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Client Solutions Manager - New York
Recruited by TikTok 1 year ago
Address New York, NY, United States
Senior Client Solutions Manager, Marketing Solutions, Regional Strategic Accounts
Company | |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-26 |
Posted at | 9 months ago |
Company Description
- Be a consultative seller to renew and grow client investments
- Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved
- Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met
- Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights
- Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs
- Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges
- Drive new product adoption and partner technology integration to enable client success and efficiency
- Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals
- Apply rigor and use technology to design account plans to meet revenue goals
- BA/BS degree or equivalent practical experience
- 5+ years of experience in advertising, sales, marketing, consulting, or media
- Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics
- Demonstrated understanding of internet advertising technology and marketing automation
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Ability to work independently and collaborate cross-functionally
- 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)
- Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions.
- Demonstrated commitment to understanding and prioritizing the needs of the customer
- Time management
- Strategic thinking
- Prioritization
- Documents in alternate formats or read aloud to you
- Having a sign language interpreter present for the interview
- Being accompanied by a service dog
- Having interviews in an accessible location
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