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Technical Support Specialist Engineer Jobs in Salt Lake, Utah

Associate Technical Support Engineer
By Red Hat Software At , Salt Lake City, 84114
First-rate customer service skills; prior help desk experience or customer-focused experience is preferred
Prior customer service or technical support experience
Clear written and verbal communication skills
Prior experience supporting Linux or UNIX in enterprise environments
Good communication and written skills in English
Knowledge of installation, networking, firewall, security, clustering, web servers, and databases using Linux is greatly preferred
Technical Support Specialist Jobs
By FLSmidth At Salt Lake City, UT, United States
Significant experience and knowledge working with pumps and cyclones in the mining industry
College degree BS or BA OR 10+ years mechanical experience
5 years of experience as a Sales Engineer and/or in a Technical Services role
Experience in effectively interfacing with clients and gaining credibility; developing and implementing project-specific sales strategies.
Working knowledge of Microsoft Office, specifically Outlook, Excel, Word, and PowerPoint.
This position is remote 25% /75% traveling in the Eastern US & Caribbean.
Technical Support Specialist Jobs
By TEKZYS At Salt Lake City Metropolitan Area, United States
Relevant Skills and Qualifications: A degree in Computer Science, Information Technology, or a related field is preferred, but not required.
Technical Support: Knowledge of computer hardware and software, networking, and operating systems.
Analytical Skills: Ability to analyze and solve complex technical problems.
Customer Support: Excellent customer service skills and the ability to communicate effectively with customers.
Troubleshooting: Ability to identify and resolve technical issues quickly and efficiently.
Customer Satisfaction: Ability to ensure customer satisfaction by providing timely and accurate support.
Technical Support Engineer- Remote
By Splunk At , Salt Lake City, 84105, Ut $40.77 - $56.06 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Specialist Iii, Sitla
By State of Utah At , , Ut $33.65 - $45.67 an hour
SQL Server administration or database management experience
You can learn more about the benefits offered here
Additional certifications or equivalent experience
Work with the IT Manager to procure required hardware and software and track IT assets.
Work with domain administrators to manage local Active Directory objects and Group Policies.
VPN and Remote Desktop support and
Technical Support Specialist Ii / Deskops
By State of Utah At , , Ut $26.82 - $41.42 an hour
Building, documenting, and maintaining processes for endpoint management
Participating and providing feedback and recommendations in developing standards and guidelines for our endpoint management lifecycle
Experience provisioning multiple computer platforms
Experience with Windows, macOS, and ChromeOS
Experience with troubleshooting systems, hardware, and software
Excellent organization and planning skills and the ability to complete tasks/projects on time and without cutting corners
Technical Support Specialist Jobs
By ECi Software Solutions At , Provo, Ut
Act as a technical and knowledge resource for internal teams such as Development, Quality Assurance, Product Management, and Professional Services.
We offer competitive benefits focused on employee well-being, including paid volunteer time off!
Act as a Subject Matter Expert for products they support, with deep technical knowledge of the applications and supporting software products.
Review top call drivers and recommend changes to product, training, and support offerings.
Technical documentation resource and reviewer of Knowledge -- Base articles and documentation.
Must have software support experience
Technical Support Engineer Jobs
By Adobe At , Lehi, 84043, Ut $55,300 - $117,700 a year

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional ...

Sr. Technical Support Engineer, Aem
By Adobe At , Lehi, 84043, Ut $88,200 - $166,000 a year

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional ...

Multimedia Technical Support Specialist
By Stearns Weaver Miller At Miami, FL, United States
Configure, manage, maintain and support all video conference technologies and AV equipment
Work with other IT staff to resolve issues and share knowledge
3-4 years’ work experience in multimedia; within a legal environment, a plus
Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of trial presentation software (i.e. Trial Director and OnCue)
Proven teamwork and customer service-oriented skills with the ability to interface with staff at all levels
Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Technical Support Specialist Jobs
By AllSTEM Connections At Parma, OH, United States
• Requires time and territory management skills.
Must have demonstrable computer knowledge; Technical service desk experience is a plus.
• 2-year college degree or equivalent experience in a related field.
• CompTIA CTT+ Certification within 12 months of hire.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
Technical Support Engineer Jobs
By Aveva At , Houston $46,500 - $77,700 a year
New Grad or up to two years of experience
Maintain product knowledge and proficiency
Knowledge transfer via technical documentation such as FAQ’s, Tech Notes, WebEx's, Articles, White Papers, Knowledge Objects
Requirements - You will have:
Responsibilities - You will do:
Bachelor Degree in Chemical Engineering
Technical Support Engineer Jobs
By Odoo At Buffalo, NY, United States
Meet or exceed customer expectations on response quality, timeliness of responses, and overall customer experience
Knowledge of coding/scripting (Bash, Python, JavaScript, etc...)
1-3 years of professional experience
Business experience at an ERP
Prior experience at a fast-growing startup
Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
Technical Support Engineer - Duo Security
By Duo Security At Ann Arbor, MI, United States

Duo Security, now a part of Cisco, is the top tier provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo’s mission is to make security simple for ...

Sr Specialist, Technical Support
By BAXTER At , $52,800 - $132,000 a year
Experience contributing and accessing information from a Knowledge Management system.
Certification or experience in SQL and VBScript, preferred.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
Maintains and expands product knowledge/documentation through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Bachelors degree in computer information systems or related field required or 5+ years related experience.
Technical Support Engineer - Sofia
By Veritas Technologies At , Remote

About VERITAS Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, ...

Technical Support Engineer Jobs
By Orbis At Greater Indianapolis, United States
Experience with high-volume data management.
Experience with WMS (Warehouse Management Systems).
1+ years of experience developing server-side systems Design skills, including API design and data modelling.
Contributing to process improvement initiatives, sharing insights and knowledge gained from solving complex issues.
Experience with continuous integration methodology.
In depth experience with server-side Java.
Sales And Technical Support Engineer
By WISER Systems At , Raleigh, 27603
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Assist management in creating training materials pertaining to system troubleshooting and usage
Work with the customers to ensure the system meets contract requirements
Engineering degree and 1 – 5 years’ experience in technical support/technical sales
Extensive experience working with different operating systems including Windows and Mac OS
Good organizational skills; ability to work quickly and efficiently under deadline
Technical Support Engineer Jobs
By Gong.io Inc. At , Atlanta
Work from home stipend to help you succeed in a remote environment.
Provide an exceptional support experience via email, web and/or phone for our customers using Gong product(s) and achieve core KPIs.
Excellent communication skills (verbal and written), and ability to translate complex technical concepts for non-technical audiences
Previous B2B SaaS or enterprise software experience
College graduate with a technical degree or equivalent hands-on experience
Technical experience with Dialer/Telephony/Web Conferencing platforms such as Outreach, Dialpad, Zoom, GoToMeeting, 8x8, Five9
Technical Support Specialist Jobs
By Taylor Corporation At , North Mankato
Effective time management skills and the ability to prioritize multiple competing tasks
Ability to offer solutions based on knowledge of computers and the application
Verify new features within our test environment meet the defined requirements
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
1+ years of experience in the field or in a related area
Secondary education, preferably in the IT field
Associate Technical Support Engineer
By Consumer Edge At , New York $85,000 - $90,000 a year
Participate in incident management process and on-call as needed to provide time-sensitive data delay notifications to customers
Intermediate knowledge/experience with SQL and Linux CLI
Foundational knowledge/experience with Python, AWS/GCP, and Excel
Document and expand our internal and external knowledge repositories
Collaborate with and assist other client-facing teams to provide an amazing customer experience
Assist in completing projects and initiatives that will greatly benefit our customers and CE colleagues
Technical Support Specialist Jobs
By J&A Industries, Inc. At Mountain View, CA, United States
•Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
•Assist management in creating training materials pertaining to computer troubleshooting and usage
Responsibilities for Technical Support Specialist
Qualifications for Technical Support Specialist
•Industry-specific certification in relevant computer languages or software may be required
•Accept constructive criticism and customer feedback regarding their experience with software or IT services
Technical Support Engineer Jobs
By NETSCOUT At Ann Arbor, MI, United States
· Interfacing with other technical support personnel, engineering and product management to escalate and resolve issues.
· Providing feedback from customers to product management and engineering teams via appropriate systems
· Provide leadership and issue management on large customer outage calls.
· Performing remote upgrade activities.
· Authoring technical knowledgebase articles for use by other technical support personnel and/or customers and partners.
· Outstanding customer service and advanced written and verbal communications skills.
Technical Support Engineer I
By MGM Resorts International At , Detroit, 48226
Own the guest experience in any situation by using problem solving skills to WOW the guest
Has strong knowledge of IT hardware and software issues
Displays excellent customer service skills as well as interpersonal skills
Work with a diverse team of enthusiastic people in a FUN and fast-paced environment to achieve company goals
Engage with our internal guests by smiling and hearing their story as you properly complete and close IT help desk tickets
Act as the IT property expert on all software and hardware related issues

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Support Specialist Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer problems. If you have a passion for technology and customer service, this is the perfect job for you!

Overview:

A Technical Support Specialist Engineer is a professional who provides technical assistance to customers and other users of computer hardware and software. They are responsible for troubleshooting, diagnosing, and resolving technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person.

Detailed Job Description:

Technical Support Specialist Engineers are responsible for providing technical assistance to customers and other users of computer hardware and software. They must be able to troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person. They must be able to communicate technical information to customers in a clear and understandable manner. They must also be able to work independently and as part of a team.

What is Technical Support Specialist Engineer Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is Technical Support Specialist Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Certification in computer hardware and software
• Experience in customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems

What is Technical Support Specialist Engineer Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Technical Support Specialist Engineer Job Experience?

• Previous experience in customer service and technical support
• Previous experience in troubleshooting and problem-solving
• Previous experience in computer hardware and software

What is Technical Support Specialist Engineer Job Responsibilities?

• Provide technical assistance to customers and other users of computer hardware and software
• Troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications
• Communicate technical information to customers in a clear and understandable manner
• Work independently and as part of a team
• Multitask and prioritize tasks