Learning Environments Support Specialist: (Salary Competitive)

The Learning Environments Support Specialist is responsible for supporting classroom and computer lab infrastructure and technologies at the university. In this role, they manage and support various classroom technologies including AV control and display systems, plan, organize, and coordinate daily computer lab operations for student use, and assist as needed in the implementation and integration of current and emerging technologies in support of teaching, learning and research.

As a member of the IT Solutions team, the Learning Environments Support Specialist is expected to uphold the division's mission to "empower an agile, digital university and elevate technology as a strategic institutional asset" and contribute positively to a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within ITS.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Associate Director, Educational & Research Technologies

Supervises: No supervisory responsibilities

ESSENTIAL DUTIES - May include, but not limited to the following:

Classroom and Lab Support (75%)

Academic Technology Support (15%)

ADDITIONAL DUTIES

Participation & Support (10%)

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

Additional/Desirable Skills & Abilities

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

This position works from an office but may also be on construction job sites, with the various conditions associated with that work.

Hazards include a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

High school diploma or equivalent required.

Three years of relevant experience in classroom and/or computer lab technology. Additional job-related education may substitute for the required experience on a year-for-year basis.