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Front Office Coordinator (Academic Alliance)
Company | Anne Arundel Dermatology |
Address | Clearwater, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Medical Practices |
Expires | 2023-08-08 |
Posted at | 9 months ago |
Founded over 40 years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations across 7 states, we’re thriving, growing, and looking to add talented individuals to our team!
- When needed, assist the medical assistant team with obtaining prior authorization for procedures and/or medications
- Excellent interpersonal, telephone & written communication skills
- Reconcile daily charges and cash, checks, and bankcard payments.
- Use computer system to generate information necessary for billing, including insurance and PCP information
- Computer proficient
- Assist with opening and closing of the office
- Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
- Ability to handle multiple tasks in a fast-paced environment
- Answer phones and schedule appointments
- Verify patient information and ensure the accuracy of the information entered into the practice management system
- Collect copays and other patient balances
- Prepare patient charts and verify insurance coverage
- We need someone who is detail oriented, dependable and a team player who is willing to jump in and help others at all times
- Maintain strict confidentiality related to medical records and other data
- Greet and Check-In/Check-Out patients
- Completion of a Medical Administrative Assistant program or equivalent preferred, but not required
- Clean and Straighten front office and waiting room
- Minimum 1-year medical office experience is strongly preferred
- Must be knowledgeable of office financial policies and fees
- Performs light janitorial duty including but not limited to, cleaning exam rooms in between patients, stocking paper towels, toilet paper and cleaning spills
- Work in compliance with OSHA, blood borne pathogen standards
- At least 1 year of medical assisting experience (preferred)
- Professionalism and strong customer service skills is a must
- Schedule or re-schedule appointments with providers, specialists as necessary. Send appropriate records as necessary
- Must be able to lift at least 15 pounds, stand for prolonged periods (i.e. an hour at a time) and use a step stool
- Prepare syringes and administer subcutaneous and intra-muscular injections as directed by the physician
- Perform additional duties as required
- Trains other employees on medical assistant duties as required by the practice
- Document all medical instructions given to patients
- Dispenses oral medications as directed
- Maintain medication samples, discard out-of-date supplies, and keep appropriate records
- Prepare pathology and lab specimens and route them to the correct lab as required by the patient’s insurance
- Respond to patient questions in office and via phone as instructed by the physician
- Knowledge of and compliance with HIPAA standards
- Prepare patients for laser procedures and/or fill liquid nitrogen canister
- Able to communicate with doctor clearly and concisely
- Escort patients to and from the exam room and complete the patient intake according to protocol
- Set-up, clean, sterilize and inventory all medical equipment and instruments, including procedure trays
- Notify providers and patients of pathology and lab results
- Assist with check in or check out procedures at the front desk when needed as back up
- Able to communicate with patients and co-workers in a professional and friendly manner
- Assist provider with injectable procedures
- Completion of a Medical Assistant, Certified Nursing Assistant OR bachelor’s degree program in a pre-med or pre-physician’s assistant track (required)
- Thrives in a fast-paced environment and able to work well within a team
- Clean and straighten exam room between patients
-
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