Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Call Center Escalations Specialist (Remote, Us)
Recruited by Alpine Home Air 9 months ago Address Chicago, IL, United States
Service Coordinator / Call Center
Recruited by KKT chillers Inc. 10 months ago Address Wood Dale, IL, United States
Bdc Representative/ Call Center Agent/ Part Time
Recruited by Hendrick Buick GMC Cadillac (Cary) 1 year ago Address , Cary, 27511, Nc $17 - $18 an hour
Benefits Call Center Agent
Recruited by Conduent 1 year ago Address , Cary, 27511, Nc From $17 an hour

Call Center Agent Jobs

Company

ActionLink
Address Illinois, United States
Employment type FULL_TIME
Salary
Category Advertising Services
Expires 2023-07-22
Posted at 11 months ago
Job Description
Location IL - BATAVIA
The Contact Center Agent (CCA) will conduct daily outbound call initiatives to store owners and retail establishments to gather retail data for a specified client. The CCA will advocate for the contracted brand, request virtual pricing audits, and record all information collected into online databases. The CCA will also handle incoming call requests from various retailers and retail personnel. This individual will report to a Contact Center Manager or Contact Center Supervisor depending on geographic location.
Position Duties
  • Record information reviewed/received from calls
  • Attend client calls as requested
  • Answer inbound calls, voicemails, and emails in a timely manner
  • Complete assigned daily call lists
  • Communicate to Contact Center Leadership any issues or trends as they are identified
  • Review pricing, promotional, and other materials to prepare for calls with retailer personnel
  • Record retailer compliance to stated initiatives
What's in It for You?
  • $60 monthly internet stipend and company-provided equipment
  • 401(k) with Employer match
  • Paid Holidays
  • Paid Time Off
  • $15.00 hourly pay plus earn up to $2400 per year bonus pay based on KPIs
  • Medical, Dental, Vision, Life, and Prescription Insurance plans you can sign up for
  • Remote work-from-home, Mondays through Fridays 8am - 5pm
Position Qualifications
  • Proven time management and organization skills
  • Outbound call center experience a plus
  • Must live in Illinois
  • Direct retail experience a plus
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office
  • High school diploma or equivalent
ActionLink is an Equal Opportunity Employer
ActionLink is an equal employment opportunity employer. We consider all job applicants solely on the basis of job-related qualifications. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, military status, citizenship, age, disability or any other status protected by law.