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Help Desk Tech Jobs

Company

University of Alabama at Birmingham
Address , Birmingham, Al
Employment type
Salary
Expires 2023-06-19
Posted at 1 year ago
Job Description
Description

The University of Alabama at Birmingham (UAB) seeks a Help Desk Tech.


Key Duties, Primary Responsibilities

  • Responsible for monitoring help desk phones, e-mails and other electronic problem reporting mechanisms
  • Makes sure they are responding appropriately in a precise and timely manner
  • Provides computer hardware, software and network problem resolutions for user departments within the University or Medical Center
  • Utilizes Problem Management database to register problems and record most effective solutions

Hourly Pay Range – $14 - $19.24


Qualifications
  • Bachelor's degree in a related field
  • One (1) year of related experience required
  • Or an equivalent combination of relevant education and/or experience

Primary Location: University
Job Category: Information Technology
Organization: 311402400 Med - Infectious Diseases
Employee Status: Regular
Shift: Day/1st Shift
Work Arrangement (final schedule to be determined by the department/hiring manager): Hybrid Eligible