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Benefits Technology Specialist - Remote (California)

Company

OneDigital
Address , , Ca
Employment type FULL_TIME
Salary
Expires 2023-07-17
Posted at 11 months ago
Job Description
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
The Benefits Technology Specialist works strategically with the Account Manager and Client to advise, implement, and update client benefit administrative system(s). This position focuses on building working relationships with various benefit administration vendors.
Essential Duties and Responsibilities (include but are not limited to):
  • Provide weekly EDI Feed update email to client with the status of EDI feeds in “testing.” Continue until all carrier feeds are live.
  • Advise regarding available carrier subsidies to help offset client cost of system.
  • Builds out benefit plans, rates, enrollment profiles, and resource library in benefit administration system (for renewal and possibly implementation). Involvement can vary by client.
  • Assist client with implementation tasks as needed / requested. Involvement can vary by client.
  • Assist with resolving EDI feed discrepancies and “kick-back” reports from carrier/vendor.
  • Manages system update timeline expectations with client and vendor to ensure open enrollment dates align with system completion and review.
  • Partner with vendor and client on new system implementations to drive process and hold both parties to timelines.
  • Participate in client “technology discovery conversations” with consultant when a new system is being considered (referencing Solutions Playbook > Technology > Discovery) to help guide the client toward an appropriate solution/vendor.
  • Partner with vendor and client on existing system updates (i.e., open enrollment plan/rate updates, new plan build out, EDI connectivity, enrollment profiles, EDI file maintenance/discrepancies).
  • Initiate EDI Feed build out with vendor and carrier for any new plans / carriers and drive process to completion (live EDI feeds) with weekly updates.
  • Conduct system review calls with client and vendor to obtain client final sign-off on build and accuracy before opening system up for employee access.
  • Advise on internal solutions (i.e., Zenefits, Plansource, Navigator, Easecentral) and facilitate demos with vendors as needed.
Qualifications, Skills and Requirements:
  • Experience in the Insurance / Employee Benefits industry is highly desirable
  • Ability to establish and maintain collaborative working relationships with others of all levels
  • Bachelor’s Degree or 3+ years’ applicable job experience, required
  • Excellent communication and presentation skills
  • Strong organizational skills
  • Ability to work with clients and partners at a strategic level
  • Must have a proven track record in customer service
  • Proficient with Microsoft Office products and carrier websites
  • Ability to work independently as well as in team environment
  • Strong attention to detail
  • Familiarity with database applications is a plus
  • Experience with Benefit Administration Systems, required
  • Creative mindset and technologically savvy
  • High energy, enthusiastic individual with the ability to thrive in fast-paced production environment
  • 1 – 3 years of experience, 3+ years preferred
  • Must be self-motivated, flexible and disciplined
Thank you for your interest in joining the OneDigital team!