Client Partner - Starbucks Account

Client Partner - Starbucks account

Location: USA

Who we are

Ascendion is a leading digital engineering solutions provider that creates and manages software platforms and products that drive growth, reduce risk, streamline work processes, and offer engaging experiences to consumers and employees. Our expertise in software engineering, cloud computing, data analysis, artificial intelligence, user experience design, and talent management enables us to provide cutting-edge solutions to Fortune 100 clients and spur technology innovation. With headquarters in New Jersey and service and engineering hubs located worldwide, Ascendion values a diverse, inclusive workforce, community service, a dynamic company culture, and continuous learning.

How we work together

Our culture is special, and we take it seriously. Ascendion has four core values that provide the energy for how we work by being: Boldly optimistic about the potential and opportunity to grow and do big things. Relentlessly curious to constantly learn, grow and become master of our craft. Deeply empathetic to understand our rapidly changing world and demonstrate care for others. An Ally to clients, our people, and our communities by coming together to Be Bold, Be Kind.

What you'll do

• Leadership – Client Partners are the face of Ascendion for large enterprise clients, cultivating a customer-centric relationship and maintaining a deep understanding of the client’s current business operations such as the organization structure, market positioning, and products and services
• Consultative Selling – Prioritize relationships and maintain open dialogue to identify and provide solutions for customers. Actively listen to client's pain-points and provide new services solutions
• Sales Revenue – Deliver significant quarter-over-quarter and year-over-year revenue growth by converting sales leads into opportunities for closed business and more recurring revenue streams
• Team Management- Drive sales team to open new accounts and grow existing wallet-share
• Account Management – Maximize the account's profitability, manage day-to-day tasks of the given account, monitor the delivery of client escalation, and be a proactive problem solver
• Trusted Insights – Provide visibility, market trends, and insights to the client to be the “trusted advisor”
• Relationship Building – Develop & build strong client relationships with the key stakeholders starting at the VP level and up to the C-Suite

About you

• A strong background and experience within the global delivery service model
• Experience managing Starbucks as a large enterprise client at a top-tier IT Services and Digital Transformation company
• 5+ years experience in engagement management/Client Partner roles.
• 3+ years experience in working with Starbucks
• Strong track record of achieving revenue targets and client satisfaction rating goals
• Demonstrated success in developing winning proposals for IT Services
• Bachelor’s Degree required, Master’s Degree in computer science or business-related field preferred
• 10+ years of experience in the IT consulting and services industry
• Ability to work collaboratively with peers to create a results-driven and team-oriented environment
• Excellent interpersonal skills and ability to manage executive (CXO) relationships

Salary, EEOC, and Benefits

• Learn more about benefits at Ascendion: https://ascendion.com/join-us/
• Learn more about life at Ascendion: https://ascendion.com/about-us/
• Base salary range is $140,000-190,000 commensurate with experience with a competitive annual performance bonus