Director Of Patient Care Navigation
By Proactive MD At Greenville, SC, United States
Knowledge of the concepts and principles of case management
Required Knowledge, Skills, & Abilities
Develop Proactive MD materials to educate clients and patients about the services available through Patient Advocacy and Case Management/Care Transformation.
Analyzes data to bring forth information as it pertains to population risk management.
5+ years in case management either hospital, post acute care, or payor setting
3+ years of successful management of multidisciplinary teams
Director Of Hcp Marketing & Patient Education
By Vertos Medical At , Aliso Viejo, 92656 $190,000 - $230,000 a year
Experience launching/managing new medical devices in the pain management, spinal surgery, or related specialties.
Detail-oriented with excellent project management and organizational abilities.
In addition to offering a great culture and work environment, Vertos also offers the following benefits:
Develop and manage budget for areas of responsibility.
Ability to be nimble, flexible, and take on multiple responsibilities concurrently.
Strong analytical and problem-solving skills, with a data-driven mindset.
Senior Director, Client & Delivery Excellence (Patient Services)
By EVERSANA At Mason, OH, United States
10+ years’ healthcare operations management experience; Patient Support Programs experience
10+ years’ experience in patient/hub services, pharmacy services, account management preferred
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
Ensuring work is accomplished effectively by managing employee performance, workforce management and other resources
Client, vendor, and program partners relationship management
Established record of utilizing tact, diplomacy, good judgment and negotiation skills to achieve mutually beneficial goals for an organization
Director, Patient Financial Services (National, Remote)
By Huron At Chicago, IL, United States
Team leadership experience including building talent, training, supervising, coaching/mentoring, and performance management.
Develops professional and technical skill set in subordinate staff, and develop ongoing training and education materials for staff and patient education.
Guides and directs subordinate supervisors/managers on patient financial services team
Patient Financial Services experience required, 2-3 in a leadership capacity required
6-8+ years of healthcare operations experience
Develops and implements policy and procedure recommendations to meet the needs of the Health and Hospital System and its patients.
Director Of Patient Services, Call Center Coe
By TEEMA At Greater Chicago Area, United States
Experience leading Call Center Managers and Team Leads within digital health.
Manage and mentor Patient Care Team Managers and Leads in CoE
Lead Patient Care Team, ensuring exceptional patient experiences.
Proven experience managing growth in scale, costs and refining the delivery of Center of Excellence teams.
Proven experience managing large, distributed teams in a fast-paced, complex environment.
Develop scalable infrastructure for patient care delivery, refining operating models, processes, and metrics.
Patient Care Director - Neonatal Services
By Stanford Children's Health | Lucile Packard Children's Hospital Stanford At San Francisco Bay Area, United States

To be added - Education: Bachelor of Science in Nursing (BSN) required. Master’s degree in a work-related field/discipline from an accredited college or university required. Experience: Broad and ...

Director, Patient Services And Psp Marketing
By Axsome Therapeutics, Inc. At New York, NY, United States
Previous experience leading teams in a positive and collaborative manner while demonstrating the high achievement of business objectives
Previous cross channel marketing experience preferred
Experience working with and managing multiple internal and external partners
Strong planning and organization skills, attention to detail, execution, and follow-through
Excellent oral, written and presentation skills
Lead the design, development, and implementation of patient service programs (PSP) and PSP marketing initiatives across our portfolio of brands
Director, Oncology Patient Experience - Strategic Operations Services (Virginia)
By McKesson At Virginia, United States
Superior project management skills with demonstrated experience successfully managing a cross-functional or cross-departmental team on a complex project
Effectively communicate with customers, vendors, key stakeholders and management on all aspects of programs/projects.
Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
Manages internal/external communications and provide regular project updates to Sr. Leadership
Typically requires 12+ years of experience as an oncology operations leader or an oncology operations consultant
Must have experience working in an oncology center
Director Of Patient Support Services
By W3Global At Jacksonville, FL, United States
Conflict Management - Helps others through emotional or tense situations tactfully by defining solutions that all involved parties can endorse.
People Management - Provides clear expectations. Reviews progress. Provides feedback and guidance, while holding people accountable.
Take ownership of respective area to deliver the best patient and client experience possible.
Stay updated on regulatory and compliance requirements.
Communicate all regulatory and compliance requirements to staff.
Oversee all Patient Service and Support Service teams.
Director, Patient Services Jobs
By Mirum Pharmaceuticals, Inc. At Foster City, CA, United States
Strong interpersonal skills with experience indirectly influence and conflict management.
Oversee daily management and performance monitoring of Specialty Pharmacy, Copay Services, Patient Assistance, and Patient Support Program Services.
4 or more years of experience with specialty products in the orphan or rare disease space required. Pharmacy benefit experience preferred.
Manage multiple external vendor partnerships.
Ensure budgets and schedules meet corporate requirements.
Manage and develop Patient Services direct report(s).
Director, Patient Support Services Strategy Operations
By Bayer At United States
Project management skills with the ability to work in a matrix environment;
Engage with Data Management team to ensure data is received as contracted and incorporated into Bayer’s data aggregator and systems;
Strong and oral/written presentation skills, including experience in developing recommendation decks to Senior leadership;
Experience in emerging threats and technologies, such as copay accumulators and eBenefit Verifications.
Experience in providing education to the Sales Force on patient access services;
Experience in developing access and financial support programs in a retail environment;
Director Of Maternal Child Health Services - Ft - Days - Patient Care Services - Admin
By El Camino Health At , Mountain View, Ca $93.10 - $139.65 an hour
Five (5) years progressive management experience and ability to demonstrate competency in management skills.
Five (5) years general clinical experience in specialty area.
Master's in Nursing or related field required.
Current and valid CA Registered Nurse license - California Board of Registered Nursing
Director, Patient Services Operations
By Sanofi At Bridgewater, NJ, United States
Work closely with Finance partner on the overall financial management of the department
Ensures patient privacy and patient data management is handled in a confidential and HIPAA compliant manner
Infusion product and/or specialty product experience (i.e. medical benefit coverage)
Reimbursement experience and strong understanding of health insurance and benefits, co-pay assistance programs, Medicare, Medicaid, and private payer policies
Develop overall team operational capabilities to deliver high-quality, scalable and consistent support for patient programs
Relevant experience in Pharmaceuticals, or Specialty Pharmacy/Distribution
Director, Quality Management - Patient Support Services
By IQVIA At , Remote
Provide actionable insights to customer counterparts, QA leadership and senior management.
Considerable knowledge of quality processes and procedures, with quality certification preferred.
Demonstrated ability to lead and manage multiple responsibilities and work independently.
Lead and project manage quality improvement initiatives
Knowledge of US commercial regulatory and compliance environment.
Effective organization, communication, and team orientation skills.
Director, Patient Support Services
By Veloxis Pharmaceuticals, Inc. At , Remote
Strong knowledge of the healthcare industry, best practices and guidelines, and regulatory requirements.
Demonstrated leadership, project management, and team development ability.
Demonstrated ability to work collaboratively with, and influence, peers, and management.
Work with relevant stakeholders to create educational and awareness materials in support of patient support programs.
Work with Training department to develop access education for transplant centers and patients.
7+ years’ prior experience in a pharma/commercial function; Focus on patient access with specific focus on HUB, PAP and subsidy programs.
Acting Associate Director Of Patient Care Services- Nurse V
By US Veterans Health Administration At , Nashville, 37212, Tn $180,007 - $212,100 a year
If you are relying on your education to meet qualification requirements:
Establish high expectations for leadership team and empower managers to lead their services/units.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Experience at the Nurse V level is preferred
Minimum of 7 years of nursing experience
Minimum of 5 years in Nursing Administration, demonstrating proficiency with supervisory experiences and progression toward high level leadership positions
Director Patient Services Emergency
By Talentsearchpro At Detroit, MI, United States
Three to five years experience, which may be concurrent clinical and/or progressively more responsible management experience.
Masters Degree Required in Nursing, Business, Health Care Administration or related field. Of two degrees one must be in Nursing.
Licensed to practice as a Registered Nurse (RN) in the state of Michigan.
Director Of Patient Connection Center
By Piedmont Healthcare At , Atlanta, Ga
12. Encourage and supports employee decision-making within their scope of responsibilities
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
6. Ensure Patient Connection Center employees comply with established policies, processes, and quality assurance programs
7. Act as a primary liaison between Patient Connection Center for facilities and physician practices.
13. Perform any special assignments as requested
A Bachelor’s degree from a recognized college or university
Director Patient Support Services Hsr
By Montefiore Medical Center At , Bronx, 10458, Ny $92,533 a year

10 years’ experience in revenue cycle and 5 years in a leadership position.

Director, Patient Support Services
By Veloxis Pharmaceuticals, Inc. At United States
Strong knowledge of the healthcare industry, best practices and guidelines, and regulatory requirements.
Demonstrated leadership, project management, and team development ability.
Demonstrated ability to work collaboratively with, and influence, peers, and management.
Work with relevant stakeholders to create educational and awareness materials in support of patient support programs.
Work with Training department to develop access education for transplant centers and patients.
7+ years’ prior experience in a pharma/commercial function; Focus on patient access with specific focus on HUB, PAP and subsidy programs.

Are you looking for an opportunity to make a real difference in the lives of patients? We are looking for a Director of Patient Services to lead our team and ensure that our patients receive the highest quality of care. You will be responsible for developing and implementing strategies to improve patient outcomes, managing patient services staff, and ensuring that our services are compliant with all applicable regulations. If you are an experienced leader with a passion for patient care, this could be the perfect role for you!

Overview:

The Director of Patient Services is responsible for providing leadership and direction to the patient services team. This includes overseeing the delivery of patient care, ensuring quality standards are met, and developing and implementing strategies to improve patient satisfaction. The Director of Patient Services is also responsible for managing the budget, developing and managing staff, and ensuring compliance with all applicable laws and regulations.

Detailed Job Description:

The Director of Patient Services is responsible for providing leadership and direction to the patient services team. This includes overseeing the delivery of patient care, ensuring quality standards are met, and developing and implementing strategies to improve patient satisfaction. The Director of Patient Services is also responsible for managing the budget, developing and managing staff, and ensuring compliance with all applicable laws and regulations. The Director of Patient Services will also be responsible for developing and implementing policies and procedures, and ensuring that all patient services staff are properly trained and certified.

What is Director Of Patient Services Job Skills Required?

• Leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of healthcare regulations and standards
• Ability to develop and implement strategies
• Ability to manage budgets
• Knowledge of patient services operations
• Ability to develop and manage staff
• Ability to ensure compliance with applicable laws and regulations

What is Director Of Patient Services Job Qualifications?

• Bachelor’s degree in healthcare administration, business administration, or a related field
• 5+ years of experience in a healthcare setting
• Previous experience in a leadership role
• Certification in healthcare administration or related field

What is Director Of Patient Services Job Knowledge?

• Knowledge of healthcare regulations and standards
• Knowledge of patient services operations
• Knowledge of budgeting and financial management
• Knowledge of healthcare technology and systems

What is Director Of Patient Services Job Experience?

• 5+ years of experience in a healthcare setting
• Previous experience in a leadership role
• Experience in developing and implementing policies and procedures
• Experience in developing and managing staff

What is Director Of Patient Services Job Responsibilities?

• Oversee the delivery of patient care
• Ensure quality standards are met
• Develop and implement strategies to improve patient satisfaction
• Manage the budget
• Develop and manage staff
• Ensure compliance with all applicable laws and regulations
• Develop and implement policies and procedures
• Ensure that all patient services staff are properly trained and certified