firewall management, and operating system configuration.
• Working knowledge of application technologies, including Microsoft Exchange, SharePoint, Teams and Dynamics 365 CRM/Finance & Operations, Active Directory, scripting.
• Working knowledge of storage technologies, including Nimble Storage.
• Excellent software troubleshooting experience.
  • Experience with server performance tuning and monitoring tools.
  • Familiarity with TCP/IP network protocols, firewall management, and operating system configuration.