Business Operations Analyst, Influencers

Connexity is a performance-marketing technology company that drives new customers and sales to retailers and generates premium earnings for content creators. Each year we deliver over $4 billion in sales to retailers and pay out industry-leading rates to publishers and influencers. With 20+ years of proven success in the US, Europe, and APAC, Connexity is a long-time e-commerce pioneer.

ShopYourLikes is the creator monetization platform and community at Connexity. For over 5 years, Connexity has served the creator community with the ShopYourLikes product and brand. Our mission at SYL is to empower creators of all types, sizes, and backgrounds to grow their businesses and achieve financial success. We pride ourselves on service and relationship building. We pay our creators great rates and we pay them fast. We listen to our community and build tools and processes to help our users achieve their goals. In return, creators have developed loyalty and a love for us. Connexity is accelerating investment in this fast growing, high performing social channel as a key part of our company growth strategy. Times are exciting at SYL!

About The Role This BizOps Analyst role will report to SYL’s Principal Analyst and is a key position to accelerate data driven growth in our division. In this role, you will be an “internal consultant” and “growth navigator”, using performance data to identify trends and opportunities for account managers to take to market. With hundreds of retailers and thousands of influencers, there will always be daily data opportunities to recommend! In addition, this role will work alongside the Principal Analyst to make data-backed recommendations for new and larger strategic and operational initiatives. If you love spending time in performance metrics, spotting data trends and opportunities, and translating insights to action, we should connect!

Responsibilities Include:

● Communicating daily with account managers on historical performance and new opportunities

● Providing account managers with actionable recommendations to support account growth

● Using internal report tools and Tableau dashboards to identify changes in trends

● Becoming the SME for performance trends of our content creators and retail partners

● Creating and maintaining recurring reports to keep stakeholders up-to-date with performance

● Adapting reports or ad hoc reporting as needed to support new strategies or initiatives

● Supporting daily operational processes such as rate reviews and updates, CRM data organization, and report automation and distribution

● Supporting network quality initiatives, monitoring data trends for suspicious behaviors or poor-quality content

● Collaborating with the Principal Analyst on strategic data analysis projects

Skills and Qualifications:

● 3-5 years in an analyst role with a focus on delivering insights and making account recommendations

● 2-3 years of experience involving e-commerce or affiliate marketing

● Strong communication skills to educate and persuade stakeholders to take action

● Ability to thrive in a fast paced, metrics-driven environment

● Strong SQL and Excel proficiency

● High data visualization and dashboarding proficiency (Tableau experience strongly preferred)

● Familiarity with CRM datasets and structure (HubSpot knowledge preferred)

Benefits:

Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU. We offer top benefits including flexible time off, paid holidays, competitive comp, team events and more!

• Health Care Plans (Medical, Dental & Vision)
• Free Food & Snacks
• Paid Leave Benefits (Maternity, Paternity & Medical)
• Wellness Resources
• Retirement Plan (401k Matching)
• Learning & Development Program (educational tool)
• Flexible work schedules
• Equity
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we’re all in this together to drive positive change in our industry.

This position is hybrid 2 days/week working in our Santa Monica Office: 2120 Colorado Ave, Santa Monica, CA 90404

The pay range for this position in Los Angeles is $75-$85K. This role is also eligible to participate in our bonus plan under which you might be eligible for additional earnings in accordance with such plan. The pay may vary depending on several factors such as job-related knowledge, skills, and experience.