Benefits Program Manager Jobs

About The Role

What You'll Do

• Build process documentation aligned to recommendations of internal audit and financial risk management teams
• Be responsible for US and Canada leave of absence program. Responsibilities include managing LOA vendor partner relationship, maintain LOA policies incorporating industry and regulation changes, partnering with our internal legal partners when issues arise
• Triage escalated employee cases and support requests
• Partner with other departments, such as HR and Payroll, to ensure that employee benefits are administered accurately and efficiently
• Manage ongoing vendor relationships including program analysis and strategic recommendations
• Support with on-site/ virtual events (e.g. seasonal flu shot clinics, annual enrollment education webinars, etc)
• Design and implement effective employee communications, benefit guides and informative presentations
• Complete day-to-day operations for US and Canada Benefit Programs: Medical, Dental, Vision, HSA/FSA, COBRA
• Identify opportunities to improve existing and build scalable processes to enhance the employee and administrative experience
• Stay informed on regulations and laws related to employee benefits and ensure that the organization follows these regulations

Basic Qualifications

• 2+ years of professional experience

Preferred Qualifications

• Strong communication skills, ability to simplify and clearly communicate concepts to employees
• Strong eye for business, particularly financial and analytical skills
• Excellent Excel and Google Sheets skills
• Self-starter with a drive to collaborate and problem solve
• Prior experience managing employee healthcare, retirement, and leave of absence benefit programs for US populations, international experience a plus
• Prior experience supporting a Benefits function within a high-growth organization