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I.t. Help Desk

Company

Island View Casino Resort

Address , Gulfport, 39501, Ms
Employment type FULL_TIME
Salary
Expires 2023-06-07
Posted at 1 year ago
Job Description
The Help Desk's role is to provide first level I.T. help desk support to the organization's users, assisting them with hardware and software issues via phone, e-mail or in person. Identifies, researches, and resolves technical issues. Documents, tracks and monitors issues to ensure they are resolved in a timely manner.
Administers user accounts and access rights to various systems. Performs various administrative duties and any additional job-related duties as needed.