E-Learning Technical Specialist Jobs

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work in 2023. An organization earns this distinction when its employees have expressed their trust the people they work for, have pride in what they do and enjoy the people they work with.

As a Sr. Technical Specialist, you will manage all aspects of developing and deploying technical eLearning courses, assisting distant learning students with class assignments, create technical training documents, employ various learning techniques (gaming, role-playing, problem solving, test for knowledge). Also clearly demonstrate essential technical learning concepts using videos, voice-over, written and graphic content. The applicant should be comfortable with audiences, public presentations, and working with subject matter experts (SME’s).

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

+ Responsible for the design and development of eLearning courses to meet training needs.

+ Create technical content and deliver it via video, classroom, and on-line outlets.

+ Provide guidance and support the student population.

+ Articulate problem/solutions for Learning Management System (LMS) to vendors, LMS administrators, and Users.

+ Deploy the eLearning courses to the Web Server and / or other media formats, as required.

+ Assist training team in developing classroom and on-line training material.

Qualifications

Required:

+ Experience in developing classroom material and on-line content.

+ Project development experience, content testing, and platform deployment

+ General knowledge of video and graphic production

Preferred:

+ Experience in software used for the development of structure eLearning material (i.e., Lectora, Articulate).

+ Background in structure computer/object-oriented programming.

+ Technical background in multifunctional devices (copiers) and network configuration knowledge/certifications

+ Industry Certifications: CDIA+, Microsoft Certified Professional (MCP), Net+, Lectora Authoring Tool, SumTotal LMS Product Suit

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.