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Virtual Call Center Agent Jobs

Call Center Agent Jobs
By Sisclove At Charlotte, NC, United States
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Customer service experience a plus
Bilingual language skills a plus
CANDIDATES MUST BE LOCAL AND READY TO START WITHIN THE NEXT 3 WEEKS**
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
Call clients and customers to inform them about the company's new products, services and policies
Call Center Agent (Nights)
By Billings Clinic At , Billings, 59101
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered
Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
1 year of customer service related experience
Communicates with all callers using Personal Service Excellence and being Kind, Safe, and Courageous.
May include appointment verification, and basic information about programs, providers, and other public initiatives throughout the organization.
May provide basic scheduling assistance such as canceling or rescheduling.
Call Center Agent Jobs
By Renu Solar & Roofing At , Harrisburg, 17111 $12 - $18 an hour
Must have great communication skills
Strong phone and verbal communication skills along with active listening
General administrative and clerical skill sets
Previous experience in clerical/customer service
Ability to multitask, set priorities and manage time effectively
Managing inbound/outbound customer service related calls
Call Center Agent Jobs
By Arthritis Knee Pain Centers At Spring, TX, United States
Excellent written, verbal and listening skills
Contact center, telemarketing, collections and/or sales experience, required.
Contact center supervisory experience, a plus
Scripted outbound and inbound calls
Confirm calls for scheduled appointments
Reschedule/Save cancellations and no shows
Call Center Agent Jobs
By Arkansas Federal Credit Union At , Little Rock, 72223 Up to $18 an hour
Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
Our Agents could start up to $18/hr, depending on experience.
Understanding Arkansas Federal products and services in order to enhance member experience
4 weeks paid time off plus 11 paid holidays in the first year.
Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents.
Life Insurance at no cost to our employees.
Virtual Call Center Jobs
By VCA Animal Hospitals At , Los Angeles, 90064 $15.77 - $23.65 an hour
Provide feedback to management on call management tool, protocols, script, and client reception with an intent to improve operations
Fulfill other related duties as assigned EDUCATION/EXPERIENCE
High school diploma or equivalent PREFERRED SKILLS AND QUALIFICATIONS
Schedule client appointments efficiently while providing a high-quality experience
Manage high volume of inbound and outbound calls and use of SMS/Texts
Prior Veterinary Experience and/or prior call center experience in a medical setting is preferred
Call Center Agent Jobs
By CALIFORNIA STATE LOTTERY At , Sacramento, 95811 $2,917 - $3,920 a month
Strong organizational and time management skills
Empower team members to bring their knowledge, expertise, and innovation
Excellent interpersonal and communication skills (verbal and written)
Experience delivering superior customer service
Bilingual skills are desired, but not required
Answer and respond to incoming calls
Call Center Agent Jobs
By MEARS DESTINATION SERVICES INC At , Orlando, 32806 $13.00 - $13.50 an hour
Perform reservation management: booking and editing.
Good verbal and written communication skills
Answer phone calls and respond to emails in a courteous and professional manner.
Confirm reservations and send documents.
Identify Customer’s needs, alleviate concerns and coordinate a solution.
Log service issues for follow up.
Call Center Agent Jobs
By Marriott International, Inc At , Nashville, 37214, Tn

Additional Information 2nd Shift Job Number 23111361 Job Category Rooms & Guest Services Operations Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, ...

Virtual Call Center Technician (Police)
By City of Rocky Mount At , Rocky Mount, 27804, Nc $22.08 - $33.12 an hour
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS
Experience working with Records Management Software (RMS) and Computer Aided Dispatch (CAD) police computer software applications.
Utilizes the Agencies Record Management System by looking up information and inputting new information regarding criminal investigations.
Prior experience working in a law enforcement office providing clerical and/or administrative support.
Intermediate or advanced level knowledge of Microsoft Office.
Experience researching criminal justice sensitive information using various police software databases.
Virtual Call Center Agent
By Ryanassist llc At United States
High school diploma or equivalent; further education or relevant certifications are a plus.
Ability to multitask and manage time effectively in a remote work environment.
Familiarity with customer relationship management (CRM) systems is preferred.
Ensure high levels of customer satisfaction by actively listening to customers, understanding their needs, and offering appropriate solutions.
Stay updated on product knowledge, company policies, and industry trends to provide accurate and up-to-date information to customers.
Proven experience in customer service or call center environments.
Call Center Agent Jobs
By 24 Hours Group At United States
This is a remote position.
1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.
2. Identify the needs of client and find solution to it.
3. Answering inbound calls, converting them to leads, and later to towing jobs.
2. Shift-based — in a Call Center that works 24/7.
1. Able to remain calm, composed, and professional even under pressure
Call Center Universal Agent (Temporary)
By Carters Inc. At Atlanta, GA, United States
Demonstrate strong customer service and sales skills to optimize the experience for each customer contact
Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
Holiday work schedule as defined by Management and business needs/volume
Comply with blackout periods as determined by Management
Complete necessary documentation to manage customer complaints, uses and subsequent solutions
Participate in individual and team trainings and meetings to ensure knowledge is up-to-date
Call Center Agent Jobs
By Pattern Promotions At Philadelphia, PA, United States
High school diploma or equivalent; additional education or relevant certifications are a plus.
Proficient computer skills and experience with CRM software and other relevant applications.
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Excellent verbal and written communication skills in the language(s) required for the job.
Active listening and strong problem-solving skills to address customer needs effectively.
Ability to multitask, prioritize, and manage time efficiently.
Call Center Agent Jobs
By AtWork Personnel Southern California At Temecula, CA, United States
Previous experience in a call center or customer service role preferred
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Answer incoming calls and respond to customer inquiries in a professional and courteous manner
Provide accurate information about products, services, and company policies
Handle customer complaints and resolve issues promptly and efficiently
Remote Call Center Agent - Arkansas
By Talentify.io At United States
Collect and manage meeting room requirements
Penguin Random House offers a comprehensive benefits program, including medical, dental, and vision insurance, retirement plans, and paid time off
Assist with coordinating housing requirements and food & beverage orders
Support pre-show planning and on-site execution of trade shows, conferences, and book fairs
Research and recommend new vendors
Assist with hotel and vendor billing reconciliation post-event
Call Center Agent - 100% Remote
By Indotronix Avani Group At United States
2 years of Customer Service experience and Data entry experience
Quiet and private remote work location
Former Transaction Processing experience preferred
Proficiency with computers: Experience using the internet, email via Outlook, etc.
1 year of call center environment experience
Listening, verbal, and written communication experience
Call Center Agent Jobs
By Pattern Promotions At Kansas City, MO, United States
High school diploma or equivalent; additional education or relevant certifications are a plus.
Proficient computer skills and experience with CRM software and other relevant applications.
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Excellent verbal and written communication skills in the language(s) required for the job.
Active listening and strong problem-solving skills to address customer needs effectively.
Ability to multitask, prioritize, and manage time efficiently.
Call Center Agent $16.25 To $18.50 Per Hour Hiring Immediately
By ProPivotal Staffing At Boston, MA, United States
Manage and resolve customer complaints
Previous customer service experience is a plus
$16.25-$18.50 per hour pay rate
A pioneer in the healthcare industry in Boston, MA is looking for call center agents
Answer all inbound calls and direct them to the appropriate person or department
Provide product and service information to customers
Call Center Agent Jobs
By ActionLink At Illinois, United States
Proven time management and organization skills
Remote work-from-home, Mondays through Fridays 8am - 5pm
Outbound call center experience a plus
Direct retail experience a plus
Excellent verbal and written communication skills
Complete assigned daily call lists

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are looking for a Virtual Call Center Agent to join our team and provide excellent customer service to our clients. You will be responsible for handling customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Virtual Call Center Agent is a customer service representative who works remotely from home or another location outside of a traditional office. They provide customer service and sales support to customers over the phone, email, and other digital channels. Detailed Job Description Virtual Call Center Agents are responsible for providing customer service and sales support to customers over the phone, email, and other digital channels. They must be able to effectively communicate with customers, answer their questions, and resolve any issues they may have. They must also be able to upsell products and services, and provide accurate information about products and services. Job Skills Required
• Excellent communication skills
• Ability to multitask
• Proficiency in customer service
• Knowledge of customer service software
• Knowledge of sales techniques
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to use problem-solving skills
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of sales techniques
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to use problem-solving skills
Job Knowledge
• Knowledge of customer service software
• Knowledge of sales techniques
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working in a call center
• Previous experience working remotely
Job Responsibilities
• Answer customer inquiries over the phone, email, and other digital channels
• Provide accurate information about products and services
• Upsell products and services
• Resolve customer issues
• Follow customer service policies and procedures
• Maintain customer records
• Follow up with customers to ensure satisfaction