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IT User Support Technician Jobs

It Support Technician Jobs
By Professional Staffing Services Group Inc. At Orlando, FL, United States
Basic knowledge of Active Directory, GPO's, and Workstation management software, as it relates to users & workstations.
Deploy Applications via workstation management software.
Demonstrates effective trouble shooting and problem solving skills.
A+ Certification; Security, Network+ or MTA certification within 180 days of hire.
Principal Duties And Job Responsibilities
Licensure, Certification Or Registration Preferred
It Support Technician Jobs
By Tailored Technology Services Inc. At Nashville, TN, United States
Compensation: Based on the level of experience and skill
Providing remote to all customers and onsite support to customers in the Nashville, TN area
Skilled at troubleshooting and fixing computer problems
Great communicator, good customer service skills
Fast learner, advanced ability to absorb and retain knowledge of new technologies
Troubleshooting general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc.
It Support Technician Jobs
By Green Mountain Power At Colchester, VT, United States

Green Mountain Power is an Equal Opportunity Employer

It Support Technician Jobs
By CTD Staffing At Hunt Valley, MD, United States
"Have good communication skills when working with the end users.
Knowledge of the following software Windows 11, Cisco Anyconnect, Office 365, Bitlocker.
Support provided via desk-side and remote access through utilizing Microsoft Remote Desktop and Bomgar
Manages complex troubleshooting and software development issues as needed.
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues.
Installed, configure and troubleshoot computer hardware, operating systems, network configurations and software
It Support Technician Jobs
By Net2Source Inc. At Hebron, KY, United States
Minimum 2-3 years of experience providing IT support services required, end user support experience preferred.
Experience in factory/manufacturing environment desirable
Knowledge of TCP/IP, Windows Security (Share and NTFS permissions).
Extensive knowledge of Windows OS and related configuration.
Basic knowledge of Servers, Switches, Routers, and Data Center related HW.
Basic knowledge of Backup technologies
It Support Technician Jobs
By Carver County At Chaska, MN, United States

Under the direction of the IT Support Technician Supervisor, the IT Support Technician will provide prompt accurate Level 1 and 2 technical assistance, support, and advice to County employees. This ...

It User Support Technician - Level Ii
By County of Riverside At Perris, CA, United States
Provide customer service via phone and remote support; implement hardware upgrades for new or existing office locations.
Create, check status, and dial in services for cisco accounts; report failed data circuits and phone equipment to appropriate external vendor.
Diagnose, troubleshoot, repair software, hardware, and network malfunctions.
Log inventory hardware assets and report capital assets after installation.
Inform and train users in equipment and software operation.
Prepare and maintain technical documentation and procedures; perform preventative maintenance and repair hardware.
It Support Technician Jobs
By Bell Incorporated At Sioux Falls, SD, United States

Position Summary responsible for the support of all information system resources including but not limited to computers, networks, telephones, cell phones, and peripherals. As directed, support the ...

It Support Technician Jobs
By Ethos At Lafayette, LA, United States
Manage cloud-based remote access, anti-virus/intrusion prevention
Authorize updates on managed devices
Maintain, remote wipe as needed
Monitor internal device logs, test network for vulnerabilities
Maintain ticketing system to track support requests
Define groups and distribution lists, maintain membership
It Support Technician Jobs
By Ethos At Broussard, LA, United States
Manage cloud-based remote access, anti-virus/intrusion prevention
Authorize updates on managed devices
Maintain, remote wipe as needed
Monitor internal device logs, test network for vulnerabilities
Maintain ticketing system to track support requests
Define groups and distribution lists, maintain membership
It Support Technician Jobs
By Insight Global At San Francisco Bay Area, United States
Knowledgeable with access management, software troubleshooting, Mac OS and Windows troubleshooting, TCP/IP, VLANS, DNS, DHCP, SSL, VPN, etc
Experience working in a fully remote setting
Familiarity with MDM, endpoint protection, Identity & access management, content management and other SaaS Ops tools
3-5 years of experience in a technical support or customer service environment supporting Mac OS (95%), Windows(5%) and Linux exposure
Experience with basic technical support with Mac OS, Windows, Chrome, Gsuite, Slack, headsets, and Zoom
Experience supporting a high volume ticket queue – must have experience with Active Directory
It Support Technician Jobs
By Iowa Workforce Development At Manchester, IA, United States
Excellent written and verbal communication skills
Microsoft and A+ certifications are a plus
Our Comprehensive Benefit Package Includes
Ability to take initiative on assigned projects to meet and exceed customer expectations
Earn up to 12 days per year upon initial eligibility
Earn up to 17 days per year after 2 years
It Support Technician Jobs
By SupportNinja At Austin, TX, United States
Prioritize and manage several open issues at one time
Minimum of 2 years proven work experience as a Technical Support Engineer, IT Help Desk Technician, or similar role
Minimum of 2 years hands-on experience with hardware troubleshooting and building a computer from scratch
Excellent problem-solving and communication skills
Research and identify solutions to hardware issues
Provide consultative advice on how to upgrade, customize, build computers (laptop)
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
It Support Technician Jobs
By Reynolds and Reynolds At , College Station, 77840
Good verbal and written communication skills
Hands on experience with PC operations, a plus
Ability to function effectively in a fast-paced environment
It Support Technician Jobs
By The Widewaters Group At East Syracuse, NY, United States
Set up new user accounts, manage access permissions, and assist with onboarding and offboarding processes.
Proven experience in providing technical support to end-users in a professional environment.
Strong knowledge of Windows and/or macOS operating systems, as well as common software applications.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar are a plus.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, mobile devices, and other technology equipment.
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
It Support Technician Jobs
By Yale University At , New Haven, 06511
IT Support Services - Customer Experience, IT Support Center, IT Service Desk
L34 - Local 34 (Yale Union Group)
Click here to see our Wage Ranges
Total # of hours to be worked:
Standard (M-F equal number of hours per day)
Service-minded, self-motivated and ability to work independently, in a team environment and across organizational units.
It Support Technician Jobs
By Genesee & Wyoming Inc. At Jacksonville, FL, United States
At least one year of experience performing user account management responsibilities within a Windows Active Directory–based network preferred
Provide management information and recommendations for service improvements
Submit new solutions of resolved incidents to knowledge database
At least two years of experience in a direct customer-support role
Good problem analysis and troubleshooting skills
A+ and/or Network+ certification preferred
It Support Technician Jobs
By Sinclair Broadcast Group At , Seattle, 98109 $33.65 - $38.94 an hour
Utilize excellent customer service skills and exceed customer expectations
Perform IT inventory (software and hardware), conduct IT department annual certifications and audits, perform customer support in common applications
Communicates their understanding of acceptance criteria, and business requirements
5+ years of related experience
Excellent written and verbal skills
Intermediate knowledge of Windows 10

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT User Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing technical advice. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

IT User Support Technician Job Description The IT User Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are the first point of contact for users seeking technical assistance and are responsible for troubleshooting hardware and software issues, providing technical advice, and resolving problems. Job Skills Required
• Knowledge of computer hardware and software
• Excellent problem-solving and troubleshooting skills
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
• Knowledge of network and internet protocols
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or other relevant certifications
• Experience with customer service
• Experience with Windows, Mac, and Linux operating systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network and internet protocols
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in a technical support role
• Previous experience in a customer service role
Job Responsibilities
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries either in person or over the phone
• Diagnose and resolve technical hardware and software issues
• Research and identify solutions to software and hardware issues
• Install, modify, and repair computer hardware and software
• Follow up with customers to ensure their technical issues are resolved
• Document technical knowledge in the form of notes and manuals