Coordinator, Outreach Programs & Events

We are hiring: come join TriMet's Engagement Team as an Outreach Programs and Events Coordinator!
This position is currently limited-term with an expected end date of 7/1/2023. However, upon approval of TriMet’s FY 2024 Budget, this position will become a regular, ongoing position.
In support of agency and department priorities, and as guided by the Supervising Manager of the department, the Outreach Programs and Events Coordinator will develop and/or coordinate elements of integrated campaigns, transit equity and diversity initiatives, promote ridership initiatives, and support event coordination and related campaigns. Bilingual and bicultural candidates encouraged to apply!
This position works to conceptualize, plan, implement and monitor comprehensive campaigns to support agency initiatives. The Outreach Programs and Events Coordinator actively builds and strengthens partnerships with external stakeholders in order to increase public confidence and support of TriMet, its goals and programs. They gather and disseminate information to the community with emphasis on the public in TriMet programs and services.
Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.
Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.

Marketing & Communications
1. Strategize, develop and implement high visibility marketing and promotional campaigns to bring attention to agency products, services and programs, to build community and bring the TriMet brand to life. Establish communication strategies, prepare and present briefs, develop and implement design and production schedules.
2. Conceptualize and plan materials to promote TriMet programs, services and initiatives in cooperation with Manager/Director of the department and the Creative Services and Rider Communications team. Functions could include but not limited to drafting copy and talking points, edit copy and develop graphic treatments.
3. Set strategic objectives and develop strategic plans and initiatives for launching key campaigns that promote community building and ridership.
4. Coordinate all aspects of project management, including design, development and implementation of materials and collateral for delegated campaigns, programs, and initiatives. Coordinate program implementation with other Customer Information Services staff, agency partners, and stakeholders, including deployment of resources.
5. Conceptualize, articulate and facilitate the production of TV, radio, print advertising, collateral, and web content to support agency initiatives, as appropriate.
Community Outreach & Engagement
1. Develop, coordinate and actively participate in events, promotions and other outreach activities to support and strengthen relationships with the community and other segmented markets as priorities dictate, increasing ridership, agency visibility and favorability in the community.
2. Increase agency exposure by developing cooperative partnerships, which result in TriMet being featured as an effective community partner and transportation leader, essential to the region's livability. Strategize initiatives to secure new partnerships with key community stakeholders to leverage resources for maximum exposure and return on investment.
3. Prepare work plans, monitor with tracking and interim reporting, analyze outcomes, and communicate results for key projects. Assess the success of programs aimed at target markets and modify efforts accordingly. Prepare and distribute timely program outlines, presentations, reports, reviews, and analysis on program effectiveness for review by the Manager of Marketing & Outreach Services or Managing Director where applicable.
4. Support TriMet's Limited English Proficiency (LEP) Program activities.

Type of Position / Grade / FLSA
Grade 11, Exempt, Non-Union, Full-Time. This position is currently limited-term with an expected end date of 7/1/2023. However, upon approval of TriMet’s FY 2024 Budget, this position will become a regular, ongoing position.
Salary Range
Minimum: $61,306.00
Maximum: $91,961.00
Selection Process
Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interview
3. Reference Check
Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
ADA Statement
As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.
If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.