Duties

The position of Director, Human Resources Services is located in the Office of Human Resources Management (OHRM), and reports directly to the Chief Human Capital Officer (CHCO). The Director receives broad direction from the CHCO and works independently to carry out the duties and responsibilities of this position, and performance is evaluated on the basis of results achieved.

As the CHCO’s direct report for agency-wide human resources operations, the Director is responsible for the following:

• Representing the CHCO in Government-wide groups on human resources matters and speaking on behalf of the CHCO before committees on subjects related to their jurisdiction and interests.
• Maintaining relationships with other agencies and the private sector to keep abreast of HR industry best practices and new developments in the HR arena and exchanging this information with the GSA leadership, managers and end-users to foster the effective and timely use of improvements to enhance the mission performance of GSA.
• Implementing HR related programs and activities (ie. strategic recruitment) that support the implementation of the agency’s diversity, equity, and inclusion (DEIA) strategy.
• Developing and maintaining an integrated human resources program for the agency by working together with OHRM’s HR Technology Center Director, to promote the effective and efficient design and operation of human resources systems and processes.
• Establishing and promoting customer service standards and best practices to enhance the overall customer experience for supervisors and employees.
• Providing strategic leadership, planning, management and direction for human resources operations to include federal recruitment and staffing, position classification, benefits, employee/labor relations, personnel action processing and HR information technology.
• Collaborating with the CHCO in the strategic management of human capital and the development and implementation of human capital policy.
• Partnering with the Office of Civil Rights to foster the EEO program in the Office of Human Resources Services by assuring equal opportunity in recruitment, selection, promotion, training, awards, assignments and special program objectives to effectively use the strength of a diverse workforce.
• Partnering with the Office of the Chief Information Officer and the Office of the Chief Financial Officer's senior leadership to develop and execute HRIT strategic initiatives and advance data governance and data quality enhancement efforts.
• Delivering stewardship for GSA's customers to ensure that HR services are developed based upon sound business and economic practices and are responsive to customers' needs.
• Advising the CHCO and other senior GSA officials on human resources operational issues, GSA's workforce planning activities and the Human Capital Operations Plan.

Requirements

Conditions of Employment

• Apply online (See 'How to Apply' section).
• Resume-based hiring method.
• Resume must not exceed 5 pages, including optional cover letter.
• Veterans preference is not applicable to the SES.
• Applicants must be U.S. Citizens.
• Declaration for Federal Employment required if tentatively selected.
• All application materials must be received by the closing date.

CONDITIONS OF EMPLOYMENT:

• Persons selected for their initial appointment to an SES position must have their executive qualifications approved by the Office of Personnel Management before being appointed to the position.
• This position is a critical-sensitive national security position and appointment requires that you undergo a single scope background investigation and that the GSA security office grants you a Top Secret national security clearance. Applicants do not need this level of clearance in order to apply. If you are not a GSA employee, the security office must grant the clearance before you are appointed to this position unless a pre-appointment waiver of this requirement is approved.
• If selected, you must file a Public Financial Disclosure Report (OGE Form 278) upon appointment in accordance with the Ethics in Government Act of 1978.
• This position has been designated under Executive Order 12564 as being subject to random drug screening. If tentatively selected for this position, you may be required to submit to a urinalysis screen for illegal drugs prior to appointment. Appointment will be contingent upon your receiving a negative test result.
• Male applicants born after December 31, 1959 will be required to complete a certification document confirming their selective service status.
• If selected, you will be required to serve a one-year probationary period unless you have previously successfully completed a one-year probationary period in the Senior Executive Service.

How You Will Be Evaluated

• Privacy Act
• New employee probationary period
• How to Apply GSA is only accepting online applications for this position. Your complete application package must be submitted by 11:59 pm (Eastern) on the closing date in order for you to be considered. Errors or omissions may result in your application package not being considered for this vacancy. Note: The system has a navigation bar at the top of each screen. Proceed through each step, providing any required information and documents until you reach the "Application Review" screen where you must select the "Submit Application" button at the bottom of the page. To make any changes or edits prior to the closing deadline of the announcement be sure to navigate back through the steps and select the "Submit" button on the "Application Review" screen. A more detailed description of the online process is provided below. 1. To begin, click "Apply Online" to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume. Please note: Your resume (not-to-exceed 5 pages, including an optional cover letter), should show possession of the Executive Core Qualifications listed in this announcement. Your resume should also corroborate your possession of the Mandatory Technical Competencies (MTC’s) listed in this announcement, which you must address separately in a supplemental statement as described in the “Required Documents” section (below). 2. Once you have completed this step, select "Apply for this Position Now!" 3. Complete your personal information within GSAjobs. Once you’ve been redirected to GSA’s automated system, follow the prompts to create, review, or update your personal information. 4. Respond to all of the vacancy specific questions. 5. Submit any required documents. A "Vacancy Documents" page is automatically displayed by the GSAjobs system. Though other documents will be listed, the only documents that should be submitted via this page are your Mandatory Technical Competencies Statement, proof of SES non-competitive eligibility (if applicable), and proof of current Civil Service employment status (if applicable). Review the “Required Documents” section (below) for further information on the Mandatory Technical Competencies Statement, proof of SES non-competitive eligibility, and proof of current Civil Service employment status. You must choose one or more of the following options to submit your document(s): (a) Upload (from your computer), (b) USAJOBS, or (c) FAX. We strongly recommend you read the "Fax Instructions" provided on the Document Manager page prior to printing the Fax Cover Sheet and faxing your information. 6. Click the "Submit” button. Finally, you'll receive an 'Application Review' page which allows you to review the information that will be submitted. Then, YOU MUST CLICK THE “SUBMIT” BUTTON to complete and submit your application package. 7. Confirmation Page. Once you submit your application, you will be forwarded to the "Confirmation Page" where you can download all or part of your application, return to USAJOBS or to GSA's dashboard. Note: If you cannot complete any part of the application process listed above, contact the Human Resources Office/representative listed on the announcement prior to the announcement deadline for instructions on how to proceed. Be sure to receive prior HR approval to deviate from these instructions so that your application package will be considered. Applicants who fail to submit all required information will not receive further consideration for this position. Agency contact informationAngelina Gerst-ProvoteauxPhone 111-111-1111Email [email protected] GSA, Office of Human Resources Management General Services Administration Executive Resources Division 1800 F Street Washington, District of Columbia 20004 United StatesNext steps An evaluation of your qualifications will be conducted. The most highly qualified candidates will be referred to the hiring manager for further consideration. You will be notified of the outcome. If you have any questions regarding the status of your application package, please submit your question(s) via e-mail to the vacancy point of contact listed below. Please be sure to reference the announcement number (23110020) in the subject area of your email.
• Selective Service
• Signature and false statements

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request
• BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Reasonable accommodation policy
• Financial suitability
• Equal Employment Opportunity (EEO) Policy
• Social security number request
• Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Please review the following information to determine which documents you must submit in order to complete your application. All applicants must submit a resume (not to exceed 5 pages, including optional cover letter) which demonstrates your experience, accomplishments, training, education and awards, indicating possession of the Executive Core Qualifications (ECQs) listed in this announcement. But, your resume must not address the ECQs in separate narrative responses. Your resume should corroborate your possession of the Mandatory Technical Competencies (MTCs) listed in this announcement, which you must address separately in a supplemental statement as described below. Information beyond the five page resume and the supplemental MTC statements will not be evaluated. Therefore, please do not submit letters of recommendation, award certificates, diplomas, college transcripts, training certificates (except certificates of completion from an OPM-approved SES Candidate Development Program - SES CDP), or any other documents not specifically requested in the "Required Documents" section. Any awards, training, or education you wish to highlight should simply be listed in your resume. In addition, please do not submit: (1) the Optional Application for Federal Employment (OF-612) in lieu of a resume, or (2) separate narrative responses to address the ECQs. All applicants must submit a supplemental statement that separately addresses each of the MTCs listed in this announcement. Your supplemental statement must be restricted to no more than one page for each MTC. Information beyond one page for each MTC will not be evaluated. YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU FAIL TO SUBMIT THIS SUPPLEMENTAL STATEMENT. SES NON-COMPETITVE APPLICANTS: Proof of SES non-competitive eligibility is required. Proof consists of: (1) an SF-50 showing your status as a: (a) current Career SES appointee, (b) former Career SES appointee with career SES reinstatement eligibility, or (c) current or reinstatement eligible Career SES-equivalent executive who is/was employed in a Federal government agency that has an interchange agreement with the Office of Personnel Management (OPM) allowing for movement between the agency’s SES-equivalent personnel system and the SES. NOTE: This applies only to current or reinstatement eligible Career SES-equivalent executives of the Government Accountability Office, the Transportation Security Administration, or the Office of the Inspector General of the United States Postal Service. OR (2) a certificate of completion from an OPM-approved SES Candidate Development Program (SES CDP). NOTE: This applies only if your ECQ's have been approved by an OPM Qualifications Review Board (QRB) through the SES CDP. These documents may be used to determine your eligibility to be considered under this announcement. Non-Competitive applicants must submit a complete application package as noted above. The agency has the option of considering you non-competitively or including you in the competitive process. YOU WILL NOT RECEIVE NON-COMPETITVE CONSIDERATION IF YOU FAIL TO SUBMIT PROOF OF NON-COMPETITVE ELIGIBILITY. CURRENT CIVIL SERVICE EMPLOYEE APPLICANTS: You must submit an SF-50 that shows your current position, title, series, grade and rate of basic pay as well as Tenure Group. This document may be used to determine your eligibility to be considered under this announcement. Applicants who fail to submit all required information (resume; MTC narratives and your most recent pay SF-50) will not receive further consideration for the position. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Required Documents

Clarification from the agency

This announcement is OPEN to ALL Qualified Individuals. U.S. Citizenship is required. You must apply online to be considered for this vacancy. Please review this announcement in its entirety for specific information on how to apply.