Admin Assistant, Customer Engagement

As the Marketing Center of Excellence, our mission is to create outstanding, consumer-first strategies that drives relevance, increases affinity, and grows demand and sales for our Products, Parks and Experiences. Collectively, we are passionate about creating meaningful relationships with our consumers—and we do this through the power of data, strategic marketing, innovative thinking, world-class content creation, and creative that moves our consumers emotionally and through the commercial funnel. You’d be a key member of a dynamic, fast-paced team that creates a continued love for our Disney brands, stories, and experiences. Join us – apply today!

This position currently reports to the Vice President, Customer Engagement, Strategy, Planning & Integration and will be responsible for the day-to-day workings of the leader(s) you support. Key duties will include calendar maintenance and optimization, expense reports, travel planning and team support. In addition to understanding your executive’s business -- and business needs -- inside and out, you’ll also need deep knowledge of the leadership and workings of Disney Parks, Experiences & Products and of related departments across the Disney enterprise. As the “face” of your executive(s) within The Walt Disney Company, your professionalism, loyalty and attitude are a reflection of the office, and as such, are a key component to its success.

Responsibilities

Provide overall administrative support for an executive including but not limited to:

• Maintain a busy professional calendar, and day-to-day meeting logistics and phone support
• Track deadlines and action items
• Must maintain high level confidentiality
• Understand and intuitively anticipate needs and demands for this key executive role
• Coordinate/confirm all calendar matters, including internal and external meetings, establishing conference calls, and coordinating meetings over multiple time zones
• Coordinate with IT for any tech related needs
• Provide support for additional Director, and maintain close working relationship and partnership with Sr Managers within CE team
• Provide leadership in terms of coaching, mentoring, and regular updates across the support team for the Marketing COE
• Interact with a wide variety of Disney and external contacts on behalf of the executive
• Manage all worldwide travel arrangements and trip tracking/oversight (flight, hotel, car, meeting coordination) and all related expense management

Basic Requirements

Here’s what you will need to be successful in this role:

• Ability to assume responsibility, function effectively in a team environment or independently, with minimal supervision
• Demonstrated proactive problem solving skills and flexibility, handling multiple concurrent tasks and constant interruptions
• Ability to build relationships with key marketing and commercial partners within DPEP and across the company
• Professional etiquette and welcoming demeanor with internal and external executives, and guests
• Professional, poised, positive-minded, Admin Assistant with a minimum of 3 years of experience supporting executives within large, corporate environments
• Highly meticulous attention to detail
• Demonstrated ability to handle confidential and sensitive information
• Advanced computer skills in Microsoft Office Suite
• Excellent verbal and written communication skills

Preferred Requirements

It would be great if you also had these skills:

• Good knowledge of advertising and media landscape
• Experience at The Walt Disney Company
• SAP Experience
• Basic understanding of marketing and Disney Company knowledge
• Experience working in a large public corporation

Education is important to us, here is what we are looking for:

• Preferred: Bachelor’s degree
• Required: High School Diploma