Ecommerce/Fba Account Manager

We are seeking an experienced account manager to run all aspects of our Amazon Seller Central account from beginning to end.

This position is fully remote unless candidate is located within reasonable distance to work hybrid. For out of state residents, compensated travel to our NYC office may be required every 2-3 months.

Mastery of Microsoft Excel is required. Please do not apply if you are not proficient with Excel.

Job will be in office 4 days/week and remote Fridays.

Responsibilities

• Monitor performance and feedback on each listing; investigate claims of customer feedback.
• Create shipping plans based on history, forecasts, and Seller Central guidelines/restrictions.
• Monitor shipment and fulfillment fees which may require opening and managing reimbursement cases for lost shipments and incorrect fees.
• Stay up to date on changes and restrictions of Amazon policy and modify listing content and shipping plans accordingly.
• Identify areas of liability as well as areas for growth and improvement.
• Manage Amazon internal advertising and adjust advertising budget per product to drive sales: managing ratio of costs to profits and optimizing turn on advertising.
• Track purchase orders, inventory transfer transactions, and inbound shipments from overseas warehouse.
• Collaborate with owner to create monthly profit/sales strategies.
• Analyze P&L on a daily/weekly/monthly basis, create demand-based inventory forecasts, and issue replenishment orders for each product listing using sales history, rate of sales, knowledge of advertising, seasonality, and current sales trends.
• Analyze SKU-level data by tracking product trends, new product performance, and top sellers.
• Research and resolve issues related to timely purchase orders, shipments, and sales.

Qualifications

• Mastery of Microsoft Excel: proficiency in analysis and reporting. Please do not apply if you are not proficient with Excel.
• Experience with FBA/Amazon Seller Central preferred.
• Ability to make data-based decisions and recommendations.
• Listing optimization and SEO experience is a plus.