Home Office Receptionist Jobs

Great schools begin with great people who believe every day is an opportunity to make a difference. At YES Prep, you have an opportunity to join a family of diverse educators who are leveling the playing field by providing opportunities for a high-quality, college-forward curriculum while also ensuring our students feel supported through their academic journey and empowered to lead choice-filled lives. YES Prep is more than a family of public charter schools, it’s the future of public education—it’s an opportunity to say, “Yes, you can!”

• 1,800 Team Members
• 18 Secondary Campuses
• 6 Elementary Campuses
• 90% Students Who Are Accepted to a 4-Year University
• 88% First-Generation College Students
• 17,000 Students
• Top 100 High Schools in the Nation, U.S. News & World Report
• 91% Students Who Qualify for Free/Reduced-Price Lunch
• 94% Hispanic & African-American Students

We serve the students of Houston, Texas, the 4th largest city across the United States. There are over 20 public-school districts and other great public charter school options, like KIPP Texas-Houston and IDEA Public Schools, within Houston’s city limits serving our increasing population. We are a rapidly growing organization, committed to creating life-changing opportunities for over 23,000 students by 2025.

• Filtering and distributing receptionist e-mail account, office mail, and faxes;
• Managing visitor logs and emergency drill reports;
• Managing vendor accounts and serving as point of contact for request;
• Coordinating maintenance and service request as needed;
• Organizing meeting times and set ups in our Home Office conference space;
• Greeting and assisting all incoming visitors;
• Implementing standards, policies, and procedures for filing, records maintenance, and other clerical services;
• Maintaining an appealing physical environment including reception area, storage rooms, conference rooms, work rooms, and other rooms as requested;
• Maintaining and administering the telephone system by answering and processing all incoming calls in an efficient and rapid manner; being solutions oriented in managing telephone system;
• Organizing weekly food trucks;
• Managing daily administrative operations including establishing work priorities, and resolving problems related to day-to-day operations of the office;
• Serving as a technical support and project coordinator for small projects as required;
• Administering COVID-19 tests;
• Maintaining office security: administration of security passes and I.D. badges provided to all employees and guests, as well as updating Raptor records for the district;
• Helping manage and facilitate Main Office procedures such as supply requests, copy requests, mail requests, and other requests as needed;
• Creating and posting materials within the office;
• Creating monthly calendars;
• Providing support for staff as requested;
• Planning and timely execution of a variety of Home Office projects;
• Additional duties as assigned.

• Excellent records maintenance skills
• Bilingual in Spanish
• Ability to maintain the highest level of confidentiality
• Excellent organizational skills including time management and follow-up
• Experience working as receptionist or in administrative role
• Ability to work outside of normal hours and on weekends
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, etc.), especially word processing including exemplary spelling and grammar skills
• Strong problem-solving, multi-tasking, and prioritization skills
• High-levels of customer service

• Openness to giving and receiving frequent feedback
• Ability to maintain emotional control under stress
• Belief in and commitment to the mission and core values of YES Prep Public Schools
• A dedication to learn, grow, and develop as a professional
• Creates and maintains positive working relationships on a team and/or in a highly collaborative environment
• Ability to work urgently in a fast-paced and results-oriented environment

• Creative and excited for DIY crafting projects
• A passion for planning events and engaging staff
• 1- 2 years of an exemplary record working in a fast-paced office environment
• Associate’s Degree (1-2 years of college experience)
• Fun-loving personality who can crack a joke in stressful times
• A go-getter who can think on their feet and is resourceful

• Compensation – This is a non-exempt, hourly position; offers commensurate with experience.

• Health and Supplemental Insurance – A $0 monthly medical option that includes $600 towards a Health Savings Account, in addition to a variety of supplemental benefits including Dental, Vision, Disability, Life, etc. Employees must work 20+ hours a week to be eligible for a full spectrum of benefits, and 10 hours a week minimum for medical benefits.

• Retirement Plans – Participation in Teacher Retirement System of Texas and a 457b Retirement Plan.

• Paid Time Off – Employees working 20+ hours a week receive 15 days of Paid Time Off in addition to the system closures during the Academic Calendar.

• Paid Leave Programming – In the event you need to be out due to medical needs (including maternity and paternity leave), YES Prep offers paid leave, paid out at 100%, based on eligibility and tenure.

• Professional Development - YES Prep values longevity and performance over time. We invest in developing leaders through high-quality programs, effective coaching, and ongoing professional development.

• Award Winning Culture – The strong cultures of our campuses and Home Office are just one of many reasons we were named Houston’s Best Place to Work in 2018, 2019, and 2021. We won the 2012 Broad Prize for Excellence in Urban Education and were a 2016 finalist as well.