Care Management Program Coordinator

Seeking an experienced Program Coordinator to direct the Health Home Care Management team, helping to achieve the overall strategic goals of the organization.

Responsibilities include:

·Leading, directing, and coordinating the care management program

·Implementing program policies and procedures, ensuring compliance

·Support the program's development and growth

·Oversee the use of technology for the organizations operations

·Supervise a unit of Care Managers with a mixed acuity caseload ranging from 20-40 clients each, providing support and direction

· Participate in the recruitment of new staff by interviewing applicants and providing input on hiring

· Orient and conduct regular training for CMs on casework methods and techniques to ensure each possesses the required competencies to successfully perform their job.

· Conduct meetings with CMs on an individual basis to discuss specific case problems and work performance issues; provides written and verbal evaluations on an ongoing basis; counsel and if needed, discipline employees on work performance issues as necessary; seek advice from the Director of Client Services and/or Human Resources

· Conduct weekly/biweekly supervision with each Care Manager to review case details as it relates to case needs, overall well-being, and progress of each family

· Review timeliness, completeness, quality, and appropriateness; approve and monitor service plans with Quality Assurance and Utilization

· Ensure and track that staff is attending all training as required and remain updated with any needed certifications (i.e.; CANS-NY)

· Review all documentation to ensure service provisions are in compliance with DOH and the designated Health Home regulations

Minimum Requirements:

· Master’s Degree in Human Services, Developmental Services, Social Work, Nursing, Public Health, or related fields

· 3-5 years of administrative or clinical supervisory/managerial experience

·5+ years of Health Home Care Management experience (preferably children's)

· Knowledge of best practices working with children and families in health, preventive and wellness care

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Paid time off
• Health insurance
• Dental insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Suffern, NY: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please list your experience with Health Home Care Management serving children.

Experience:

• Administrative/clinical leadership: 3 years (Required)
• Health Home Care Management: 5 years (Required)

Work Location: In person