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Director, Patient Support Services Strategy Operations
Company | Bayer |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Chemical Manufacturing,Biotechnology Research,Pharmaceutical Manufacturing |
Expires | 2023-06-30 |
Posted at | 11 months ago |
At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.
- Collaborate with Patient Support team and Market Access Strategy teams to develop and implement reimbursement and access strategies to remove access and affordability hurdles for patients on Bayer retail products;
- Conduct annual review of essential program services and continuously evaluate opportunities to change, modify or discontinue programs.
- Review, model, and communicate the effect of legislative and regulatory mandates and proposals on reimbursement and patient affordability;
- Act as subject matter expert and partner with Learning and Development team to create and deliver patient access services training for Bayer field and home office teams.
- Consult with brand teams to change, modify or discontinue programs based on changing market dynamics among payers, distributors, patients and physicians, product life cycle or legal and government policies;
- Ally with brand management and functional leaders to interpret branded strategic plans that drive program recommendations of design, vendor selection, and implement reimbursement and affordability programs to ensure patient access to Bayer retail products;
- Partner with Data Analytics team to develop and disseminate regular reports from hub partners and copay providers to the business units demonstrating insight into program function and evaluate for improvements;
- Engage with Data Management team to ensure data is received as contracted and incorporated into Bayer’s data aggregator and systems;
- Comprehensive understanding of each customer's business model to effectively reduce or remove any barriers and to positively impact product uptake;
- Ability to simultaneously represent interests of multiple products across portfolio;
- Bachelor's degree;
- Experience in emerging threats and technologies, such as copay accumulators and eBenefit Verifications.
- Strong and oral/written presentation skills, including experience in developing recommendation decks to Senior leadership;
- Excellent communication skills, including interpersonal skills to foster collaboration and trust;
- Proficiency developing retail reimbursement services strategy, copay/financial assistance program strategies and execution, inventory management, and developing patient support services among multiple disease states;
- Experience in developing access and financial support programs in a retail environment;
- Project management skills with the ability to work in a matrix environment;
- Experience in hub planning, vendor selection, program development and implementation, and operations monitoring;
- Minimum 8 years of professional experience within the US Healthcare Industry;
- Experience in providing education to the Sales Force on patient access services;
- Extensive knowledge of planning, developing, implementing, and evaluating copay assistance programs;
- Knowledge of pharmacy programs, free trial programs, eVouchers and inventory management Strong understanding of CMS, Medicare Parts A, B, and D, commercial payers, and legislative/policy issues and how they affect reimbursement of Company and competitors products.
- Understanding of compliance regulations and guidance governing patient support reimbursement and access services Excellent understanding of market access needs across key segments;
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