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Virtual Call Center Agent Jobs in Florida

Call Center Agent Jobs
By Sisclove At Charlotte, NC, United States
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Customer service experience a plus
Bilingual language skills a plus
CANDIDATES MUST BE LOCAL AND READY TO START WITHIN THE NEXT 3 WEEKS**
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
Call clients and customers to inform them about the company's new products, services and policies
Call Center Agent Jobs
By MEARS DESTINATION SERVICES INC At , Orlando, 32806 $13.00 - $13.50 an hour
Perform reservation management: booking and editing.
Good verbal and written communication skills
Answer phone calls and respond to emails in a courteous and professional manner.
Confirm reservations and send documents.
Identify Customer’s needs, alleviate concerns and coordinate a solution.
Log service issues for follow up.
Call Center Agent (Panama)
By SRR Group At Panama City, FL, United States
Responsible for managing a whole lot of incoming and outgoing calls in the operations.
Identify the needs of client and find solution to it.
Answering inbound calls, converting them to leads, and later to towing jobs.
Shift-based — in a Call Center that works 24/7.
Able to remain calm, composed, and professional even under pressure
Good English (grammar, speaking, conversational)
Bilingual Insurance Call Center Agent
By Brown & Brown Insurance At , Daytona Beach, 32114, Fl
Understand and apply business rule requirements
Understand and apply investor requirements
Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
Computer knowledge required - Proficient in Windows based environment
Call Center Agent (Hybrid) Part-Time Available
By Clerk of the Circuit Court & Comptroller, Palm Beach County At , West Palm Beach, 33401, Fl $15.15 an hour
No legal experience? No problem, we offer on the job training!
Why join our Clerk family?
Work Location: Hybrid remote in West Palm Beach, FL 33401
Generous paid time off and 17 paid holidays – yes you read that right!
Superior health care plans with lower costs to you
Retirement choices through the Florida Retirement System and deferred compensation plan
Call Center Agent Jobs
By Mears Destination Services Inc At , Orlando, 32806, Fl $13.00 - $13.50 an hour
Perform reservation management: booking and editing.
Good verbal and written communication skills
Answer phone calls and respond to emails in a courteous and professional manner.
Confirm reservations and send documents.
Identify Customer’s needs, alleviate concerns and coordinate a solution.
Log service issues for follow up.
Experienced Automotive Call Center Agent
By Lexus At Winter Park, FL, United States
Excellent communication and organization skills are a must.
You will need exceptional customer service skills.
Provide our guests with a world-class experience
All benefits are for full time associates only and are subject to eligibility and certain limitations.
A dependable team player with a drive for excellence
We are looking for an energetic, out-going professional with a positive “can do” attitude.
Virtual Call Transfer Agent
By HCA Healthcare At Orlando, FL, United States
Education assistance (tuition, student loan, certification support, dependent scholarships)
Use judgment in escalating unresolved issues to management
Fertility and family building benefits through Progyny
Previous call center experience preferred
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are looking for a Virtual Call Center Agent to join our team and provide excellent customer service to our clients. You will be responsible for handling customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Virtual Call Center Agent is a customer service representative who works remotely from home or another location outside of a traditional office. They provide customer service and sales support to customers over the phone, email, and other digital channels. Detailed Job Description Virtual Call Center Agents are responsible for providing customer service and sales support to customers over the phone, email, and other digital channels. They must be able to effectively communicate with customers, answer their questions, and resolve any issues they may have. They must also be able to upsell products and services, and provide accurate information about products and services. Job Skills Required
• Excellent communication skills
• Ability to multitask
• Proficiency in customer service
• Knowledge of customer service software
• Knowledge of sales techniques
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to use problem-solving skills
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of sales techniques
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to use problem-solving skills
Job Knowledge
• Knowledge of customer service software
• Knowledge of sales techniques
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working in a call center
• Previous experience working remotely
Job Responsibilities
• Answer customer inquiries over the phone, email, and other digital channels
• Provide accurate information about products and services
• Upsell products and services
• Resolve customer issues
• Follow customer service policies and procedures
• Maintain customer records
• Follow up with customers to ensure satisfaction