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Customer Engagement Consultant Jobs

Customer Service Consultant Jobs
By Avalanche Management Group At Camden, NJ, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Daily Responsibilities for our Customer Service Consultant:
Wanted Qualifications for our Customer Service Consultant:
Customer Engagement Specialist, Fred Meyer $18.87-$18.99
By Kroger At Shoreline, WA, United States
Acknowledge customers in a friendly manner as they enter and exit the store
Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
Strong critical thinking skills, attention to detail and ability to draw conclusions
Knowledge of Kroger policies, procedures, and organizational structure
Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Maneuver in the store's entry and exit areas
Health Engagement Consultant - Cigna Healthcare - Walnut Creek, Ca
By The Cigna Group At , Walnut Creek, 94597 $58,000 - $96,600 a year

Job Summary: The Health Engagement Consultant is responsible for driving consistent wellness program development, guidelines, and delivery to Select Buyer Group Clients. In working with Clients ...

Director, Customer Engagement Center
By Step Up For Students At United States
Assists in the development and management of a multi-million-dollar department budget.
Ability to implement and execute execution (time management, multi-tasking, organizing projects and people).
Builds and leads a team of experts in customer experience with a focus on customer delight.
Manages third party relationships with vendors and approves department invoices to ensure seamless integration of platforms.
Drafts, implements, and executes policies and procedures to facilitate a quality customer experience.
Leads new projects based on organizational goals in conjunction with project managers.
Customer Engagement Lead (Remote)
By Johnson Controls At Fishers, IN, United States
Proven experience in business, project management, continuous improvement, sales, or customer service
Experience in process execution, customer service, sales, project management, continuous improvement with a demonstrated proficiency in active problem solving.
Advanced knowledge and experience in using Microsoft Office applications. Power BI a plus.
Work directly with the customer and functional support teams, including sales, to manage and resolve all customer related issues and concerns.
Ensure issues are managed and resolved as dictated by their SLAs (Service Level Agreements) and in accordance with our internal SLAs.
Manage and improve the NPS (Net Promoter Score) performance for your assigned customers.
Brand Engagement Consultant Jobs
By Southwest Airlines At , Dallas, 75235 $97,750 - $108,600 a year
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *
Potential for annual Profit-sharing contribution toward retirement - when
Pay amount does not guarantee employment for any particular period of time.
Customer Engagement Associate Jobs
By Ontra At United States
Efficiency: you have excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes
Diligence and attention to detail: effective project management and consistent delivery of timely, high-quality work
Experience: At least one year of professional work experience; law firm, legal tech, or fintech experience preferred
Event-based emails: collaborate with marketing to execute and deploy activity and event-based email campaigns
Playbook assistance: help with playbook updates and creation for client cross-sells and upsells
Process optimization: map out the customer journey and help constantly improve the company’s customer-facing processes
Customer Engagement Specialist Jobs
By HealthStream At Nashville, TN, United States
Previous consulting, training, customer success management, or project management experience is a plus
Education, Experience And Knowledge Required
Collaborates with sales, project management, onboarding, operations, customer support, and customer success management staff to ensure seamless interactions with customers
Collaborates with product managers of assigned solutions to ensure comprehensive understanding of product design, operation, and utilization
Other duties and responsibilities as determined
A Bachelor’s degree required, preferably in in nursing, biology, business, education communications.
Admin Assistant, Customer Engagement
By Disney Parks, Experiences and Products At Celebration, FL, United States
Manage all worldwide travel arrangements and trip tracking/oversight (flight, hotel, car, meeting coordination) and all related expense management
Provide support for additional Director, and maintain close working relationship and partnership with Sr Managers within CE team
Professional, poised, positive-minded, Admin Assistant with a minimum of 3 years of experience supporting executives within large, corporate environments
Advanced computer skills in Microsoft Office Suite
Excellent verbal and written communication skills
Demonstrated proactive problem solving skills and flexibility, handling multiple concurrent tasks and constant interruptions
Customer Engagement Manager Jobs
By Kaltura At New York City Metropolitan Area, United States
Experience in a customer-centric role, such as customer success, account management, or technical training, preferably in a SaaS company.
Conduct webinars and interactive sessions to facilitate knowledge transfer and skill development.
Familiarity with Salesforce.com or other customer relationship management (CRM) tools.
Identify opportunities for upselling and expanding customer accounts based on their unique requirements.
Design and deliver engaging technical training sessions to customers, catering to their specific needs and knowledge levels.
Bachelor's degree (BA/BS) or equivalent work experience demonstrating proficiency.
Customer Engagement Specialist Jobs
By Kaplan At United States
Manage key processes that the delivery of products for higher education institutional customers
We Offer a Competitive Benefits Package Including
Drive renewal efforts across their portfolio of higher education accounts to ensure that we grow revenue and ensure renewals
Collaborate with customer engagement managers and senior customer engagement managers to support identified accounts where necessary.
Track and manage key issues that arise with customers and report on resolutions in a timely manner
Minimum of 2 years of experience working in customer service or customer support
Product Designer, Customer Engagement
By Square At Portland, OR, United States
6+ years of professional design experience, web and mobile/native
You are a passionate advocate for the user and experience
You seek opportunities to improve your processes and skills
Paid Life insurance, AD&D. and disability benefits
A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
The ability to articulate high-level team goals and connect your work to larger team or company initiatives
Product Designer, Customer Engagement
By Square At Los Angeles, CA, United States
6+ years of professional design experience, web and mobile/native
You are a passionate advocate for the user and experience
You seek opportunities to improve your processes and skills
Paid Life insurance, AD&D. and disability benefits
A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
The ability to articulate high-level team goals and connect your work to larger team or company initiatives
Customer Engagement Consultant Jobs
By Akkodis At United States
Pay Range: $55-$60/hr. on W2 (Depends upon experience)
• It’s important to be recognized as a credible, knowledgeable subject matter expert.
Job Title: Customer Engagement Consultant
• Ability to understand sales and marketing programs/activities and insert alignment.
• Required travel 3 – 5 times a year.
Additional role, initiative and group information: