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Virtual Call Center Agent Jobs in Texas

Call Center Agent Jobs
By Arthritis Knee Pain Centers At Spring, TX, United States
Excellent written, verbal and listening skills
Contact center, telemarketing, collections and/or sales experience, required.
Contact center supervisory experience, a plus
Scripted outbound and inbound calls
Confirm calls for scheduled appointments
Reschedule/Save cancellations and no shows
Call Center Seasonal Agent (Part Time)
By Carter's At , Atlanta, 30326, Ga $13 - $15 an hour
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS MINIMUM COMPENTENCIES REQUIRED FOR JOB PERFORMANCE)
PRIOR WORK EXPERIENCE AND EDUCATION REQUIREMENTS
Demonstrate strong customer service and sales skills to optimize the experience for each customer contact
Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
Holiday work schedule as defined by Management and business needs/volume
Comply with blackout periods as determined by Management
Resolutions Agent (Virtual) Jobs
By Carnival Cruise Line At , Miramar, Fl
QUALIFICATIONS, KNOWLEDGE, SKILLS, & ABILITIES :
1+ year Minimum of customer service experience
Strong computer skills and the ability to learn company software.
Ability to demonstrate good verbal and written communication skills required.
Ability to demonstrate active listening skills to interpret and address customer requests and needs.
Actively participate in ongoing feedback and coaching sessions from Quality Assurance, Supervisor, as well as contribute to team meetings
Remote Outbound Call Center Agent-- Tx
By MDS Communications At , , Tx $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Call Center Tech Support Agent
By Telvista, Inc. At , Dallas, 75247, Tx $14.50 an hour
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedure
Awesome colleagues who are dedicated to Telvista and our customers!
Paid Training (Must omplete training onsite)
Medical, Dental and Vision Package
Base salary with performance incentives
Paid Time Off (PTO) (can be used after 90 days of employement)
Call Center Agent Jobs
By AirCo Air Conditioning At Fort Worth, TX, United States

Customer Experience Agent (Call Center) NOTE: Working a consistent Saturday or Sunday, and working until 8PM may be required. Four 10 hour shift options are available. Pay Rate: $15.00-$17.00 /hr ...

Call Center Agent - Remote / Office
By MedaTrax, inc. At Houston, TX, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics
Call Center Agent Ii
By Moderno Porcelain Works At Houston, TX, United States
Excellent communication and interpersonal skills, including active listening and conflict resolution abilities.
Identify and suggest opportunities for process improvement or efficiencies to enhance the overall customer experience.
Continuously develop and maintain knowledge of products, services, and procedures relevant to the position.
At least 2 years of experience in a call center, customer service, or related field.
Answer incoming calls and emails from customers regarding product inquiries, customer service issues, and account support.
Resolve customer concerns and complaints in a timely manner, ensuring customer satisfaction and maintaining a positive brand image.
Remote Call Center Agent - Georgia
By PetSmart At , Atlanta, 30305, Ga
High school diploma or a combination of education and experience
PetSmart offers outstanding benefits in a fun and rewarding workplace including:
Demonstrate effective problem solving and customer relation skills.
Strong grammar and communication skills
Strong computer skills and the ability to use multiple systems at the same time, while answering calls
This is a fully remote position, so you can enjoy the company of your pets while you work!
Call Center Agent (Contact Center) - 4800 (39786)
By Carter BloodCare At Bedford, TX, United States
One year of computer experience and working knowledge of computer applications
One year of customer service experience
Excellent verbal communication skills (listening and speaking)
Good comprehension of computers, computer applications and good typing skills
Knowledge of HemaTerra programs related to scheduling donors (training provided)
Knowledge of the blood donation process (training provided)
Travel Agent Call Center
By Global Payments (Beamery) At , Atlanta, Ga
Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
What Are Our Desired Skills and Capabilities?
Typically No Relevant Experience Required
This position is eligible to be considered for remote hiring
High School Diploma or Equivalent
What Part Will You Play?
Call Center Agent Jobs
By Lithia Motors, Inc. At , Oxnard, 93036, Ca $18 an hour
Superior Self-Management Skills – keep calm under stress, solution oriented, eyes on the prize mentality!
We offer best in class industry benefits:
Personality – charismatic, adaptable, resourceful. The skills to Earn Customers for Life
Top of the industry benefits that include Medical, Dental, Vision, 401(k) & much more!
Self-starter – not afraid to take initiative.
Fast Paced and Fast Learner – so much to do in so little time. Must be up for the challenge!
Remote Call Center Fundraising Agent-- Tx
By MDS Communications At , , Tx $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are looking for a Virtual Call Center Agent to join our team and provide excellent customer service to our clients. You will be responsible for handling customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Virtual Call Center Agent is a customer service representative who works remotely from home or another location outside of a traditional office. They provide customer service and sales support to customers over the phone, email, and other digital channels. Detailed Job Description Virtual Call Center Agents are responsible for providing customer service and sales support to customers over the phone, email, and other digital channels. They must be able to effectively communicate with customers, answer their questions, and resolve any issues they may have. They must also be able to upsell products and services, and provide accurate information about products and services. Job Skills Required
• Excellent communication skills
• Ability to multitask
• Proficiency in customer service
• Knowledge of customer service software
• Knowledge of sales techniques
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to use problem-solving skills
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of sales techniques
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a team
• Ability to use problem-solving skills
Job Knowledge
• Knowledge of customer service software
• Knowledge of sales techniques
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working in a call center
• Previous experience working remotely
Job Responsibilities
• Answer customer inquiries over the phone, email, and other digital channels
• Provide accurate information about products and services
• Upsell products and services
• Resolve customer issues
• Follow customer service policies and procedures
• Maintain customer records
• Follow up with customers to ensure satisfaction