Commercial Manager Jobs

What Is The Role

Are you a bottom-line, results driven individual that prioritizes the customer in every decision? Do you enjoy growing/strengthening key customer relationships by developing win-win value propositions with them? Do you enjoy team leadership and growing/developing staff? If so, then the Commercial Manager position is a highly impactful position managing all customer accounts within one or more product lines in the Chemicals and Products portfolio.

Customer’s needs are rapidly changing especially with respect to sustainability. The Commercial Manager, together with the sales executives will manage complex customer relationships to understand their needs and with the Commercial Director and Marketing, deliver value propositions that meet their requirements. Traditional sales accountabilities such as HSSE, negotiating and managing contracts, and complex relationship management are table stakes for this role. Within Shell, the Commercial Manager is expected to be the ‘voice of the customer’ and be responsible for delivering a customer centric environment to the relationships they manage.

The key accountabilities of this role:

• Implementing the commercial HSSE Plan and driving HSSE leadership in partnership with Customers, Site, Supply and Logistics Operations colleagues.
• Responsible for bringing insights in market back to organization and assisting Commercial Director and Marketing in the development and execution of the product line contracting and commercial strategy
• Be a deputy to the Commercial Director
• Growing and developing the sales and commercial competencies of staff.
• Leading large, strategic negotiations and supervising Sales Executives in their negotiations.
• Dimensions: 4 to 8 direct reports; Sales Volume: 1000 KT; Revenue: 1 bln USD
• Developing and maintaining strategic customer relationships to maximize value for Shell through development and execution of superior customer value propositions.
• Ensuring key commercial and contracting metrics are achieved (margin delivery, DSO, overdues, etc.)
• Global lead for managing certain large accounts. Expectation that Commercial Manager is aware of all aspects of the customer relationship and defines connections to increase customer centricity.
• Responsible for designing and leading complex (3d) negotiation strategies for largest contracts within the product line.
• Along with Commercial Director, develop and deliver the Business Plan and sales related performance tactics

What We Need From You

Results driven, Inspirational and customer centric individuals are highly desired for this role and further you will have:

• Proven relationship management experience in a B2B setting
• 10+ years’ relevant commercial experience
• Strong Team leadership experience growing and developing staff
• Must have legal authorization to work in the US on a full-time basis
• Financial and business acumen
• Excellent communication and stakeholder management skills
• Must have a Bachelor’s degree; MBA is preferred.
• 3D Negotiation skills

Company Description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally, and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity, and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork, and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.