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Director Operations Support Jobs

Director Of Support Operations
By Advanced Climate Solutions LLC At United States
Proven leadership experience or skills that relate to a management role
Experience in HVAC support, specifically HVAC support management is strongly preferred
Strong time management and organization skills
2-4 years of experience in operations management or a related role
Required Knowledge, Skills, And Abilities
Strongly preferred HVAC industry experience
Director, Customer Support Operations
By Cornerstone OnDemand At United States
5+ years’ prior management experience in Support
Addresses any performance management issues with employees
Excellent attention to detail and time management
10+ years’ prior experience in Support operations, Support delivery
Proficient in Microsoft Office suite with an expert knowledge of Excel
Must be able to manage multiple projects at the same time
Director - Support Operations (Remote)
By Donnelley Financial Solutions At ,
Proven proficiency in analytics, quality control, knowledge management, tooling, training and process improvement within the customer support domain
Build a customer support strategy and operations team focused on optimizing the customer experience
Be a strong customer advocate into key cross functional organizations such as sales, product, engineering, finance and marketing
Bachelor's degree or equivalent experience
10+ years of progressive leadership experience
Track record of innovation through people, processes and technology in a SaaS environment (SaaS experience required)
Director, Mx Support Jobs
By Calibrate At United States
Excellent customer management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation
Hire, develop and mentor Member Experience team members, building a culture of excellence and exceptional member experiences
Ability to leverage problem-solving skills to empower others
Previous experience at an early stage startup - not afraid to roll up your sleeves!
Calibrate-funded health benefits (medical, dental, vision) - starting at zero cost to you
Remote team with a headquarters in NYC
Director Of Sales Support Operations
By PISTOLA Denim At Vernon, CA, United States
Responsibilities include but are not limited to:
● Manage sales support and customer service KPI’s.
● 7+ years’ experience in Sales/CS Operations or related field
● Experience with N41, RLM, Joor, NuOrder, Excel, KPI’s and various BI platforms preferred.
● Highly skilled in excel and data driven tools with proven excellence in building strong excel models
● Strong communication, presentation, leadership skills; with the ability to organize meetings with key stakeholders
Director, Patient Support Services Strategy Operations
By Bayer At United States
Project management skills with the ability to work in a matrix environment;
Engage with Data Management team to ensure data is received as contracted and incorporated into Bayer’s data aggregator and systems;
Strong and oral/written presentation skills, including experience in developing recommendation decks to Senior leadership;
Experience in emerging threats and technologies, such as copay accumulators and eBenefit Verifications.
Experience in providing education to the Sales Force on patient access services;
Experience in developing access and financial support programs in a retail environment;
Director Of Product Support Operations
By Via At New York, NY, United States
Be the operational lead for key internal teams including Expansion, Product Management, Partner Success, TaaS Operations, and Engineering
Lead a highly skilled global team driving excellent outcomes for our portfolio of partnerships
Vision and own the partner support experience, including self serve, user experience, partner facing reporting and underlying tools and tech stack
Comfortable with analytical tools (e.g., Excel, Tableau, SQL, Python) and a willingness to further develop this skill set
Excited to mentor and manage a large and growing team
Minimum of 6 years of work experience, likely at a high-growth startup, established tech company, consulting, or financial firm
Director Of It Support Operations
By Visionaire Partners At Atlanta Metropolitan Area, United States
8+ years of technology support management experience
2+ years of QSR (Quick Service Restaurant) / Fast Casual Restaurant industry experience -- in technology support management roles
Manage relationships and negotiate service terms with technology partners and service providers, ensuring all KPIs and service metrics are met
Manage POS, infrastructure, and network technology, ensuring reliability/security
Experience interacting with franchise owners
Experience interfacing with LOB leaders and Executives in a highly matrixed organization
Executive Director, Support Operations
By Smithfield Foods At , Warsaw, 28398, Nc $200,000 - $333,000 a year
Minimum of 8+ years’ experience in a position of leadership to include team development and management, required.
Responsible for leading the planning, development and deployment of industry best practices in Bakery Ingredients, Marketing and Transportation management and reliability.
Experience leading multiple, complex, major capital investments, required.
Strong critical thinking and problem-solving skills.
High level of written and oral communication skills, organizational planning, teamwork, analytical reasoning, and adaptability.
Knowledge of Microsoft Office Suite, including Excel and Word, and SAP.

Are you an experienced operations professional looking for a new challenge? We are looking for a Director of Operations Support to join our team and help us achieve our mission of providing exceptional customer service. You will be responsible for developing and managing operational processes, ensuring compliance with regulations, and driving continuous improvement. If you have a passion for leading teams and creating efficient systems, this is the perfect opportunity for you!

Overview:

The Director of Operations Support is responsible for overseeing the day-to-day operations of the organization. This includes managing staff, developing and implementing operational strategies, and ensuring that the organization meets its goals and objectives.

Detailed Job Description:

The Director of Operations Support is responsible for overseeing the day-to-day operations of the organization. This includes managing staff, developing and implementing operational strategies, and ensuring that the organization meets its goals and objectives. The Director of Operations Support will also be responsible for developing and maintaining relationships with vendors, customers, and other stakeholders. The Director of Operations Support will also be responsible for developing and implementing policies and procedures to ensure the organization’s compliance with applicable laws and regulations.

What is Director Operations Support Job Skills Required?

• Excellent leadership and management skills
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Ability to manage multiple projects simultaneously
• Knowledge of applicable laws and regulations
• Knowledge of operational processes and procedures

What is Director Operations Support Job Qualifications?

• Bachelor’s degree in business, operations, or a related field
• 5+ years of experience in operations management
• Proven track record of success in operations management
• Ability to develop and implement operational strategies
• Ability to manage and motivate staff

What is Director Operations Support Job Knowledge?

• Knowledge of operational processes and procedures
• Knowledge of applicable laws and regulations
• Knowledge of budgeting and financial management
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices

What is Director Operations Support Job Experience?

• 5+ years of experience in operations management
• Proven track record of success in operations management
• Experience in developing and implementing operational strategies
• Experience in managing and motivating staff

What is Director Operations Support Job Responsibilities?

• Develop and implement operational strategies to ensure the organization meets its goals and objectives
• Manage staff and ensure that they are meeting their performance goals
• Develop and maintain relationships with vendors, customers, and other stakeholders
• Develop and implement policies and procedures to ensure the organization’s compliance with applicable laws and regulations
• Monitor operational performance and make necessary adjustments to ensure the organization’s success
• Prepare and manage budgets and financial reports
• Monitor customer service performance and make necessary adjustments to ensure customer satisfaction