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Customer Engagement Partner Jobs

Program Engagement Partner Manager
By Google At New York, NY, United States
Bachelor's degree in Business, Accounting, Finance, Economics, a related field, or equivalent practical experience.
Translate, represent, and reconcile goals and needs of Program and Sales teams back to vendor management organization.
Experience developing and influencing business strategies and solving issues across an organization.
Experience in problem-solving with diverse global stakeholders to resolve operational issues and to drive strategic initiatives.
Experience in successfully managing a vendor operation.
Excellent communication and collaboration skills, with the ability to create open dialogue, flex styles appropriately, and build partnerships.
Constituency And Customer Engagement Coordinator
By Oklahoma Department of Human Services At Oklahoma City, OK, United States
Prepares recommendations for the Program Administrator. Child Welfare experience is strongly preferred.
Completion of a Master’s Degree and three (3) years of professional work experience in government or nonprofit.
A Bachelor's Degree and four (4) years of professional work experience in government or nonprofit.
Annual Salary $65,000.00 + Full State Employee Benefits
Plans, analyzes, and provides resolution of problematic issues.
Assists the Program Administrator with development and implementation of goals, policies, and procedures for Constituency & Customer Engagement.
Customer Engagement Specialist, Fred Meyer $18.87-$18.99
By Kroger At Shoreline, WA, United States
Acknowledge customers in a friendly manner as they enter and exit the store
Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
Strong critical thinking skills, attention to detail and ability to draw conclusions
Knowledge of Kroger policies, procedures, and organizational structure
Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Maneuver in the store's entry and exit areas
Director, Customer Engagement Center
By Step Up For Students At United States
Assists in the development and management of a multi-million-dollar department budget.
Ability to implement and execute execution (time management, multi-tasking, organizing projects and people).
Builds and leads a team of experts in customer experience with a focus on customer delight.
Manages third party relationships with vendors and approves department invoices to ensure seamless integration of platforms.
Drafts, implements, and executes policies and procedures to facilitate a quality customer experience.
Leads new projects based on organizational goals in conjunction with project managers.
Customer Engagement Lead (Remote)
By Johnson Controls At Fishers, IN, United States
Proven experience in business, project management, continuous improvement, sales, or customer service
Experience in process execution, customer service, sales, project management, continuous improvement with a demonstrated proficiency in active problem solving.
Advanced knowledge and experience in using Microsoft Office applications. Power BI a plus.
Work directly with the customer and functional support teams, including sales, to manage and resolve all customer related issues and concerns.
Ensure issues are managed and resolved as dictated by their SLAs (Service Level Agreements) and in accordance with our internal SLAs.
Manage and improve the NPS (Net Promoter Score) performance for your assigned customers.
Customer Engagement Representative Jobs
By FTSi.Tech At Pittsburgh, PA, United States
Skills and Experience you will need:
Resolve customer issues thru independent problem solving skills and one-touch resolution
Strong problem solving/critical thinking skills
Excellent verbal and written communication skills
Respond to inbound customer inquiries by phone, email and online chat
Record and document details of inquiries as well as details of actions taken to resolve the issue
Associate Director - Customer Engagement
By Avispa At United States
Hourly pay: $75-$95/hr (Pay varies based on the candidate's work location and experience)
Worksite: Leading podcast and audiobook company (Remote - Candidate must work EST hours)
Work with the CRM team to deploy any outbound comms (email/push), communicating segments, deployment dates, and technical requirements.
5-7 years of experience in product marketing, marketing, or strategy roles.
A data-driven strategic thinker constantly iterating to improve the customer experience and who can both “think” and “do”
Associate Director - Customer Engagement Pay And Benefits
Customer Engagement Associate Jobs
By Ontra At United States
Efficiency: you have excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes
Diligence and attention to detail: effective project management and consistent delivery of timely, high-quality work
Experience: At least one year of professional work experience; law firm, legal tech, or fintech experience preferred
Event-based emails: collaborate with marketing to execute and deploy activity and event-based email campaigns
Playbook assistance: help with playbook updates and creation for client cross-sells and upsells
Process optimization: map out the customer journey and help constantly improve the company’s customer-facing processes
Customer Engagement Marketing Manager
By Aquent At United States
Experience with marketing principles, account-based marketing or partnership management, preferably within the nonprofit sector.
Excellent team player with project management skills, who can prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Develop and optimize lead capture mechanisms and processes to ensure efficient lead management and conversion, leveraging existing resources and opportunities.
Build and manage strong relationships with key stakeholders in strategic nonprofits, ensuring effective communication and collaboration.
Excellent oral and written communication skills.
Experience or familiar with event strategy and event execution, including executing in-person event booth and online/virtual events.
Customer Engagement Specialist Jobs
By HealthStream At Nashville, TN, United States
Previous consulting, training, customer success management, or project management experience is a plus
Education, Experience And Knowledge Required
Collaborates with sales, project management, onboarding, operations, customer support, and customer success management staff to ensure seamless interactions with customers
Collaborates with product managers of assigned solutions to ensure comprehensive understanding of product design, operation, and utilization
Other duties and responsibilities as determined
A Bachelor’s degree required, preferably in in nursing, biology, business, education communications.
Director, Customer Experience & Tools, Customer Engagement
By The College Board At United States
A bachelor’s degree and 3-5 years’ experience in project or program management.
Assist with management of change requests including prioritization, impact assessment, documentation, and implementation as required.
Demonstrate strong communication and decision-making skills with the ability to lead and manage integrated initiatives.
Manage projects and requests in support of the voice of the customer and digital transformation initiatives.
Strengthen relationships between internal stakeholders and develop in-depth knowledge of our tools and support model for each.
Demonstrated experience as an informal leader with a track record of initiating, leading, and managing complex initiatives.
Admin Assistant, Customer Engagement
By Disney Parks, Experiences and Products At Celebration, FL, United States
Manage all worldwide travel arrangements and trip tracking/oversight (flight, hotel, car, meeting coordination) and all related expense management
Provide support for additional Director, and maintain close working relationship and partnership with Sr Managers within CE team
Professional, poised, positive-minded, Admin Assistant with a minimum of 3 years of experience supporting executives within large, corporate environments
Advanced computer skills in Microsoft Office Suite
Excellent verbal and written communication skills
Demonstrated proactive problem solving skills and flexibility, handling multiple concurrent tasks and constant interruptions
Customer Engagement Specialist | Norcross
By Ryerson At Charlotte, NC, United States

▪ 3-5 Years Prior Sales Or Industry Experience Preferred

Customer Engagement Manager Jobs
By Kaltura At New York City Metropolitan Area, United States
Experience in a customer-centric role, such as customer success, account management, or technical training, preferably in a SaaS company.
Conduct webinars and interactive sessions to facilitate knowledge transfer and skill development.
Familiarity with Salesforce.com or other customer relationship management (CRM) tools.
Identify opportunities for upselling and expanding customer accounts based on their unique requirements.
Design and deliver engaging technical training sessions to customers, catering to their specific needs and knowledge levels.
Bachelor's degree (BA/BS) or equivalent work experience demonstrating proficiency.
Customer Engagement Specialist Jobs
By Kaplan At United States
Manage key processes that the delivery of products for higher education institutional customers
We Offer a Competitive Benefits Package Including
Drive renewal efforts across their portfolio of higher education accounts to ensure that we grow revenue and ensure renewals
Collaborate with customer engagement managers and senior customer engagement managers to support identified accounts where necessary.
Track and manage key issues that arise with customers and report on resolutions in a timely manner
Minimum of 2 years of experience working in customer service or customer support
Product Designer, Customer Engagement
By Square At Portland, OR, United States
6+ years of professional design experience, web and mobile/native
You are a passionate advocate for the user and experience
You seek opportunities to improve your processes and skills
Paid Life insurance, AD&D. and disability benefits
A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
The ability to articulate high-level team goals and connect your work to larger team or company initiatives
Product Designer, Customer Engagement
By Square At Los Angeles, CA, United States
6+ years of professional design experience, web and mobile/native
You are a passionate advocate for the user and experience
You seek opportunities to improve your processes and skills
Paid Life insurance, AD&D. and disability benefits
A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
The ability to articulate high-level team goals and connect your work to larger team or company initiatives
Customer Engagement Manager Jobs
By Jotit At United States

Managing projects and relationships with independent day schools. The position requires substantial travel to visit prospect and current customer schools. Previous experience working with or at ...

Customer Engagement Manager Jobs
By myKaarma At California, United States
A cerebral approach to solving complex problems to include, but not limited to, technology, business operations, personnel management, etc.
Familiarity with well-known change management techniques
Conduct remote engagements with the objective of driving high-level performance across myKaarma’s product suite within a dealer’s operations
Manage larger, more strategic relationships across pivotal dealer groups and/or OE partners
Preferably, a business degree from an accredited university and/or commensurate experience in either the Consulting or Automotive field
Past fixed operations experience and Performance/Success consultant experience is preferred
Customer Engagement Consultant Jobs
By Akkodis At United States
Pay Range: $55-$60/hr. on W2 (Depends upon experience)
• It’s important to be recognized as a credible, knowledgeable subject matter expert.
Job Title: Customer Engagement Consultant
• Ability to understand sales and marketing programs/activities and insert alignment.
• Required travel 3 – 5 times a year.
Additional role, initiative and group information: