County Administrative Support Specialist Ii / 61014391

Job Responsibilities

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties

• Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions, and assembling folders for Intake cases.
• Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out cases, prepares alert changes, processes MR's and scans into SCOSA, completes time studies, issues bus tickets, researches via computer County Government records for child support, real property and vehicle information.
• Receives clients applying for FI and SNAP benefits, explains services, registers applications, assigns Case Managers and scans registered applications in SCOSA.
• Greets customers at the reception desk, discerns customer's needs and routes them to designated program and/or Case Manager either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate Case Manager.
• Receives, opens, stamps, and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily.
• Performs Red Cross shelter duty or other emergency shelter duty and services as directed.
• Orders supplies weekly for the clerical unit, submits faxes, replenishes copiers and network printers with toner, paper and envelopes. Responds to quality control requests and assists the supervisor as needed.
• Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintains separation of case files by program and purging closed case files as required for destruction and archives.
• The County Administrative Support Specialist II for the Saluda County office performs a variety of advanced clerical and typing duties. Exercises judgement and discretion in various duties performed for the agency.

Minimum and Additional Requirements

Agency Requirements

A High School Diploma and two (2) years of clerical experience.

Selected positions may require the ability to type at a corrected rate of 35 words a minute.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must have a valid driver’s license. Good organizational skills and time management skills.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

DIVISION: Economic Services / Saluda County