Healthcare Data Business Analyst

Compensation: $70,000 - $100,000

Hybrid: 2 days per month in-office

As a healthcare organization dedicated to providing quality services to the Central Coast community, our client is seeking a highly motivated Healthcare Data Business Analyst to join their team. The ideal candidate will be committed to the mission of improving the health and well-being of members of the community and will bring a combination of skills, experience, and passion to the role.

This role focuses on providing customer-centric analytical support to our client's Behavioral Health Department and Quality Improvement efforts. You'll work closely with department leadership to create and maintain processes and tools for performance measurement, conduct complex analyses to assess healthcare quality and financial viability, ensure regulatory compliance, and drive continuous improvement in alignment with the organization's strategic plan. Additionally, you'll enhance data integrity by optimizing data collection methods and may develop user-friendly, self-service applications to bolster clinical quality oversight systems.

Duties and Responsibilities

• Collaborate with Behavioral Health management to measure industry-standard process and outcome indicators, address improvement barriers, and identify interventions.
• Train staff to independently analyze and utilize data for improvement using reporting and Veritas-specific tools.
• Perform other assigned duties.
• Implement processes to enhance operational effectiveness and efficiency.
• Ensure data-gathering processes' accuracy and validity.
• Prepare and deliver data presentations to leadership and business units.
• Collaborate on solutions to support ongoing strategic objectives.
• Supply information for strategic decision-making and regulatory compliance.
• Participate in quality improvement initiatives and audits.
• Offer customer-focused project management and analytical services.
• Lead the development of reports, analytics, and departmental dashboards.
• Provide dedicated analytical support to the Behavioral Health management team.
• Provide feedback on data metrics and collaborate with leadership.
• Assist the Director in implementing tactics to achieve strategic goals.

Qualifications

• Understanding of healthcare management strategies and analytical approaches.
• Familiarity with data retrieval from authorization systems, call tracking systems, and EHR systems.
• Proficiency in SQL for data extraction from a data warehouse.
• Knowledge of service and quality metric measurement in managed care operations.
• Ability to identify key data points, create dashboards, analyze raw data, and deliver professional presentations.
• Knowledge of Medi-Cal or Medicare operations and quality metrics such as HEDIS and Call Center ratings.
• Extensive experience analyzing large data volumes with PC-based software, including Microsoft Excel.

Education and Experience

• Strong analytical skills and experience analyzing utilization data using PC-based software applications, including Excel.
• Minimum three (3) years of managed care environment experience related to IT, data, and quality assessment, or a combination of academic, professional, or work experience demonstrating the ability to perform the role's duties.
• Deep understanding of healthcare-managed care strategies and analytical approaches.
• Bachelor's Degree.

Compensation

• $70,000 - $100,000