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Virtual Call Center Agent Jobs

Call Center Agent Jobs
By Xtend At Grand Rapids, MI, United States
Demonstrate the ability and professionalism to interact with key management staff and clients both on the phone and in person.
Develop knowledge of standard credit union operation & credit union terms
Develop efficient navigation skills through credit union websites & the ROE
Develop knowledge of CU*BASE Loan Application Processing
Develop knowledge to provide daily support to Web Chat for both credit union and third-party accounts
Develop knowledge to provide daily support to electronic Bill Pay Systems as needed
Call Center Agent (Panama)
By SRR Group At Panama City, FL, United States
Responsible for managing a whole lot of incoming and outgoing calls in the operations.
Identify the needs of client and find solution to it.
Answering inbound calls, converting them to leads, and later to towing jobs.
Shift-based — in a Call Center that works 24/7.
Able to remain calm, composed, and professional even under pressure
Good English (grammar, speaking, conversational)
Call Center Agent (Panama)
By SRR Group At Pennsylvania, United States
Responsible for managing a whole lot of incoming and outgoing calls in the operations.
Identify the needs of client and find solution to it.
Answering inbound calls, converting them to leads, and later to towing jobs.
Shift-based — in a Call Center that works 24/7.
Able to remain calm, composed, and professional even under pressure
Good English (grammar, speaking, conversational)
Access Management Agent - Patient Scheduler - Call Center
By ATI Physical Therapy At Greater Chicago Area, United States
Experience working in a customer service environment with some knowledge of the healthcare industry.
Experience working in an office environment.
Excellent inbound and outbound telephone rapport building skills.
Ability to multi-task with strong computer skills
Build relationships with external business partners that include physicians, attorneys, nurses, case managers, and other healthcare groups.
1 year in a customer service environment with some knowledge of the healthcare industry.
Remote Call Center Agent / Intake Coordinator
By Talentify.io At United States
Maintaining knowledge of various health plan partner benefits, networks, CMS regulations and health plan partner policies
ICD-9/ICD-10 and CPT Knowledge Telecommuting Requirements:
Determining authorization or notification requirements
Preparing authorization cases for Medical Directors, Network Operations Nurses and Case Managers
Utilizing experience and judgement to plan, accomplish goals and effectively resolve each assigned task
Managing authorizations / notifications and other service requests received via incoming phone calls, faxes and portal submission
Call Center Agent (Hybrid)
By Renew Anchored Dentures At Centennial, CO, United States
Excellent time management and organizational skills with the ability to work in a fast paced environment
1-2 days home/remoted (depending on schedule)
Experience with Salesforce preferred (but not required)
Monday-Thursday (11:00am-8:00pm) and Sunday (9:00am-6:00pm)
First 30 days of training in office (Centennial, CO)
Ensure questions are answered in a professional, informative, caring, and correct manner
Bilingual Insurance Call Center Agent
By Brown & Brown Insurance At , Daytona Beach, 32114, Fl
Understand and apply business rule requirements
Understand and apply investor requirements
Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
Computer knowledge required - Proficient in Windows based environment
Call Center Agent Jobs
By Wynn Resorts At Las Vegas, NV, United States
Handling reservations for amenities such as golf, spa and salon, or nightlife at Wynn Las Vegas and Encore as needed Qualifications
Knowledge of languages additional to English is preferred
Minimum of one year work experience in a high-volume call center
Answering and efficiently handling or Directing incoming calls
Maximizing opportunities to confirm room, dinner and show reservations sales
Inputting room, restaurant and show reservations in the appropriate computer systems
Call Center Agent Jobs
By VCA At , Los Angeles, 90064, Ca $17.50 - $19.50 an hour
Below are some more of the many benefits of joining our team:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Managing medical records, charts, reports and correspondence.
Remote Outbound Call Center Agent -- Mi
By MDS Communications At , , Mi $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Call Center Representative/Call Agent - Ft/Variable (10Hrs)
By MemorialCare Health Services At , Fountain Valley, Ca $20.00 - $28.34 an hour
Knowledge of managed care and the business segments.
Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues.
Prioritize service and customer experience within each interaction.
Ensure unforgettable guest experiences through unmatched service.
Demonstrates effective communication, interpersonal, written and verbal skills.
Must possess problem resolution and follow through skills.
Call Center Representative/Call Agent - Pd/Weekends (8Hrs)
By MemorialCare Health Services At , Fountain Valley, Ca $20.00 - $28.34 an hour
Knowledge of managed care and the business segments.
Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues.
Prioritize service and customer experience within each interaction.
Ensure unforgettable guest experiences through unmatched service.
Demonstrates effective communication, interpersonal, written and verbal skills.
Must possess problem resolution and follow through skills.
Virtual Call Center Representative
By TSD Global At , , Al
Advancement opportunities into virtual leadership, training, quality and workforce management roles
Prior work from home call center experience a plus!
Private and secure work space at home free from background noise or distractions
Excellent Communication skills both oral and written
Work From Home (AL, IN, TX, TN, NC, SC, WV, WY, UT, ID, IA, LA, MS, OH)
Virtual Call Center Representative - Work From Home
Call Center Representative (Agent Support) San Juan, Puerto Rico
By UnitedHealth Group At , San Juan, 00917, Pr
Provide a distinctive Sales Agent and Member support experience by providing high quality service and offering applicable sales solutions
Proactively deepen Agent engagement with self-service tools by offering tips, updates, and best practices
Agent On-boarding and Certification process
1+ years of call center experience
Intermediate to advanced PC navigation and Microsoft Office experience (Microsoft Office - Outlook, Excel, PowerPoint, Word)
Experience working in a call center
Call Center Agent-Remote Jobs
By Aramark At , Nashville, 37211, Tn
Superior customer service skills, with a passion for delivering quality service and enhancing the customer experience.
Manage a high volume of inbound phone and email contacts, assisting customers with new orders and addressing inquiries about existing orders.
Develop and maintain a proficient working knowledge of our multiple systems, policies, and procedures.
Minimum 1 year of experience providing customer service in a call center environment is required.
Excellent problem-solving, complaint resolution, and negotiation skills.
Effective oral and written communication skills, demonstrating a professional and polished demeanor with a positive, upbeat, and friendly personality.
Call Center Seasonal Agent (Part Time)
By Carter's At , Atlanta, 30326, Ga $13 - $15 an hour
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS MINIMUM COMPENTENCIES REQUIRED FOR JOB PERFORMANCE)
PRIOR WORK EXPERIENCE AND EDUCATION REQUIREMENTS
Demonstrate strong customer service and sales skills to optimize the experience for each customer contact
Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
Holiday work schedule as defined by Management and business needs/volume
Comply with blackout periods as determined by Management
Benefits Call Center Agent
By Conduent At , Cary, 27511, Nc From $17 an hour
Experience working with healthcare and employer benefits is highly preferred
Conduent offers opportunities for advancement with an outstanding benefits package
Previous customer service and or call center experience
Experience with typing and keyboarding
Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
Excellent benefits and team atmosphere
Call Center Agent (Hybrid) Part-Time Available
By Clerk of the Circuit Court & Comptroller, Palm Beach County At , West Palm Beach, 33401, Fl $15.15 an hour
No legal experience? No problem, we offer on the job training!
Why join our Clerk family?
Work Location: Hybrid remote in West Palm Beach, FL 33401
Generous paid time off and 17 paid holidays – yes you read that right!
Superior health care plans with lower costs to you
Retirement choices through the Florida Retirement System and deferred compensation plan
Resolutions Agent (Virtual) Jobs
By Carnival Cruise Line At , Miramar, Fl
QUALIFICATIONS, KNOWLEDGE, SKILLS, & ABILITIES :
1+ year Minimum of customer service experience
Strong computer skills and the ability to learn company software.
Ability to demonstrate good verbal and written communication skills required.
Ability to demonstrate active listening skills to interpret and address customer requests and needs.
Actively participate in ongoing feedback and coaching sessions from Quality Assurance, Supervisor, as well as contribute to team meetings
Resolutions Agent (Virtual) Jobs
By Carnival Cruise Line At United States
1+ year Minimum of customer service experience
Strong computer skills and the ability to learn company software.
Ability to demonstrate good verbal and written communication skills required.
Ability to demonstrate active listening skills to interpret and address customer requests and needs.
Actively participate in ongoing feedback and coaching sessions from Quality Assurance, Supervisor, as well as contribute to team meetings
Excellent attendance and punctuality are essential functions of the job.

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are looking for a Virtual Call Center Agent to join our team and provide excellent customer service to our clients. You will be responsible for handling customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Virtual Call Center Agent is a customer service representative who works remotely from home or another location outside of a traditional office. They provide customer service and sales support to customers over the phone, email, and other digital channels. Detailed Job Description Virtual Call Center Agents are responsible for providing customer service and sales support to customers over the phone, email, and other digital channels. They must be able to effectively communicate with customers, answer their questions, and resolve any issues they may have. They must also be able to upsell products and services, and provide accurate information about products and services. Job Skills Required
• Excellent communication skills
• Ability to multitask
• Proficiency in customer service
• Knowledge of customer service software
• Knowledge of sales techniques
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to use problem-solving skills
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of sales techniques
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to use problem-solving skills
Job Knowledge
• Knowledge of customer service software
• Knowledge of sales techniques
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working in a call center
• Previous experience working remotely
Job Responsibilities
• Answer customer inquiries over the phone, email, and other digital channels
• Provide accurate information about products and services
• Upsell products and services
• Resolve customer issues
• Follow customer service policies and procedures
• Maintain customer records
• Follow up with customers to ensure satisfaction