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Technical Support Specialist II Jobs

Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Technical Support Specialist Jobs
By AllSTEM Connections At Parma, OH, United States
• Requires time and territory management skills.
Must have demonstrable computer knowledge; Technical service desk experience is a plus.
• 2-year college degree or equivalent experience in a related field.
• CompTIA CTT+ Certification within 12 months of hire.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
Family Support Specialist Ii
By Urban Strategies Inc At , Lake Charles, 70601
Strong organizational, planning and time management skills.
Conduct intake and assessments for residents for enrollment into the case management program.
Enter and track all resident data entered into Urban's customized performance management system "LEARN" to document resident progress in real time.
Utilize knowledge of the local community to assist residents with navigating a variety of social service organizations and public agencies.
Strong verbal and written communication skills
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
It Technical Support Ii
By Premera Blue Cross At , Mountlake Terrace $50,700 - $76,100 a year
A minimum of 3 years’ experience supporting customers or related experience (required)
Advanced customer service skills supporting end-users to resolve technology issues
Prior on-site tech support experience preferred
Experience mentoring and training more junior tech support
Experience working with automated scripting tools, such as PowerShell
Experience in technology monitoring and observability
Technical Support Specialist It
By NetAdept At Kapolei, HI, United States
Experience in basic server maintenance.
Familiarity with data center environments.
Ability to access consoles from network devices.
If you are interested in knowing more, please apply so we can continue this interaction.
Come and become a member of the NetAdept Family!
It Technical Support Specialist
By Dollar Tree At , Chesapeake, 23320
Manage incidents and requests via ServiceNow to ensure service level agreements (SLA) are met.
Manage and perform on-going maintenance of hardware and software systems, utilizing internal and external resources.
Coordinate with other divisions within the Dollar Tree IT Department as necessary to fulfill primary responsibilities.
Provide evening and weekend coverage to manage special needs, procedures and emergencies as appropriate.
Assist the Manager of Technical Services with special projects that may be assigned.
HS Diploma Required, associate degree in computer science, MIS or related field or equivalent experience desired.
Technical Support Specialist Jobs
By Taylor Corporation At , North Mankato
Effective time management skills and the ability to prioritize multiple competing tasks
Ability to offer solutions based on knowledge of computers and the application
Verify new features within our test environment meet the defined requirements
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
1+ years of experience in the field or in a related area
Secondary education, preferably in the IT field
Support Specialist Ii Jobs
By Orrick, Herrington & Sutcliffe LLP At , New York, 10019
Bachelor's degree or equivalent combination of education and experience.
Minimum of two - three years of experience in the use of desktop hardware and Microsoft operating systems is required.
Proper usage of Windows native optimization and performance monitoring and troubleshooting tools, such as Windows Task Manager and Event Viewer.
Experience with Microsoft Windows Server a plus but not required.
Experience supporting server and network infrastructure a plus.
Professional certification a plus but not required.
Technical Support Specialist Jobs
By J&A Industries, Inc. At Mountain View, CA, United States
•Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
•Assist management in creating training materials pertaining to computer troubleshooting and usage
Responsibilities for Technical Support Specialist
Qualifications for Technical Support Specialist
•Industry-specific certification in relevant computer languages or software may be required
•Accept constructive criticism and customer feedback regarding their experience with software or IT services
Technical Support And Service Rep Ii (Business Accounts)
By Comcast At , Boston Up to $20 an hour
Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
Prioritizes workload and manages multiple time sensitive issues at once. Demonstrates flexibility and adaptability to the changing needs of the business.
Other duties and responsibilities as assigned.
Generally, requires 2-5 years related experience or sales experience
Technical Support and Service Rep II (Business Accounts) JOB RESPONSIBILITIES:
Technical Support and Service Rep II (Business Accounts) JOB QUALIFICATIONS:
Technical Support Specialist Jobs
By Tideworks Technology, Inc At , Jacksonville, 32216 $24.06 - $36.09 an hour
Required job duties are normally performed in a climate-controlled office environment, or remotely from home.
Key Knowledge, Skills & Abilities:
Familiarity with ITIL Service Delivery methodologies including problem and incident management a plus.
Basic knowledge of diagnostics, monitoring tools, remote desktop applications & virtual environments.
Manage, monitor, and prioritize daily flow within the ticketing system, email and phone queues to meet service levels.
Create and manage against OKRs.
Technical Support Specialist Jobs
By Emmis At , Remote $60,000 - $70,000 a year
Assign non-technical requests to client services managers
Excellent problem-solving and analytical skills
At least two years of experience supporting business systems that includes:
Ability to perform in a fast-paced environment and patiently and effectively manage multiple workloads, priorities, and deadlines
Possesses knowledge across a wide range of technical topics
Python, Java, C# experience helpful but not required
Technical Support Specialist Jobs
By IDR, Inc. At Suwanee, GA, United States
1+ years of professional experience working in a Call Center
Excellent communication skills and high level of professionalism
High Technical Aptitude, troubleshooting experience
Full Benefits; Medical, Vision, Dental, and more!
20+ Years of Proven Industry Experience in 4 major markets
Dedicated Engagement Manager who is committed to you and your success
Administrative Support Specialist Ii - 3752
By ColumbiaCare Services, Inc. At Springfield, OR, United States

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous ...

Technology Support Specialist Ii
By Broward County Public Schools At , Miramar, 33023, Fl $45,751 - $70,133 a year

Qualifications: EDUCATION: Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program. EXPERIENCE: A minimum of six (6) years ...

Technical Support Engineer Ii
By LogicMonitor At Austin, TX, United States
Demonstrate excellence in customer case management through resolution under measured SLAs
Create a professional development plan with your manager and set goals with tangible outcomes
Excellent troubleshooting skills and methodology
3+ years experience with supporting or administering SaaS ITIM Products
3+ years experience in Linux/Windows/Network administration and operations.
3+ years experience with maintaining or administration of container technology(Docker/Kubernetes)
Technical Support Specialist Jobs
By Jane Technologies, Inc. At Santa Cruz County, CA, United States
Point of sale experience preferred
Strong problem-solving and analytical skills
Excellent communication and follow-up skills
Ability to properly comprehend, manage, log and update partner issues and escalate accordingly if needed
Experience in running and reading SQL queries and reports, working with Postman, and/or pgAdmin
Provide top-tier support and resolve tech-related questions and queries to our partners and end-users
Technical Support Specialist Jobs
By Jane Technologies, Inc. At Santa Cruz, CA, United States
Point of sale experience preferred
Strong problem-solving and analytical skills
Excellent communication and follow-up skills
Ability to properly comprehend, manage, log and update partner issues and escalate accordingly if needed
Experience in running and reading SQL queries and reports, working with Postman, and/or pgAdmin
Provide top-tier support and resolve tech-related questions and queries to our partners and end-users
Technical Support Specialist Jobs
By California State University At , , Ca $5,468 a month
Two years or more of Jamf mobile device management experience preferred.
Adhere to ITIL best practices for incident and problem management, advises management of such incidents, and assist with resolution.
Administrator and maintain mobile device management systems.
Experience in coordinating resource requirements.
Provide support for producing system quotations and performing inventory and license management duties as required.
Coordinate with other support staff and managers to resolve all support issues.
Office Support Specialist Ii
By Department of Fire Services At , Stow, Ma $54,167 - $76,636 a year
Knowledge of state procedures governing the purchasing and requisitioning of supplies and equipment.
Knowledge of state accounting and budgetary procedures including terminology
Skilled in writing concisely, expressing thoughts clearly and developing ideas in a logical sequence
Experience with preparing documents, forms, and reports accurately
Knowledge of software applications such as MS Excel, MS Access, MS Powerpoint, One Drive, Sharepoint and MS Outlook
Want the specifics? Explore our Employee Benefits and Rewards!

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Support Specialist II to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you are passionate about technology and have excellent customer service skills, this could be the perfect job for you!

Technical Support Specialist II Job Skills:

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Excellent problem-solving skills

What is Technical Support Specialist II Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification
• Knowledge of Windows operating systems
• Knowledge of networking and security
• Knowledge of database systems

What is Technical Support Specialist II Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of Windows operating systems
• Knowledge of networking and security
• Knowledge of database systems
• Knowledge of customer service principles and practices

What is Technical Support Specialist II Job Experience?

• At least two years of experience in technical support
• Experience troubleshooting and diagnosing technical problems
• Experience working with customers in a technical support role
Technical Support Specialist II Job Respons