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Business Analyst - Ops
Company | Workday |
Address | Austin, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-06-23 |
Posted at | 11 months ago |
Your work days are brighter here.
- Workday is unable to consider applicants that require visa sponsorship or work authorization for this role.***
- Chicago, IL
- Austin, TX
- Irvine, CA
- Pleasanton, CA
- Salt Lake City, UT
- Atlanta, GA
- 2+ years of providing support to internal/external stakeholders
- 2+ years of troubleshooting/resolving issues through ticketing support systems (i.e. Salesforce, Jira, etc.)
- 1+ years of Salesforce experience (within account contact and cases, agreements) is REQUIRED
- Ability to interpret, analyze, and resolve operational issues including addressing questions, and updating systems
- Ability to work independently, with general direction and mentorship
- Previous experience supporting operations-related initiatives within a Professional Services Management Team a plus
- Proficient in Word, Excel, and PowerPoint
- Detail oriented, analytical approach
- Ability to manage independent, ongoing projects in addition to daily caseload
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