Director, Strategic Planning & Business Operations

About Us
Chief is on a mission to change the face of leadership. Launched in 2019, Chief provides senior executive women with a vetted community of peers, a trusted support system, and business critical insights to strengthen their leadership and magnify their influence. We have been named one of Fast Company's “Most Innovative Companies” — and you can read more about us in Inc. and Forbes.
Chief is a Series B stage start-up backed by CapitalG, General Catalyst, Inspired Capital, Primary Ventures and other top-tier investors who believe in our vision to drive more women to the top and keep them there. We have members across the United States and the United Kingdom, with flagship locations in NYC, LA, Chicago, San Francisco and London.
Diversity, equity, inclusion, and belonging are in our DNA, guiding everything we do and how we work. Knowing that our people are the most important driver of our success, we focus on building teams where the power of diverse voices, identities, perspectives, and experiences is celebrated.
Our members make meaningful connections, engage in compelling discussions, and view our unique content through our digital platform.
About The Role
As Director, Strategic Planning & Business Operations, you will work across all teams to spearhead company-level strategic planning and help drive execution on strategic initiatives. You will act as a key evangelist for our company priorities, helping ensure that the entire company understands our goals and that leaders have what they need to achieve them. You will build relationships with senior leaders in every area of the business in this highly visible and impactful role. You will be equal parts operator and strategist, ensuring we are not only able to build successful strategies, but also able to deliver them in a predictable way. Success in this role will look like being able to see the big picture/end goal while managing down to the details in order to get there effectively and efficiently.
This role will report to the Chief People Officer, and will work closely with Chief’s executive team, including the CEO, to help drive its strategic agenda.
What You’ll Do

• Perform objective data-driven analysis to understand key drivers of business performance and identify gaps, opportunities, needs and actions to address.
• Drive a culture of accountability through KPI tracking and OKR check-ins.
• Collaborate with the People team to help strengthen internal team comms strategy and execution (including All Hands and broader leadership meetings), serving as a bridge between the business and communications, driving a culture of transparency and effective communication across the organization.
• Build business cases and develop metrics to track progress in collaboration with functional stakeholders (e.g., Finance to ensure our strategies achieve the right financial metrics.)
• Support materials creation for quarterly Board meetings, as needed, to ensure the Board is informed on strategic priorities and company performance.
• Play a key role in the annual strategic planning process, including quarterly executive strategy meetings.
• Partner with senior leaders to ensure we are building innovative strategies that drive our company goals, ensuring clear prioritization and delivering operational plans against them. Iterate on the planning process to improve outcomes.
• Partner with the People leadership team to evaluate organizational ways of working opportunities and help develop an action plan to drive cross-functional communication & collaboration.
• Guide the company’s OKR process including forming OKRs at the company level, supporting teams in the development of their OKRs as the internal OKR champion, and managing progress tracking & ongoing revisions.

What You’ve Done And Enjoy Doing

• You excel at breaking down problems and and reducing complexity to ensure rapid decision making
• You’re great at building collaborative partnerships with leaders across the organization
• You’re resilient, and can be flexible with changing business needs and priorities
• Experience in strategic planning and business operations as well as deep commitment to formulating company strategy and building the infrastructure to achieve company goal; startup experience and strategy consulting experience is a plus
• You are process oriented, and are equally comfortable diving into existing processes or creating new ones
• You’re highly analytical, and can understand and dissect data (Excel proficiency is a must, SQL is a plus)
• You thrive on clear and concise communication, and are able to synthesize disparate, complex information quickly, highlight the key takeaways, and generate concrete insights and recommendations
• You’re a master at strategic prioritization and decision-making, and can effectively balance long-term business goals with short term needs

Why You'll Want To Work Here

• Wellness and Learning Stipends available
• Opportunity to create and attend inspiring experiences and events with leaders of the industry
• Competitive salary and equity
• Flexible vacation policy and 4.5 day work weeks
• 20 weeks of paid gender neutral parental leave
• Full medical, dental, and vision packages, 401(k)
• Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
• Opportunity to work for a startup focused on driving real change for women in business

The base salary for this role is: $175,000.