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Support Specialist Tier Ii Jobs

Uc/Voice/Uccx Tier Ii (100% Remote)
By GovFirst At United States
Job responsibilities and key requirements include, but are not limited to, the following:
· Problem Management support including post-mortem reports and analysis
Bachelor’s degree required or equivalent in experience.
Three (3) years minimum experience in the Voice/Unified Communications and Unified Contact Center Express (UCCX) fields.
Job Title: UC/Voice/UCCX Tier II (100% Remote)
· Experience with Gateway or Unity is beneficial
Rn Tier Ii- Pcu
By Southern Illinois Healthcare At Murphysboro, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Provides explanations and instructions to patient/responsible person.
Rn Tier Ii- Pcu
By Southern Illinois Healthcare At Benton, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Provides explanations and instructions to patient/responsible person.
Tier Ii Application Support Sme
By Gridiron IT At Morrisville, NC, United States
Required Skills:Knowledge/Experience of multifactor authenticators.
Experience/Knowledge on Service Now tool.
Experience on Windows OS based hardware.
Manage inbound/outbound calls and emails and coordinate with partners (HR, PinDB and EAMS HQ) as required for MFA resets.
Desired Skills:Already Postal cleared (USPS background investigation complete).
Tasks:Provide Tier-2 user support for LiteBlue users, to include problem resolution and problem escalation for LiteBlue logon issues.
Family Support Specialist Ii
By Urban Strategies Inc At , Lake Charles, 70601
Strong organizational, planning and time management skills.
Conduct intake and assessments for residents for enrollment into the case management program.
Enter and track all resident data entered into Urban's customized performance management system "LEARN" to document resident progress in real time.
Utilize knowledge of the local community to assist residents with navigating a variety of social service organizations and public agencies.
Strong verbal and written communication skills
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Support Specialist Ii Jobs
By Orrick, Herrington & Sutcliffe LLP At , New York, 10019
Bachelor's degree or equivalent combination of education and experience.
Minimum of two - three years of experience in the use of desktop hardware and Microsoft operating systems is required.
Proper usage of Windows native optimization and performance monitoring and troubleshooting tools, such as Windows Task Manager and Event Viewer.
Experience with Microsoft Windows Server a plus but not required.
Experience supporting server and network infrastructure a plus.
Professional certification a plus but not required.
Child Development Program Assistant Tier Ii
By Torrance Unified School District At , Torrance, 90501 $3,028 - $3,679 a month

The District Classified application, supplemental form

EQUAL OPPORTUNITY, TITLE IX, AFFIRMATIVE ACTION EMPLOYER

Rn Tier Ii Jobs
By Southern Illinois Healthcare At Marion, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Provides explanations and instructions to patient/responsible person.
Tier Ii Network Technician Nd1 (Government)
By AT&T At , Springfield $79,300 - $100,000 a year
Working knowledge of ServiceNow or similar IT Service Management (ITSM) products.
Provide support to Tier III network engineers for incident management and projects (site surveys, coordinate and install new equipment).
Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
Layer 1 and Layer 2 network experience.
Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
Working knowledge of layer 2 switching concepts.
Administrative Support Specialist Ii - 3752
By ColumbiaCare Services, Inc. At Springfield, OR, United States

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous ...

Technology Support Specialist Ii
By Broward County Public Schools At , Miramar, 33023, Fl $45,751 - $70,133 a year

Qualifications: EDUCATION: Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program. EXPERIENCE: A minimum of six (6) years ...

Office Support Specialist Ii
By Department of Fire Services At , Stow, Ma $54,167 - $76,636 a year
Knowledge of state procedures governing the purchasing and requisitioning of supplies and equipment.
Knowledge of state accounting and budgetary procedures including terminology
Skilled in writing concisely, expressing thoughts clearly and developing ideas in a logical sequence
Experience with preparing documents, forms, and reports accurately
Knowledge of software applications such as MS Excel, MS Access, MS Powerpoint, One Drive, Sharepoint and MS Outlook
Want the specifics? Explore our Employee Benefits and Rewards!
Family Support Specialist Ii
By Urban Strategies Inc At ,
Strong organizational, planning and time management skills.
Conduct intake and assessments for residents for enrollment into the case management program.
Enter and track all resident data entered into Urban's customized performance management system "LEARN" to document resident progress in real time.
Utilize knowledge of the local community to assist residents with navigating a variety of social service organizations and public agencies.
Strong verbal and written communication skills
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Customer Support Specialist - Tier I Swing/Night/Weekend Shifts
By Hypori At Austin, TX, United States
An associates degree in computer science or related field or an equivalent combination of education and experience.
Respond to queries on the phone, via email, or through remote access.
At least 1 year experience working as a Customer Support Specialist.
A strong working knowledge of computer systems, hardware, and software. (Linux, Android, and cloud solutions preferred)
Good problem-solving, analytical, and team-working skills.
Excellent communication and interpersonal skills.
Customer Support Specialist - Tier Ii – Swing/Night/Weekend Shifts
By Hypori At Austin, TX, United States
Bachelors degree in computer science, information technology, or a similar field or an equivalent combination of education and experience
Advanced knowledge of help desk software and remote-access systems
Provide support through the customer support system, over the phone, or via remote access for both on premise and cloud environments
Must have an Information Assurance Technical (IAT) Level 2 (i.e., CCNA Security, CySA+, GICSP, GSEC, Security+, CND, SSCP) certification or higher
3+ years of experience working as a Customer Support Specialist
Strong working knowledge of computer office applications, and operating systems. (Linux, Android, and cloud solutions preferred)
Customer Support Specialist - Tier I – Swing/Night/Weekend Shifts
By Hypori At Austin, TX, United States
An associates degree in computer science or related field or an equivalent combination of education and experience.
Respond to queries on the phone, via email, or through remote access.
At least 1 year experience working as a Customer Support Specialist.
A strong working knowledge of computer systems, hardware, and software. (Linux, Android, and cloud solutions preferred)
Good problem-solving, analytical, and team-working skills.
Excellent communication and interpersonal skills.
Customer Support Specialist - Tier I - Swing/Night/Weekend Shifts
By Hypori At Austin, TX, United States
An associates degree in computer science or related field or an equivalent combination of education and experience.
Respond to queries on the phone, via email, or through remote access.
At least 1 year experience working as a Customer Support Specialist.
A strong working knowledge of computer systems, hardware, and software. (Linux, Android, and cloud solutions preferred)
Good problem-solving, analytical, and team-working skills.
Excellent communication and interpersonal skills.
Customer Support Specialist - Tier Ii - Swing/Night/Weekend Shifts
By Hypori At Austin, TX, United States
Bachelors degree in computer science, information technology, or a similar field or an equivalent combination of education and experience
Advanced knowledge of help desk software and remote-access systems
Provide support through the customer support system, over the phone, or via remote access for both on premise and cloud environments
Must have an Information Assurance Technical (IAT) Level 2 (i.e., CCNA Security, CySA+, GICSP, GSEC, Security+, CND, SSCP) certification or higher
3+ years of experience working as a Customer Support Specialist
Strong working knowledge of computer office applications, and operating systems. (Linux, Android, and cloud solutions preferred)
Repost Administrative Support Specialist Ii / 61015291
By State of South Carolina At Pickens County, SC, United States
Receives clients applying for TANF and SNAP benefits, explains services and registers applications, assigns caseworkers and scan registered applications in SCOSA.
Perform Red Cross shelter duty or other emergency shelter duty and services as directed.
Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.
Do you have a passion to provide meaningful contributions to your community?
Assembler Tier Ii Jobs
By Dana Incorporated At , Henderson, 42420, Ky $18 an hour
Starting rate of pay is $18
**NEW STARTING WAGE- $18.00/hour for Hourly Assembler
We are looking for RELIABLE hourly assembler employees for our Henderson operations.

Do you have a passion for problem-solving and helping others? We are looking for a Support Specialist Tier II to join our team and provide exceptional customer service and technical support. You will be responsible for troubleshooting and resolving customer inquiries, escalating complex issues, and providing solutions to ensure customer satisfaction. If you are a motivated self-starter with excellent communication skills, we want to hear from you!

Overview Support Specialist Tier II is a technical support role responsible for providing advanced technical assistance to customers. This role requires a high level of technical knowledge and problem-solving skills to diagnose and resolve customer issues. Detailed Job Description Support Specialist Tier II is responsible for providing advanced technical assistance to customers. This includes troubleshooting and resolving customer issues, providing technical advice and guidance, and escalating complex issues to higher-level support. The Support Specialist Tier II must have a strong understanding of the customer’s product and be able to quickly identify and resolve customer issues. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification
• Experience with customer service software, databases, and tools
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service software, databases, and tools
• Knowledge of troubleshooting techniques
• Knowledge of customer service principles and practices
Job Experience
• 5+ years of experience in technical support
• Experience with customer service software, databases, and tools
• Experience troubleshooting and resolving customer issues
Job Responsibilities
• Provide advanced technical assistance to customers
• Troubleshoot and resolve customer issues
• Provide technical advice and guidance
• Escalate complex issues to higher-level support
• Monitor customer service software, databases, and tools
• Maintain customer service records
• Follow up with customers to ensure issue resolution