In-Store Insights Specialist Jobs

Hiring Company:
Delicatessen Services Co., LLC
Overview:
Are you a self-motivated, curious person who likes to travel? Do you like shopping at grocery stores? Eating deli meats and cheeses? We are looking for fun, naturally observant people who have a great attention to detail to join our passionate, specialized team and conduct mystery shops in a variety of food retailers.
In this role, you’ll get to travel to markets across a region, explore different retailers, interact with deli associates, evaluate merchandising, and monitor competitive activity all while gathering insights and providing recommendations that will make an impact on our brand, company, and purveyors.
The ideal candidate is very organized, flexible and has great time management skills. The position requires someone who will be passionate about building and protecting our great Boar’s Head Brand. Our products are world-class and loved across the US and growing internationally. At Boar’s Head you’ll find a caring culture with many growth opportunities.
:
Essential Functions

• Maintain awareness of competitive activity and their positioning in markets, including product quality, distribution, pricing, promotions advertising, and market presence. Provide strategies to advance Boar's Head products in view of existing competitive market conditions.
• Monitor advertising, POP and marketing campaigns, new product introductions throughout the marketplace.
• Plan, coordinate and perform accurate reviews of market or retailers.
• Analyze data and write a market review with insights and recommendations, supported by data, to protect the Boar's Head Brand, to advance retail partnerships and execution, to ensure purveyor compliance to standards, and to support sales growth.
• Anonymously assess each store based on KPIs (Consumer Experience, Food Safety & Sanitation, and Brand Support), products, merchandising, competition, market conditions and any in-store programs using GoSpotCheck missions.

Job-Related Knowledge, Skills And Abilities

• Ability to maintain confidential company information
• Easily adaptable to change and flexible if schedules change, tools change or additional responsibilities are added
• Ability to effectively present information and communicate with team and management; Ability to write reports, business correspondence, and survey comments
• Must be self-sufficient, able to work independently in market and home office, stay on task
• Ability to plan, prioritize and execute shops on set deadlines. Time management a must.
• Able to develop effective business relationships within the department and with sales team and purveyors as necessary
• Observant and Curious. Detail-oriented a must.
• Ability to compile data from many shops, identify trends, define problems, establish facts, draw valid conclusions, and make recommendations to sales, purveyors, and retailers on how to overcome issues and improve market challenges.
• Results oriented team player with a pro-active attitude; willing to pitch in to help with business or team project needs

Education And Experience

• Bi-lingual is a plus
• 2-5 years’ experience in related field such as grocery, retail, DSD operations, CPG, or food industry is preferred
• ServSafe certified or Universal Food Safety Training a plus or willing once hired
• Smart Phone and GPS Navigation skills required, knowledge of route planning tools a plus
• Mystery Shopping, Consumer Insights, Market Research experience a plus
• Ability to compute fractions and percentages and apply to practical situation and ability to read and interpret graphical data
• Intermediate to Advanced skills in Microsoft Office (Outlook, Word, Excel, & PowerPoint)
• Four years of college or knowledge equivalent

Working Conditions

• Valid driver’s license required, good driving record, must own vehicle or have access to one
• Travel could be back to back at times
• Weekends required, but not every weekend
• Position requires 75% travel within assigned market and nationally, if needed
• Requires working and traveling independently in the marketplace and working in home-office when not traveling
• Requires driving long distances, sitting in a car, getting in and out of a car frequently throughout the day and standing for long periods of time, walking throughout a store

Location:
Brooklyn, NY
Compensation Range:
$74,654.12 - $119,446.60
Time Type:
Full time
Department:
In-Store Insights