Human Resources Office Assistant

Human Resources Office Assistant

This role will work onsite daily, this is not a hybrid or remote position.

Basic Functions:

• Answer phone calls and greet guests/patrons on behalf of the Greensboro ABC Board
• Files and organizes documents for the Human Resources Director
• Office liaison to the Public, represents an ultimate customer service experience
• Assists with projects and requests for the HR Director as required
• Cover Office Manager as needed
• Assists with Onboarding new employees
• Assists with projects and requests for the Office Manager as needed

Essential Functions:

Works closely with the HR Director to support and coordinate business activities.

Responsible for reviewing completed documents to ensure accuracy and completeness, data processing, filing, administrative and clerical functions. Specific duties include, but are not limited to:

• Assist HR Director with payroll and benefit functions as needed
• Build organization effectiveness through competency and skill development and employee communication
• Forwarding and maintaining record of all HR memos to Greensboro ABC employees
• Maintaining a record of employee emergency contacts, address changes, etc. for accurate record keeping
• Create, maintain, distribute and edit, as necessary, files of sensitive and confidential information, which may include employee’s personal information (address, phone, birthdates, anniversaries, emergency contact), time records, check stubs, etc.
• Announcing and/or assisting with the scheduling of interviews and/or appointments (employees and/or guests)
• Maintaining and filing memos and correspondences from the NC ABC Commission
• Assisting with the preparation of monthly Board meetings; forwarding information packets and coordinating meetings as needed
• Perform other duties as assigned
• Protects organization’s value by keeping information confidential
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Transcript Board Meeting minutes, maintain Board documents, and provide notice to the City Clerk of Board Meeting attendees, minutes, cancelled/rescheduled Board meetings as needed by Office Manager
• Forwarding and maintaining a record of all HR Director mailings/correspondences by fax and/or mail
• Protects organization’s value by keeping information confidential
• Provides direct services to store management and staff in HR functions, including employee relations as needed

Job Qualifications:

Education and experience:

Two-year degree or higher preferred in Business/Office Administration, or in lieu of degree four years work experience in related field.

Skills:

• Organizational Skills: Must possess excellent organizational skills and pay meticulous attention to deals. Independent judgement is required to plan, prioritize, and organize diversified workload.
• Maintain rapport with employees and managers.
• Confidentiality: Must be able to handle confidential information and documents and follow Greensboro ABC Employee Policy Manual.
• Writing: Must be able to write correspondence clearly and precisely on an intermediate level to communicate effectively with the employees, vendors and Board members.
• Computer Knowledge: Must have an intermediate level of proficiency with Microsoft Office (Word, Excel and PowerPoint)
• Reading Comprehension: Must be able to read and comprehend Greensboro ABC guidelines as well as North Carolina ABC laws/rules and policies. Must be able to communicate to employees as needed.
• Math: Must be able to perform mathematical functions as for excel programs, monetary calculations, timecard reporting, etc.
• Customer Support Service: Must be capable of dealing with employees, the Executive Staff, and Board members in a professional and effective manner.
• Must be capable of multi-tasking and handling several projects simultaneously.

Physical Requirements:

• Must have the physical ability to lift and carry supplies weighing up to 30 pounds on a recurring and regular basis.
• Must be able to walk and stand on a recurring and regular basis.
• Must have the agility to bend, twist, reach, and stretch to obtain office supplies and other related office tasks.
• Must have the hearing ability to converse with visitors and employees on a regular basis on the phone and in person.
• Must have the physical endurance to work eight (8) hour shifts or more as required.
• Must have sufficient vision to accurately read computer printouts, time and attendance records, product labels, law and policy manuals.

Important Information:

• Travel: May be required to ABC Store locations or Warehouse as required.
• On Call Status: Not available
• Provides Back-up Support for: Human Resources Director and Office Manager.
• Work Schedule: Monday through Friday, usual office hours, 40-hour week and occasional weekend hours as determined or required by HR Director.

Licenses/Bonding: A valid NC Driver license and reliable transportation is required.

Work Environment: The work environment characteristics described herein are representative of an employee encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually normal for an office.