Register
Recruit Create CV

Tech Support Help Desk Jobs

Computer Technician / Help Desk Support
By Enterprise Computer, LLC At Clinton, CT, United States
Exceptional organizing and time-management skills
Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Offer timely technical support and teach users how to utilize computers correctly
A+ or other Industry standard certifications
Proven experience as computer technician or similar role
Remote Help Desk Support
By Phyton Talent Advisors At New York, NY, United States
Candidate must have strong troubleshooting skills / knowledge in the following areas required to support our customers:
Primary responsibilities include but not limited too, basic technical support and assistance
- knowledge of Windows OS (Win 10 and 11), Microsoft application features and troubleshooting
- knowledge of MAC operating system
- Effective analytical and problem-solving skills
- Possess knowledge of desktop hardware and software and able to address issues by following established procedures
Help Desk Support Jobs
By Biogensys At Hamilton Township, NJ, United States
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Help Desk Support Jobs
By Hydrogen Group At Denver Metropolitan Area, United States
Experience in the education data sector is a plus.
Offering email and phone support to data respondents year-round.
Strong interpersonal skills with a constructive approach.
General knowledge of technical applications and technologies.
Excellent written and verbal communication skills, especially conveying complex technical information.
Help Desk Support - Remote (MUST be based in Denver area)
Help Desk Support Technician
By TechnoGen, Inc. At Baltimore, MD, United States
Experience with remote troubleshooting preferred.
Possession of A+ (Remote Technician) and Network+ certification is preferred.
Skill in providing technical assistance, guidance, and training to users of varying levels of skills and abilities.
Work location will be remote work until further notice.
Performs basic troubleshooting and triage of computers via remote computer access and phone.
Possession of a high school diploma or an appropriate equivalent, plus one year of experience in an inbound call centre environment
Help Desk Support Iii–Remote
By DRS IT Solutions Inc At Denver, CO, United States
Ø Preferred: Experience working within the education sector.
Ø Manage multiple tasks/activities simultaneously, switch priorities as needed.
Ø Effective and constructive interpersonal skills.
Ø General knowledge of technical applications and technologies.
The Client is looking for Citizens/GC
Ø Provide email and phone support for data respondents throughout the year.
Help Desk Support Iii
By NextRow Digital At Denver, CO, United States
Experience working within the education data sector.
Effective and constructive interpersonal skills.
General knowledge of technical applications and technologies.
Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).
Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).
Demonstrates initiative and exhibits a proactive approach to work.
Help Desk Support Specialist
By Georgia Gwinnett College At Lawrenceville, GA, United States
Demonstrated experience with end user account management.
Demonstrated experience using Helpdesk/Service Desk ticket management system.
Utilize Active Directory and Azure for account management and computer organizational unit management; perform other duties and project work as assigned.
Demonstrated 4 years work experience in Helpdesk or technology support role in higher education/public sector environment.
Demonstrated 3 years of experience in Helpdesk or technology support role
Demonstrated experience troubleshooting infrastructure and network related issues.
Help Desk & User Support Technician
By SymphonyAI At , San Diego, 92131 $19 - $21 an hour
RACE: Innovates and accelerates the creation, development, and end-to-end management of Private Brands.
Basic computer knowledge including Microsoft skills
Previous experience providing customer support helpful, but not necessary
Excellent communication skills with proficiency with English a must.
Global experience – your peers and future friends in 5 countries
First point of contact for customers seeking technical assistance via phone or email
Help Desk Support Specialist
By Aimic Inc At Jackson, TN, United States
iOS Management, Support, and Deployment
IT Call Center Experience preferred
Job Title: Help Desk Support Specialist
Location: Jackson, TN(100% On-site job)
In Office Position Monday thru Friday
Must be able to lift at least 50 pounds.
Help Desk Support Specialist
By Aimic Inc At Chattanooga, TN, United States
iOS Management, Support, and Deployment
IT Call Center Experience preferred
Job Title: Help Desk Support Specialist
Location: Chattanooga, TN(100% On-site job)
In Office Position Monday thru Friday
Must be able to lift at least 50 pounds.
Help Desk Support Technician
By Tista Science and Technology Corporation At , Rockville, 20854 $45,765 - $84,750 a year
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Familiarity with Remote Control management tools
Strong computer skills, especially with experience on Dell laptops
Very good customer service skills, ability to communicate effectively to help customers fix their issues and feel satisfied with the experience
Perform software installations and updates remotely
3+ years’ experience working in a Service Desk/Help Desk environment
H.i.s. Help Desk Tech.
By Oroville Hospital At , Oroville, 95966 $25.83 - $34.71 an hour
Working knowledge and experience of fundamental operations of relevant software, hardware and other equipment
Has strong knowledge of basic computer skill building: spreadsheets, document formatting, saving/finding documents, MS Office Suite, webmail
Knowledge and experience of customer service practices
Inform management of recurring problems
Working knowledge of Windows operating system environments
Related experience and training in troubleshooting and providing help desk support
Senior Specialist, Help Desk Support
By Raymond James Financial At , Southfield
Utilizes knowledge management tools to help resolve client issues.
Manages time in customer contact center setting and documents time via activity codes.
Performs other duties and responsibilities as assigned.
Basic technical knowledge of the following preferred:
Work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.
Assists clients in completing online forms to attain various systems, services, hardware, software, and/or entitlements.
Technical Support Analyst (Help Desk)
By Anuview At , Chandler
Work with Help Desk management to create and maintain accurate knowledge articles for the team.
Pre-Requisites / Skills / Experience Requirements:
Utilize provided knowledge articles to resolve issues.
Provide remote IT support using tools such as LogMeIn and MS Teams.
Bachelor’s Degree preferred; or relevant equivalent experience
Strong verbal and written communication skills
Help Desk Support Technician, Onsite
By Sage Dental At United States
Must be able to be onsite, M-F, in our Boca Raton office. This is not a remote role.
Minimum of 1-3 years of experience in a help desk role.
Experience managing Windows machines and Citrix, preferred.
Benefits such as Health Insurance, In-House Dental Program, PTO, Holiday Pay, Direct Deposit, 401K and more!
Primary Responsibilities (include, but are not limited to)
Assist co-workers with software problems
Alumni Help Desk Support Technician
By Yale University At , New Haven, 06511
Preferred Education, Experience and Skills:
Strong oral and written communications skills, ensuring that communications are thorough, helpful, and reinforce YAA’s mission.
Alumni Help Desk Support Technician
Association of Yale Alumni - Administration
L34 - Local 34 (Yale Union Group)
2 years from date of hire
Help Desk & User Support Technician
By SymphonyAI At San Diego, CA, United States
RACE: Innovates and accelerates the creation, development, and end-to-end management of Private Brands.
Basic computer knowledge including Microsoft skills
Previous experience providing customer support helpful, but not necessary
Excellent communication skills with proficiency with English a must.
Global experience – your peers and future friends in 5 countries
First point of contact for customers seeking technical assistance via phone or email
Help Desk Tech I
By Piedmont Virginia Community College At , $16.54 an hour
Documentation of efforts through the ticketing and inventory management systems.
Demonstrated experience working in a higher education environment.
Must be available to work on an as needed basis to fulfill helpdesk coverage requirements.
Demonstrated experience providing high-quality Customer Service.
Demonstrated experience in the use and configuration of computing devices (Laptops, tablets, cell phones, etc.
Basic knowledge of Various OS’s including Windows 10/11, MacOS, and/or iOS.
Customer Support Sme/ Help Desk Manager
By Peraton At , $135,000 - $216,000 a year
Experience with Tier 1 or 2 support
3-5+ Years of experience with agile delivery with SaaS/PaaS program applications/platforms
Experience managing a team of 5-15 people
3-5+ Years of experience supporting a federal agency specifically the Veterans Affairs OIT
High School Diploma with 3 Years experience.
CUSTOMER SUPPORT SME / HELP DESK MANAGER

Are you looking for a job that allows you to use your technical skills to help people? Look no further! We are looking for a motivated individual to join our Tech Support Help Desk team. You will be the first point of contact for customers and will provide technical assistance and troubleshooting. If you are passionate about technology and helping people, this is the job for you!

Overview Tech Support Help Desk is a customer service role that provides technical assistance to customers who are having trouble with their technology products or services. The Tech Support Help Desk is responsible for troubleshooting technical issues, providing technical advice, and helping customers resolve their technical problems. Detailed Job Description The Tech Support Help Desk is responsible for providing technical support to customers who are having trouble with their technology products or services. The Tech Support Help Desk will answer customer inquiries, troubleshoot technical issues, provide technical advice, and help customers resolve their technical problems. The Tech Support Help Desk will also be responsible for maintaining customer records and providing feedback to customers on their technical issues. Job Skills Required
• Excellent customer service skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to work independently and as part of a team
• Ability to communicate effectively with customers
Job Qualifications
• Bachelor’s degree in Computer Science or related field
• Previous experience in a customer service role
• Previous experience in a technical support role
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a customer service role
• Previous experience in a technical support role
Job Responsibilities
• Answer customer inquiries
• Troubleshoot technical issues
• Provide technical advice
• Help customers resolve their technical problems
• Maintain customer records
• Provide feedback to customers on their technical issues