IT User Support Technician Jobs
It Technician - End User Support
By Healthcare IT Leaders
At New York, NY, United States
It End User Services Technician
By CommonSpirit Health
At , Lexington, 40504
$22.89 - $33.20 an hour
It Support Technician Jobs
By City of St. Peters
At , Saint Peters, 63376
$24.49 - $26.30 an hour
It Support Technician - End User Services
By Missouri Southern State University
At Joplin, MO, United States
User Support Technician - Remote Option Available
By Akerman LLP
At , Orlando, 32801, Fl
It End User Services Technician
By CommonSpirit Health
At , Silverdale, 98383, Wa
$26.51 - $38.44 an hour
It Support Technician Jobs
By Wayfair
At , Austin, 78744, Tx
It Intern- User And Computer Support
By Citizens Inc
At , Austin, Tx
It Support Technician Jobs
By The Rapid
At Grand Rapids, MI, United States
It Helpdesk And User Support - Lead - Government Services
By HORNE
At Ridgeland, MS, United States
It Support Technician Jobs
By Town of Prescott Valley, Arizona
At Prescott Valley, AZ, United States
It Support Technician - Police Department
By Town of Prescott Valley, Arizona
At Prescott Valley, AZ, United States
It Support Technician Jobs
By Biomere (Biomedical Research Models, Inc.)
At Worcester, MA, United States
It Support Technician Jobs
By Common Ground Healthcare Cooperative
At Brookfield, WI, United States
Jr. It Support Technician Support Technician
By Testronic
At Kenner, LA, United States
It Support Technician Ii
By DCH Health System
At Tuscaloosa, AL, United States
User Support Technician - Remote Option Available
By Akerman LLP
At Orlando, FL, United States
It Support Technician Jobs
By Club Car Wash
At Columbia, MO, United States
It Support Technician Jobs
By Quanta Dialysis Technologies
At Beverly, MA, United States
It Support Technician Jobs
By Akkodis
At San Antonio, Texas Metropolitan Area, United States
Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT User Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing technical advice. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!
IT User Support Technician Job Description The IT User Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are the first point of contact for users seeking technical assistance and are responsible for troubleshooting hardware and software issues, providing technical advice, and resolving problems. Job Skills Required• Knowledge of computer hardware and software
• Excellent problem-solving and troubleshooting skills
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
• Knowledge of network and internet protocols
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or other relevant certifications
• Experience with customer service
• Experience with Windows, Mac, and Linux operating systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network and internet protocols
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in a technical support role
• Previous experience in a customer service role
Job Responsibilities
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries either in person or over the phone
• Diagnose and resolve technical hardware and software issues
• Research and identify solutions to software and hardware issues
• Install, modify, and repair computer hardware and software
• Follow up with customers to ensure their technical issues are resolved
• Document technical knowledge in the form of notes and manuals
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