Hr Advisory Program Management Office, Associate

Your role sits within the firmwide HR Advisory Organization - a Center of Excellence / Shared Service construct. Your responsibility is to work with HR Advisory Leadership to execute strategic priorities set by functional leadership. You will support initiatives imperative to the success of the HR Advisory Organization, and you will engage with others in HR Advisory and with functional specialists to enhance operational effectiveness for the organization.
You will report to the HR Advisory Program Director / Business Manager, and will work directly with members of the HR Advisory Program Management Office, Global HR Advisory Heads, and have exposure to the HR Advisory Extended Leadership Team.
Job Responsibilities:
ORGANIZATIONAL DESIGN / OPERATIONAL EFFECTIVENESS

• Maintaining and enhancing existing HR Advisory Tools, progressing our automation journey, and minimizing reliance on manual intervention. This includes: (1) Partnering with Global HR Advisory Heads and Team leads to triage, log, and address stakeholder feedback on these tools; (2) Supporting the analysis of key data points to aid in identifying themes and trends (e.g. attrition, career platform, client profiles); (3) Producing executive-ready scorecards, presentations, and associated analytics; (4) Maintaining client coverage Tableau dashboard, and developing enhancements based on stakeholder feedback; (5) Leading and executing client segmentation evergreen strategy to simplify the process while enhancing the accuracy. Partnering with stakeholders to develop and refine process; (6) Working with regional partners to build out local escalation points for HR Advisory consultation;
• • Maintaining and enhancing existing HR Advisory Tools, progressing our automation journey, and minimizing reliance on manual intervention. This includes: (1) Partnering with Global HR Advisory Heads and Team leads to triage, log, and address stakeholder feedback on these tools; (2) Supporting the analysis of key data points to aid in identifying themes and trends (e.g. attrition, career platform, client profiles); (3) Producing executive-ready scorecards, presentations, and associated analytics; (4) Maintaining client coverage Tableau dashboard, and developing enhancements based on stakeholder feedback; (5) Leading and executing client segmentation evergreen strategy to simplify the process while enhancing the accuracy. Partnering with stakeholders to develop and refine process; (6) Working with regional partners to build out local escalation points for HR Advisory consultation;
  • Developing new solutions to meet client needs, as needed
• Developing new solutions to meet client needs, as needed

HR ADVISORY STRATEGIC INITIATIVES:

• • Serving on the Role of the Manager working group, analyzing firmwide manager data, identifying trends, and working to evolve the HR Advisory perspective as a solution evolves
  • Executing approved HRBA Voice of the Client initiative (Measurement Strategy) and subsequent analysis, summarization, and development of next steps
  • Participating in other strategic initiatives as they develop
• Executing approved HRBA Voice of the Client initiative (Measurement Strategy) and subsequent analysis, summarization, and development of next steps
• Serving on the Role of the Manager working group, analyzing firmwide manager data, identifying trends, and working to evolve the HR Advisory perspective as a solution evolves
• Participating in other strategic initiatives as they develop

BUSINESS MANAGEMENT:

• • Tracking HR Advisory Headcount, and maintaining up-to-date records on upcoming and current open roles (incl the associated rationale), joiners and leavers to the organization
  • Partnering with Firmwide HR Finance & Business Management team to analyze headcount trends, execute annual budget planning process, and lead semi-annual review of HR Advisory Cost Center methodology
• Partnering with Firmwide HR Finance & Business Management team to analyze headcount trends, execute annual budget planning process, and lead semi-annual review of HR Advisory Cost Center methodology
• Tracking HR Advisory Headcount, and maintaining up-to-date records on upcoming and current open roles (incl the associated rationale), joiners and leavers to the organization

HR ADVISORY ENGAGEMENT: Supporting HR Advisory Engagement activities, including but not limited to: HR Advisory Huddles, HR Advisory Happenings, HR Advisory on insideHR
HR ADVISORY CONTROLS: Working with regional and functional partners to support business resiliency planning efforts throughout the year

Required Qualifications, capabilities, and skills:

• Ability to drive and sustain operational excellence and to develop controls
• Ability to work collaboratively, influence, and to cultivate and sustain partnerships with internal clients and colleagues
• Client focused, proactive and results oriented, with ability to work within a matrixed, geographically dispersed, complex business
• Prioritization and execution skills; ability to work well under pressure and to manage multiple priorities; Self-starting, high energy, independent thinker
• Well-developed analytical skillset, including data analysis, visualization, and insight delivery
• Advanced capabilities in Excel and PowerPoint, and experience using Microsoft Teams
• ~5 years of experience in Human Resources, management consulting, business transformation, or related function

Preferred Qualifications

• Proficiency in PitchPro+, Python, Jira, Alteryx, Tableau, and Confluence

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York, NY $80,750 - $115,000 / year