Administrative Assistant - Health Services (529204)

Description

Job Summary

The purpose of this position is to provide excellent customer service to students, parents, staff, campus officials, visiting guests, and the general public and serve as a primary point of contact for Campus Health & Wellbeing. The incumbent must have the ability to present a professional and pleasant demeanor on a consistent basis. This position is also responsible for general administrative support to Campus Health & Wellbeing, which requires a high degree of confidentiality. Half of the time will be spent performing receptionist duties, the other half providing a broad range of administrative and clerical support duties.

Department Summary

The purpose of Campus Health & Wellbeing is to help students achieve and maintain academic success and lifelong health and wellbeing by providing timely and appropriate primary and acute health care, disease, and injury prevention education, professional mental health, outreach, educational services, and campus consultations.

Key Qualifications

• Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and, at times, creative solutions.
• Ability to use tact, diplomacy, and compassion to effectively handle a broad range of high-level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to learn, interpret independently, and apply a variety of complex policies and procedures. Ability to identify deviations from applicable policies.
• Thorough knowledge of office methods, procedures, and practices.
• Ability to independently handle multiple work priorities and projects.

Education And Experience

• High school diploma or its equivalent. Type 45 wpm. Three years of general office support experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.)

Salary

Anticipated Hiring Range: $40,056 - $48,150 Per Year

Classification Range: $40,056 - $48,150 Per Year

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer.

Supplemental Information

• Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
• Must be able to maintain confidentiality and deal with individuals who are difficult, angry and under extreme emotional stress in a professional and courteous manner.
• The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• Positions are posted for a minimum of 14 calendar days.
• Must be able to work in an area where there is exposure to sick and injured public.
• This position classification has been defined as non-exempt and is subject to overtime provisions of the Fair Labor Standards Act (FLSA).
• Must be able to respond quickly to persons needing immediate attention.
• Must be able to successfully pass a pre-employment background/fingerprint check.
• May be called back periodically to perform work as needed on an emergency basis.
• Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs.

Closing Date/Time: Open until filled