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Customer Engagement Analyst Jobs

Customer Engagement Specialist, Fred Meyer $18.87-$18.99
By Kroger At Shoreline, WA, United States
Acknowledge customers in a friendly manner as they enter and exit the store
Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
Strong critical thinking skills, attention to detail and ability to draw conclusions
Knowledge of Kroger policies, procedures, and organizational structure
Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Maneuver in the store's entry and exit areas
Director, Customer Engagement Center
By Step Up For Students At United States
Assists in the development and management of a multi-million-dollar department budget.
Ability to implement and execute execution (time management, multi-tasking, organizing projects and people).
Builds and leads a team of experts in customer experience with a focus on customer delight.
Manages third party relationships with vendors and approves department invoices to ensure seamless integration of platforms.
Drafts, implements, and executes policies and procedures to facilitate a quality customer experience.
Leads new projects based on organizational goals in conjunction with project managers.
Customer Engagement Lead (Remote)
By Johnson Controls At Fishers, IN, United States
Proven experience in business, project management, continuous improvement, sales, or customer service
Experience in process execution, customer service, sales, project management, continuous improvement with a demonstrated proficiency in active problem solving.
Advanced knowledge and experience in using Microsoft Office applications. Power BI a plus.
Work directly with the customer and functional support teams, including sales, to manage and resolve all customer related issues and concerns.
Ensure issues are managed and resolved as dictated by their SLAs (Service Level Agreements) and in accordance with our internal SLAs.
Manage and improve the NPS (Net Promoter Score) performance for your assigned customers.
Associate Director - Customer Engagement
By Avispa At United States
Hourly pay: $75-$95/hr (Pay varies based on the candidate's work location and experience)
Worksite: Leading podcast and audiobook company (Remote - Candidate must work EST hours)
Work with the CRM team to deploy any outbound comms (email/push), communicating segments, deployment dates, and technical requirements.
5-7 years of experience in product marketing, marketing, or strategy roles.
A data-driven strategic thinker constantly iterating to improve the customer experience and who can both “think” and “do”
Associate Director - Customer Engagement Pay And Benefits
Customer Engagement Associate Jobs
By Ontra At United States
Efficiency: you have excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes
Diligence and attention to detail: effective project management and consistent delivery of timely, high-quality work
Experience: At least one year of professional work experience; law firm, legal tech, or fintech experience preferred
Event-based emails: collaborate with marketing to execute and deploy activity and event-based email campaigns
Playbook assistance: help with playbook updates and creation for client cross-sells and upsells
Process optimization: map out the customer journey and help constantly improve the company’s customer-facing processes
Customer Engagement Specialist Jobs
By HealthStream At Nashville, TN, United States
Previous consulting, training, customer success management, or project management experience is a plus
Education, Experience And Knowledge Required
Collaborates with sales, project management, onboarding, operations, customer support, and customer success management staff to ensure seamless interactions with customers
Collaborates with product managers of assigned solutions to ensure comprehensive understanding of product design, operation, and utilization
Other duties and responsibilities as determined
A Bachelor’s degree required, preferably in in nursing, biology, business, education communications.
Admin Assistant, Customer Engagement
By Disney Parks, Experiences and Products At Celebration, FL, United States
Manage all worldwide travel arrangements and trip tracking/oversight (flight, hotel, car, meeting coordination) and all related expense management
Provide support for additional Director, and maintain close working relationship and partnership with Sr Managers within CE team
Professional, poised, positive-minded, Admin Assistant with a minimum of 3 years of experience supporting executives within large, corporate environments
Advanced computer skills in Microsoft Office Suite
Excellent verbal and written communication skills
Demonstrated proactive problem solving skills and flexibility, handling multiple concurrent tasks and constant interruptions
Customer Engagement Manager Jobs
By Kaltura At New York City Metropolitan Area, United States
Experience in a customer-centric role, such as customer success, account management, or technical training, preferably in a SaaS company.
Conduct webinars and interactive sessions to facilitate knowledge transfer and skill development.
Familiarity with Salesforce.com or other customer relationship management (CRM) tools.
Identify opportunities for upselling and expanding customer accounts based on their unique requirements.
Design and deliver engaging technical training sessions to customers, catering to their specific needs and knowledge levels.
Bachelor's degree (BA/BS) or equivalent work experience demonstrating proficiency.
Customer Engagement Specialist Jobs
By Kaplan At United States
Manage key processes that the delivery of products for higher education institutional customers
We Offer a Competitive Benefits Package Including
Drive renewal efforts across their portfolio of higher education accounts to ensure that we grow revenue and ensure renewals
Collaborate with customer engagement managers and senior customer engagement managers to support identified accounts where necessary.
Track and manage key issues that arise with customers and report on resolutions in a timely manner
Minimum of 2 years of experience working in customer service or customer support
Product Designer, Customer Engagement
By Square At Portland, OR, United States
6+ years of professional design experience, web and mobile/native
You are a passionate advocate for the user and experience
You seek opportunities to improve your processes and skills
Paid Life insurance, AD&D. and disability benefits
A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
The ability to articulate high-level team goals and connect your work to larger team or company initiatives
Product Designer, Customer Engagement
By Square At Los Angeles, CA, United States
6+ years of professional design experience, web and mobile/native
You are a passionate advocate for the user and experience
You seek opportunities to improve your processes and skills
Paid Life insurance, AD&D. and disability benefits
A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
The ability to articulate high-level team goals and connect your work to larger team or company initiatives
Customer Engagement Manager Jobs
By Jotit At United States

Managing projects and relationships with independent day schools. The position requires substantial travel to visit prospect and current customer schools. Previous experience working with or at ...

Customer Engagement Manager Jobs
By myKaarma At California, United States
A cerebral approach to solving complex problems to include, but not limited to, technology, business operations, personnel management, etc.
Familiarity with well-known change management techniques
Conduct remote engagements with the objective of driving high-level performance across myKaarma’s product suite within a dealer’s operations
Manage larger, more strategic relationships across pivotal dealer groups and/or OE partners
Preferably, a business degree from an accredited university and/or commensurate experience in either the Consulting or Automotive field
Past fixed operations experience and Performance/Success consultant experience is preferred
Customer Engagement Consultant Jobs
By Akkodis At United States
Pay Range: $55-$60/hr. on W2 (Depends upon experience)
• It’s important to be recognized as a credible, knowledgeable subject matter expert.
Job Title: Customer Engagement Consultant
• Ability to understand sales and marketing programs/activities and insert alignment.
• Required travel 3 – 5 times a year.
Additional role, initiative and group information:
Customer Engagement Specialist Jobs
By Hearth At Austin, TX, United States
You have are reliable and have excellent time-management
Identify, troubleshoot and escalate issues pertaining to customer education and product functionality.
Manage and control numerous concurrent tasks in tandem.
Ability to customize the support experience to the needs of individual customers
You are a skilled problem solver.
You have impeccable written and verbal communication skills.
Customer Engagement Manager Jobs
By Mphasis At Tampa, FL, United States
Strong people management skills, bringing teams together, identify and nurture talent
Manage & Monitor status reporting, tracking deliverables, issue & risk management, resource allocation across portfolio
Experience & Knowledge of handling engagements in Cloud Native Technologies
The Individual should be passionate about technology, experienced in developing and managing cutting edge technology business.
Focus on Customer Relationships & engagement to ensure a great customer experience, providing solutions leveraging Technology
Knowledge & understanding of Agile methodologies, Identification & implementation of continuous improvement programs
Analyst, Us Government Engagement
By Visa At Washington, DC, United States
Educational focus on public policy, politics, business, or economics a plus, but not essential.
1-2 years of experience working on policy and business issues in the private sector or in government also preferred.
Outstanding written, oral, and interpersonal communications skills (writing samples may be requested).
Proven track record to manage priorities effectively and efficiently in a challenging, fast-paced environment.
Ability to multi-task and independently manage and prioritize work, while meeting key deadlines.
Extensive writing, including executive correspondence, briefing books and engagement reports.
Product Lead, Customer Engagement
By Square At San Francisco, CA, United States
8+ years of product management experience, and direct people management experience
Efficiency: You have excellent organization and prioritization skills
Analytical skills: You have a great ability to absorb and apply data to your decision making
Customer empathy: You have experience shaping product direction and execution based on customer needs
You have experience working through problems with high ambiguity and without a definitive answer
Paid Life insurance, AD&D. and disability benefits
Customer Engagement Analyst Jobs
By bp At Greater Houston, United States
Following group branding and compliance requirements, deliver strategic marketing campaigns, manage content and gather critical metrics for reporting.
Essential Experience & Job Requirements
Minimum 3-5 years of relevant marketing/communications experience, including marketing automation platforms (Marketing Cloud, DotDigital or similar)
Working knowledge of Salesforce Sales Cloud (CRM)
Knowledge of sales enablement platforms (Highspot, Showpad, etc.)
Experience in a global, highly matrixed organization