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Company

Laksan Technologies
Address Jacksonville, FL, United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2023-05-15
Posted at 1 year ago
Job Description

This position will provide administrative assistance to the ESS and will provide technical assistance, answer inquiries, complaints, trouble shoot problems, and schedules
  • Refer callers to proper persons, offices or resources requested.
  • Complete follow-up customer calls when necessary
  • Schedule callers for child care competency examinations using a web-based information system.
  • Provide Routine non-technical information specific to ESS cases.
  • Handle and resolve customer complaints.