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Help Desk Intern Jobs

Intern - It/Help Desk
By Capital Metro At , Austin, Tx
Knowledge of Microsoft Windows architecture, of customer service and working team concepts.
Good oral and written communication skills and ability to establish and maintain effective working relationships.
Ability to coordinate several diverse job requirements and projects.
High school diploma or equivalent
Must be currently enrolled in a degree program at a college or university
Enrollment in an information technology degree program is preferred.
Help Desk Intern Jobs
By EBSCO Information Services At Contoocook, NH, United States
6 months or more technical experience either through school or work.
Respond to user requests for service, troubleshoot problems and help develop solutions.
Support PC hardware components, desktop operating system software, and application software.
Perform minor repairs to equipment and arrange for other servicing needs.
Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors
Assist with inventory check-in, storage room maintenance and recycling of old hardware.
Help Desk Intern Jobs
By MDU Resources Group Inc At , Bismarck, 58503, Nd $17.50 an hour
To view our comprehensive and competitive benefits package, click
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The successful candidate must be currently enrolled in a two (2) or four (4) year undergraduate IT program.
Must take all measures necessary to protect networks, devices, programs and data from cyber-attack, damage or unauthorized access.
This position is located onsite in Bismarck, ND.
Must be legally authorized to work in the United States, no sponsorships considered.
Help Desk Specialist Jobs
By Synergy ECP At District of Columbia, United States

Columbia, MD Description Company Information: Synergy ECP is a Service Disabled Veteran-Owned Small Business SD(VOSB) that was formed in July 2007 with Headquarters in Columbia, MD and is made ...

Help Desk Ii Jobs
By AbleTo Inc. At United States
Experience performing user management via LDAP or MS Active Directory
Bachelor’s degree in a computer science related field or at least 1 year of experience
Retail or other customer service based experience
MacOS and Windows 10 troubleshooting experience required
Experience with Azure or G Suite administration
Experience with Helpdesk ticketing systems
Help Desk Specialist Jobs
By Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. At , Boston, 02111, Ma

The Professional Staff Talent Acquisition Coordinator (“Coordinator”) will proactively support firm-wide professional staff recruiting efforts, ensuring that the highest level of internal and ...

Help Desk Engineer (Hybrid)
By Kinect At , Cambridge, 02142, Ma
Mobile device management using centralized control applications (iOS and Android)
Working with additional Helpdesk staff to manage ticket assignments and issue resolution
Support building technology including VoIP phones and AV offerings
Contribute to our Knowledge database by creating Knowledge articles
Travelling to remote offices within the region as needed
Microsoft Certified Professional certification (or higher) is a plus
Help Desk Agent – Navy Modernization Help Desk
By CACI At , North Charleston, 29406, Sc
Must have prior Key Management Infrastructure experience – minimum 5 years
Strong organizational and time management skills.
Use IT Service Management (ITSM) system on a daily basis to update and close customer’s tickets after issue resolution.
Successfully completed Key Management Infrastructure (KMI) training at Camp Lejeune - Jacksonville, NC.
Must have some network engineering/configuration knowledge and experience
We offer competitive benefits and learning and development opportunities.
Help Desk Analysts Jobs
By Apton, Inc. At United States
Responsible for raising and coordinating problem management issues.
Maintain and contribute to a knowledge base
Perform additional tasks (end-user/infra related) when required
★ for Help Desk Analyst
Analyze, resolve, respond to, and document end-user inquiries.
Install desktop/Laptop software using approved tools
Help Desk Manager Jobs
By BioSpace At San Francisco Bay Area, United States
Strong customer service and time management skills, with the ability to work effectively in a dynamic, and fast-paced environment.
Solid relationship management and performance management skills.
Manage and oversee the daily operations of the IT help desk, including ticketing system, incident management, and service level agreements.
Manage the inventory of hardware and software assets, ensuring proper documentation, maintenance, and disposal.
Promote self-service tools, automation, and the knowledge base as tools to improve service levels, end user satisfaction, and productivity.
Ensure all technical resolutions are documented and organized in a knowledge base for easy end user reference.
Help Desk Representative- Smart Handheld
By McLane Company At , Temple, 76508, Tx
Working knowledge of Microsoft / PC fundamentals.
A high school diploma or GED equivalent.
Ability to work outside of normal business hours to complete implementations and resolve issues.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
Help Desk Rep Jobs
By Matco At , Remote
Provide Windows computer hardware and software phone support for Franchisees and Field Sales managers.
Experience with MS-DOS commands and system files.
Experience with Microsoft Windows releases – Windows 10 and 7.
Experience handling phone support for software packages and the ability to gather facts about problems.
Working knowledge of a relational database such as Microsoft SQL Server a plus.
Provide third shift computer operator duties on month ends, monitoring, and support operations of IBM I-Series system.
Help Desk Engineer Jobs
By January Technologies At , New York, Ny $75,000 - $115,000 a year
Ensure that our software remains updated against the latest vulnerabilities
Experience administering and troubleshooting devices running OS X.
An interest in securing systems and you want to take that knowledge to the next level.
Experience or interest in cloud-centric technologies.
Great written and verbal communication skills.
Commuter benefits for your travel to/from the office
Help Desk Team Lead
By D.R. Horton At , Arlington, Tx
Prior project management experience a plus
Experience with VNC, Cisco AnyConnect, or other remote connectivity software
Ensure team members have current knowledge of all internal policies and procedures
Assist manager in establishing and coordinating special assignments within the Helpdesk
Cover for manager when out of the office or on vacation
High school diploma or general education degree (GED)
Program Help Desk Moderator
By CAE At , Orlando, 32827, Fl
Must have extensive experience with Microsoft Active Directory and user management.
A.A.S. degree in Computer Science, Computer Engineering, Information Technology, Electrical Engineering or other technical equivalent including experience and/or certifications.
Shall be assigned specific responsibility for Information Security by immediate supervisor or department management.
Shall not divulge information outside company without management approval.
Support remote computing and telecommuting clients.
Extensive experience with software platforms to include MS Windows 10.
Help Desk Supervisor Jobs
By Sentrillion At Yuma, AZ, United States
Responsible for the day-to-day management of the help desk; reports directly to the Maintenance Operations Manager.
Provides subordinate technical training requirements to the Maintenance Operations Manager; uses the company training portal to track mandatory subordinate training requirements.
Monitor and report status of open Nationwide Operations Resource Management system (NORMS) tickets.
Manages equipment assigned to the help desk.
Schedules and coordinates help desk operations; creates, publishes and manages help desk schedules.
Manages resources supporting a 24/7/365 help desk support center.
Help Desk Specialist Jobs
By Tria Federal (Tria) At , Washington, 20212, Dc
Performs basic account management such as: resetting passwords, unlocking accounts, and modifying user groups
Microsoft Active Directory management tools
Provides in-person, by telephone, or remote technical support to users connected to the network or through VPN.
Provides in-person, by telephone, or remote technical support to users connected to the network or through VPN
Experience with imaging technology, like Ghost, Microsoft MDT, SCCM or similar tools
Experience working at an enterprise organization in a similar technical support role
Help Desk Specialist Jobs
By Matanuska-Susitna Borough At Palmer, AK, United States

Job Summary : This position is responsible for performing specialized duties in the provision of service desk support to technology end users. Work is performed and duties are carried out in ...

Help Desk Administrator Jobs
By Akkodis At Redmond, WA, United States
Minimum 2 years of experience in supporting macOS laptops.
Skills: General skills needed to perform the job
Effective communicator - excellent written and verbal communication skills
Desktop support - on-site and remote
Knowledge of software packaging and image build
Basic network knowledge and troubleshooting of DHCP, WINS, DNS and AD, switching, routing, wireless
Help Desk Supervisor Jobs
By Ascendo Resources At Nashville Metropolitan Area, United States
Manage a team of help desk technicians and provide coaching and mentoring to help them improve their skills and performance
Work with other departments to resolve complex issues and escalate issues to higher levels of management as needed
2+ years of experience in a supervisory or managerial role
Manage the help desk budget and ensure that all expenses are within budgetary constraints
5+ years of experience in a help desk or technical support role
Strong leadership and coaching skills

Are you looking for an exciting and rewarding internship opportunity? Join our team as a Help Desk Intern and help us provide top-notch customer service to our clients! As a Help Desk Intern, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving customer inquiries. You will also have the opportunity to learn new technologies and gain valuable experience in the IT field. If you are a motivated individual with a passion for technology, this is the perfect opportunity for you!

Overview:

A Help Desk Intern is a temporary position that provides technical support to customers and employees. The intern will be responsible for troubleshooting hardware and software issues, providing technical advice, and assisting with customer inquiries.

Detailed Job Description:

The Help Desk Intern will be responsible for providing technical support to customers and employees. This includes troubleshooting hardware and software issues, providing technical advice, and assisting with customer inquiries. The intern will also be responsible for maintaining customer records, updating software and hardware, and providing technical assistance to customers.

What is Help Desk Intern Job Skills Required?

• Knowledge of computer hardware and software
• Excellent customer service skills
• Ability to troubleshoot technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of basic networking concepts

What is Help Desk Intern Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service or technical support role
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues

What is Help Desk Intern Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of basic networking concepts
• Knowledge of customer service and technical support

What is Help Desk Intern Job Experience?

• Previous experience in a customer service or technical support role
• Experience troubleshooting hardware and software issues

What is Help Desk Intern Job Responsibilities?

• Provide technical support to customers and employees
• Troubleshoot hardware and software issues
• Provide technical advice and assistance
• Maintain customer records and update software and hardware
• Assist with customer inquiries