Medical Intake Representative (Inside Sales Representative)

Making an impact in the lives of Veterans!

Do you enjoy sales, managing your schedule and working from home? If this sounds like the opportunity for you look below at our new performance-based schedule system!

In effort to reach more Veterans, we are now streamlining schedules based on shift bidding. Shift bidding is a process whereby one or more employees can express interest in working an open shift. Starting August 28th, 2023, the MIR’s who join our company will not only work based off a shift bidding schedule but will also require a three-week nesting period to determine if they are ready and proficient to join our inside sales team at Trajector.

Benefits for Inside Sales Representatives:

• $17.50 per hour PLUS incentive program on performance
• Joining a rapidly growing organization
• Paid time off, including 7 federal holidays plus 2 flex holidays for DEI
• Health benefits, 401k program fully vested in two years, education reimbursement, and MORE

Essential Duties & Responsibilities for Inside Sales Representatives:

• Ability to effectively communicate Initial Review Claim path to veterans to gain interest in our services.
• Ability to gain commitment from veteran by getting their signature on our Medical Consulting Services Agreement which contains terms, fees, and details of payment to be rendered by client.
• Effectively establish rapport, demonstrate compassion, present our company value, and create motivation with veteran client to gather necessary documents to help build an initial review strategy designed to help the veteran client gain all eligible disability compensation.
• Entering and updating veteran client information into CRM system.
• Strong ability to articulate thoughts in a precise and professional manner so veteran clients are clear on our process to assist.
• Meeting minimum daily performance and activity metrics.
• Making up to 50-100 calls a day, average phone time 5-6 hours a day.
• Selling and presenting a private medical consulting service to U.S. Military Veterans who need assistance with pursing the VA disability benefits for which they qualify.
• Managing assigned leads efficiently as directed by leadership.
• Resolving veteran objections, concerns, and issues to help them see value in using VCP’s services.

Required Skills & Competencies for Inside Sales Representatives:

• Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Two years of metrics-based telephone sales/client relations or account management in a high-volume customer environment.
• Achieve established daily, weekly, and monthly goals
• Active listening skills on each call with the ability to retain information while multitasking through software applications including concise and accurate notation in CRM to complete calls in timely and efficient manner
• Effectively overcome objections and concerns to keep qualified veterans interested in getting our assistance
• Computer proficiency with MS Office, Google based documents, CRM, and proprietary software applications
• High school Diploma or Equivalent A.S. In Business preferred.
• Minimum internet speed of 25 Download/10 Upload
• Excellent communication and organizational skills.
• Ability to follow and perform intake script while building rapport with clients.
• Manage veteran contacts through CRM to ensure proper notation of actions

Equal Opportunity Employer/Veterans/Disability