Inside Sales Engineer Jobs

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.

Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

As a member of the Sales Department, the Inside Sales Engineer will work closely with both Inside and Outside Sales Teams to develop and position solutions involving Motorola Solutions Video Security and Access Control (VS&A) products. The Inside Sales Engineer is responsible for all technical aspects of the sales process, and works closely with the Sales Department to develop and position solutions involving VS&A products that keep customers at their best in the moments that matter.

Responsibilities:

• Conduct compelling product demonstrations and lead technical discussions.
• Create technical documentation and provide technical training.
• Close support to Sales teams in achieving sales targets.
• Perform related duties as assigned.
• Develop and maintain strong relationships with members of the Sales Department.
• Assist with demo equipment assets and logistics.
• Support Sales Team in responding to RFPs, designing, specifying, and quoting surveillance and access control systems.
• Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users.
• Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects.
• Maintain demo sites.

Qualifications:

• Excellent communications skills, both verbal and written. Ability to explain complex technical topics to both technical and non-technical audiences.
• Self-motivated individual with a positive attitude that demonstrates passion and enthusiasm for learning new technology and has an aptitude for customer satisfaction.
• Strong knowledge of or experience utilizing MSI Video Security & Access Control products is highly desirable.
• Candidates with technical certifications in the following areas or equivalent experience preferred. (cloud computing, networking, storage technologies, cybersecurity, API/SDKs)
• Demonstrated ability to self-manage working as an individual contributor or as part of a collaborative group.
• Possesses strong problem solving / troubleshooting skills with strong knowledge of IP networking architecture, protocols and security
• Has excellent time management and consistently meets deadlines with focus and purpose.
• Takes on and advocates for personal projects or initiatives and frequently volunteers to take on tasks and responsibilities outside of typical daily responsibilities.
• 1+ years’ experience as a pre-sales design or sales engineer working with technology focused products and services OR 3+ years experience in networking and systems design for a technology company. Candidates with a prior focus on Cloud / SaaS, networking, storage environments, virtualization, physical security products, OR technical degrees in areas of study such as Computer Science or Engineering disciplines are highly preferred.

Technical:

• Experience with network equipment configuration and troubleshooting.
• Intimate knowledge and experience with Windows troubleshooting tools and techniques.
• Experience with computer hardware configuration and troubleshooting.
• Excellent knowledge of networking principles and IP communication.

Preference will be given to candidates with one or more of the following:

• Prior experience in the surveillance industry.
• Technical degrees in areas of study such as Computer Science or Engineering disciplines.
• Certifications for Avigilon, Pelco, IndigoVision, or any competitive products.
• Microsoft and/or Cisco certifications.
• Previous experience in Sales Engineering/Pre-Sales role for a technology company.

Territory/Travel :

• North America
• Travel required, less than 25%
• Candidate preferably located in Dallas/Fort Worth, TX Area

• The Inside Sales Engineer shall have the responsibility to cover the following territory:

  • North America

  • Candidate preferably located in Dallas/Fort Worth, TX Area

  • Travel required, less than 25%

#LI-RS1

Basic Requirements

1+ years’ experience as a pre-sales design or sales engineer working with technology focused products and services OR 3+ years experience in networking and systems design for a technology company.

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• 401K with Company Match
• Incentive Bonus Plans
• And more!
• Medical, Dental, Vision benefits
• 9 Paid Holidays
• Generous Paid Time Off Packages

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.