Employee Relations Counselor- Human Resources

Job Summary/Essential Job Functions
The Employee Relations Counselor provides specialized consultation on employee relations, performance management, and employee disciplinary issues. This position provides interpretation, guidance, and advice of related policies, procedures and practices to University clients. This position conducts research on various projects and pulls reports as necessary; serves as a direct point of contact for employee complaints, concerns and grievances, working closely with the campus to resolve issues; conducts internal audits and ensures compliance with various policies, laws and regulations.
Duties And Responsibilities

• Conducts supervisor and employee training in discipline, performance management and other areas of employee relations..
• Documents issues in HR Acuity; pulls or creates reports and conducts internal audits as they pertain to Employee Relations data and processes.
• Reviews employee satisfaction survey results and makes recommendations for improvement teams.
• Assists with planning and facilitating employee events.
• Serves on the Title IX investigation team and assists with investigations involving staff.
• Provides mediation and serves on negotiations teams for legal related matters, as needed.
• Coordinates university procedures relating to employee relations, in accordance to UT policy, state and federal law. Serves as an additional point of contact with legal and coordinates problem resolution under direction.
• Counsels employees and supervisors regarding work life balance; determines appropriate resources for information, referral and follow-up.
• Provides advice regarding performance management/disciplinary procedures, other personnel policies, and labor agreements.
• Conducts research and provides advice and assistance on employment related regulations at both the State and Federal level.
• Advises both employees and management regarding employee relations policies, procedures, work rules and documentation.
• Conducts workplace investigations into complaints and allegations of non-compliance violating policy and procedure.
• Performs other duties as assigned.
• Advises both employees and management regarding employee relations policies, procedures, work rules and documentation; researches, identifies, and analyzes specific employee relations concerns and makes appropriate recommendations to client management.
• Drafts disciplinary letters and performance improvement plans for managers/supervisors.

Job
Other Professional
Primary Location
US-Tennessee-Memphis
Organization
Human Resources
Schedule
Full-time
Campus/Institute
Memphis
Job Posting
Apr 21, 2023, 2:29:10 PM
Minimum Requirements
EDUCATION: Bachelor’s Degree (TRANSCRIPT REQUIRED)
EXPERIENCE: Three (3) years of human resources experience preferably in Employee Relations or work experience to be applicable to the duties listed in the job description. Master’s Degree preferred.
Knowledge, Skill, And Abilities

• Ability to counsel others as it relates to discipline, complaints and grievances.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Ability to perform complex tasks and to prioritize multiple projects with skills in organizing resources and establishing priorities.
• Skill in analyzing and evaluating various HR related issues.
• Ability to gather data, compile information and prepare reports.
• Ability to communicate effectively, both orally and in writing.
• Ability to resolve difficult or stressful customer service issues.
• Ability to plan, coordinate, and administer complex administrative systems and processes.
• Ability to meet deadlines.
• Research, analytical, and critical thinking skills.
• Knowledge of human resources concepts, practices, policies, and procedures.
• Must have basic computer skills including knowledge of word processing and presentation software.
• Ability to make independent administrative and procedural decisions and judgments on sensitive, confidential issues.
• Ability to maintain confidential information.
• Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
• Must have analytical thinking skills, independent thinking skills, effective listening and assessment skills, and mediation skills.